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Author Topic: The S16 can not get connection with X32, AES50 ports is failing? two of them?  (Read 4915 times)

Dakai Sun

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Hello friends:

Could some one can help me,

Can the interface AES50 ports be damaged?
Got static electricity on your hands? Plugged in by mistake? Or plugged into the wrong port?
Since this happened in this venue, is there any possibility that the power in the ballroom area is unstable, or the damage caused by electromagnetic interference?
Has some one experienced this situation?

Now all cable worked before now can not get connection from X32 to S16

Two ports damaged at same show?
Can the interface be damaged so easily?

We used the X32 and S16 about 4 years already, first time encountering this situation

The situation is this:
On our last SHOW setup time, When I plugin to AES50 A port, No thing show up on my x32,
We changed to AES50 B, shows a red lights, after I set the AES50 b let it worked as the light is green, I want to try AES50 A again, got nothing ,then back to AES50 B, this time also got nothing.
We try 3 cables, no a cable issue
I reset to factory setting, neither work.
After this I think the AES50 ports are failed. but do not know on X32 or S16




Please Help!

Thanks
« Last Edit: February 14, 2023, 04:00:08 PM by Dakai Sun »
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Dakai Sun

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Could he have broken the port by plugging it in the wrong way?



Please Help

When I plug in the cat5 cable to X32 AES50 A or B that one I used before longtime, to the S16 AES50 A or B but this time no any lights on ,

Could some thing happen when some one wrong plug the AES50 A or B to the ULTRANET PORT? will damage the AES50 ports?
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Brian Jojade

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    • HappyMac Digital Electronics

Fix your name per the rules and then we can start to help.
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Brian Jojade

Dakai Sun

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Fix your name per the rules and then we can start to help.

I changed  please help
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Scott Holtzman

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I changed  please help


No it is still saying Canada Cat.  Please pay attention when updating your settings.


Sorry, this rule is immutable for this group.



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Scott AKA "Skyking" Holtzman

Ghost Audio Visual Solutions, LLC
Cleveland OH
www.ghostav.rocks

Mac Kerr

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Could he have broken the port by plugging it in the wrong way?



Please Help
Please go to your profile and change your name to your real full name as required by the posting rules.

Mac
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Dakai Sun

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Fix your name per the rules and then we can start to help.

Hello Could I get help?
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Dakai Sun

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Please go to your profile and change your name to your real full name as required by the posting rules.

Mac
admin

Hello Could I get help?
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Dakai Sun

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No it is still saying Canada Cat.  Please pay attention when updating your settings.


Sorry, this rule is immutable for this group.

Hello Could I get help?
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Tim McCulloch

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Well, from your description it looks like the AES50 port has failed.  Perhaps your friend plugged in a PoE switch to the AES50 port instead of the "remote" RJ45.  There have been some reports of the ports failing without extra "help", too.

The only way to check your S16 is to plug it into a known-working X/M32. 

Good luck, Dakai.
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