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Sound Reinforcement - Forums for Live Sound Professionals - Your Displayed Name Must Be Your Real Full Name To Post In The Live Sound Forums => LAB: The Classic Live Audio Board => Topic started by: Tom Hester on March 25, 2014, 12:12:30 AM

Title: Tour Travel Agent
Post by: Tom Hester on March 25, 2014, 12:12:30 AM
Tour Managers, who have you had good luck with? Looking for someone to take the load off me for future tours. Searching for hotels with bus parking can be a pain. What are you paying for fees?

Thanks!
Title: Re: Tour Travel Agent
Post by: Steven Barnes on March 25, 2014, 04:21:19 PM
Sorry I do not have anyone to recommend.

But I have been on tours that have used these guys http://www.entertainmenttvl.com/home.html and have definitely not been impressed.
Title: Re: Tour Travel Agent
Post by: Tom Hester on March 25, 2014, 09:39:28 PM
Quote from: Steven Barnes on March 25, 2014, 04:21:19 PM
Sorry I do not have anyone to recommend.

But I have been on tours that have used these guys http://www.entertainmenttvl.com/home.html and have definitely not been impressed.

I've had a few guys recommend them. What were the issues you faced?
Title: Re: Tour Travel Agent
Post by: Ray Aberle on March 26, 2014, 12:55:10 AM
Quote from: Tom Hester on March 25, 2014, 09:39:28 PM
I've had a few guys recommend them. What were the issues you faced?
Yeah, I also was wondering what challenges you encountered when working with them.

(Although I was amused by the link on their website to AOL's "local access number" webpage... people still use dial-up, let alone AOL?!?)

-Ray
Title: Re: Tour Travel Agent
Post by: DavidTurner on March 26, 2014, 06:11:58 AM
All Access Travel. (615) 327-2393
Title: Re: Tour Travel Agent
Post by: Steven Barnes on March 26, 2014, 05:43:41 PM
Quote from: Tom Hester on March 25, 2014, 09:39:28 PM
I've had a few guys recommend them. What were the issues you faced?

- They would book special airfare that would not guarantee seats ie guaranteed middle seat. Becomes a big issue when you are doing all fly dates and are rolling from airport into a gig and can't get any sleep.
- Issues getting a hold of anyone when you are at the airport having issues checking in, invalid ticket number etc.
- Multiple times they would books flights way too close together, ie international flight lands in ATL at 1:00PM next flight scheduled to leave at 2:00PM. There is no physical way to get through customs grab your bags and drop/recheck them in time. Which leads to missed flights, and it is a bigger issue when you cannot get a hold of them to reschedule another flight.

I am not a tour manager, just engineer on tour so I was not dealing with the directly, but I know none of the tours that were using at the time still are.
Title: Re: Tour Travel Agent
Post by: Tim McCulloch on March 26, 2014, 08:23:56 PM
Quote from: DavidTurner on March 26, 2014, 06:11:58 AM
All Access Travel. (615) 327-2393

+1.  They know touring.
Title: Re: Tour Travel Agent
Post by: Tom Hester on March 26, 2014, 10:17:11 PM
Quote from: Steven Barnes on March 26, 2014, 05:43:41 PM
- They would book special airfare that would not guarantee seats ie guaranteed middle seat. Becomes a big issue when you are doing all fly dates and are rolling from airport into a gig and can't get any sleep.
- Issues getting a hold of anyone when you are at the airport having issues checking in, invalid ticket number etc.
- Multiple times they would books flights way too close together, ie international flight lands in ATL at 1:00PM next flight scheduled to leave at 2:00PM. There is no physical way to get through customs grab your bags and drop/recheck them in time. Which leads to missed flights, and it is a bigger issue when you cannot get a hold of them to reschedule another flight.

I am not a tour manager, just engineer on tour so I was not dealing with the directly, but I know none of the tours that were using at the time still are.

Good to know! Thanks!