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Sound Reinforcement - Forums for Live Sound Professionals - Your Displayed Name Must Be Your Real Full Name To Post In The Live Sound Forums => LAB: The Classic Live Audio Board => Topic started by: Hayden J. Nebus on February 20, 2017, 11:49:06 AM

Title: CL/QL dynamics1 GUI flaw
Post by: Hayden J. Nebus on February 20, 2017, 11:49:06 AM
This isn't a bug so much as a design flaw.

In selected channel view, the "x" to close pop up windows (EQ, Inserts,etc.) sits right on top of the ON button for Dynamics1, which by default is a gate with -56dB range!

I had two separate engineers, in two days this weekend, effectively mute a mic by activating the gate while trying to close a window after tweaking something. One was during check, but the other was during a show and it was on a mission critical channel.

The kicker is that on the selected channel view, there's a perfect button sized piece of empty real estate between Dynmacs1 ON and Dynamics2 ON! The force required to activate the touchscreen makes the placement of that x button a liability.

I find it highly improbable that this doesn't happen often elsewhere!

Title: Re: CL/QL dynamics1 GUI flaw
Post by: Ray Aberle on February 20, 2017, 12:04:25 PM
Is this with v4 firmware?
Title: Re: CL/QL dynamics1 GUI flaw
Post by: Hayden J. Nebus on February 20, 2017, 12:09:41 PM
Is this with v4 firmware?

Yes on V4.x, one rev behind current . Loaded up the current 4.04 last night after the dust settled, and looks the same.
Title: Re: CL/QL dynamics1 GUI flaw
Post by: Mac Kerr on February 20, 2017, 12:25:53 PM
In selected channel view, the "x" to close pop up windows (EQ, Inserts,etc.) sits right on top of the ON button for Dynamics1, which by default is a gate with -56dB range!

This won't fix the design flaw, but rather than using the "X" box to close the window, just tap on the window in the background to switch to it.

Mac
Title: Re: CL/QL dynamics1 GUI flaw
Post by: Ray Aberle on February 20, 2017, 01:05:49 PM
Or waste a UDK to 'close window.' Annoying and wasteful, but could potentially be a faster work flow.

What model board are you on? I can't say I've seen that issue on our CL5, but now that I know to look for it... ha.
Title: Re: CL/QL dynamics1 GUI flaw
Post by: Hayden J. Nebus on February 20, 2017, 02:15:50 PM
Or waste a UDK to 'close window.' Annoying and wasteful, but could potentially be a faster work flow.

What model board are you on? I can't say I've seen that issue on our CL5, but now that I know to look for it... ha.

CL5s.

I'm putting the screws to my rep to light up product mgmt about this, and plan to call buena park in the AM to make this wheel as squeaky as possible.



Title: Re: CL/QL dynamics1 GUI flaw
Post by: David Sturzenbecher on February 20, 2017, 02:32:39 PM
This won't fix the design flaw, but rather than using the "X" box to close the window, just tap on the window in the background to switch to it.

Mac
^this


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Title: Re: CL/QL dynamics1 GUI flaw
Post by: lindsay Dean on February 20, 2017, 02:39:21 PM
you can hit almost any physical knob or space on the screen
 and or get out on the home button .
cant say I see it as a "flaw" on the cl5
Title: Re: CL/QL dynamics1 GUI flaw
Post by: Nathan Grater on February 20, 2017, 04:27:45 PM
CL5s.

I'm putting the screws to my rep to light up product mgmt about this, and plan to call buena park in the AM to make this wheel as squeaky as possible.
I have had a couple of guest engineers do the exact same thing. One or two during a show as well. I know to press anything but the X but people who are unfamiliar with the desk have a lot of trouble with it.
Title: Re: CL/QL dynamics1 GUI flaw
Post by: Scott Helmke on February 20, 2017, 04:44:56 PM
It's also a good idea to check the touchscreen calibration now and then.  It's in the same bootup menu as the fader calibration and memory initialization functions.
Title: Re: CL/QL dynamics1 GUI flaw
Post by: Justin Bartlett on February 20, 2017, 06:06:40 PM
you can hit almost any physical knob or space on the screen
 and or get out on the home button .
cant say I see it as a "flaw" on the cl5

Exactly, as long as "push encoder for pop-up window" is turned on, just tap any encoder and you're out of it.
Title: Re: CL/QL dynamics1 GUI flaw
Post by: Justice C. Bigler on February 21, 2017, 01:18:49 PM
I can't say I've seen that issue on our CL5, but now that I know to look for it... ha.


<< Rushes off to see if this issue affects our CL5 also, so I can join in the GUI hate.
Title: Re: CL/QL dynamics1 GUI flaw
Post by: Hayden J. Nebus on February 21, 2017, 02:37:13 PM

<< Rushes off to see if this issue affects our CL5 also, so I can join in the GUI hate.

I'm not a hater. I'm a strong believer in the value of Yamaha consoles. In fact, I'd like my remains interred with my PM5D, so I have something reliable in case our friend Uli has that afterlife postmortem market on lockdown.

When I moaned and groaned to Buena Park and my rep (and here too I'm sure) about strapping a pair of CLs cheek to cheek for 96 channels, there was a cascade update in one of the next firmware revs. I think their britches are too big to reach out and engage on stuff like this, but they're always listening, and you know they log and look through the support calls.     

EDIT: to comply with policy.
Title: Re: CL/QL dynamics1 GUI flaw
Post by: Justice C. Bigler on February 22, 2017, 11:47:26 AM
Hayden, I'm sitting here programming our opera this week week and not seeing this issue on our CL5. The X to close the popup windows sits right between the ON buttons for the dynamics. I haven't found a window where the closing X even partially covers the ON buttons for DYN1. And even when I would press above the X to close a window, where the ON button for DYN1 is, it just closes the window and doesn't activate the DYN1.

Maybe your touch screen needs to be calibrated? Although I will admit that I haven't calibrated ours since we installed it in August of 2012.

We're on 4.02.
Title: Re: CL/QL dynamics1 GUI flaw
Post by: Hayden J. Nebus on February 22, 2017, 11:58:08 PM
Hayden, I'm sitting here programming our opera this week week and not seeing this issue on our CL5. The X to close the popup windows sits right between the ON buttons for the dynamics. I haven't found a window where the closing X even partially covers the ON buttons for DYN1. And even when I would press above the X to close a window, where the ON button for DYN1 is, it just closes the window and doesn't activate the DYN1.

Maybe your touch screen needs to be calibrated? Although I will admit that I haven't calibrated ours since we installed it in August of 2012.

We're on 4.02.

Agreed a calibration is in order! There is a slight overlap there. I got on the horn with my man Ty today. He seemed to see the potential there for an oopsie, and kicked this up to the R&D guys.

I'd never had an issue with this personally, but had 2 guys in two days do the same thing. Of course it was my guy that did it during a show on a money channel.

here's a peek at it, just off the google, not sure which rev the desk in this photo is, but looks consistent to me.

Also, I'm willing to bet wednesday service with Jim never had so many nice compressors until they invested in CL. 
(https://www.gearslutz.com/board/attachments/live-sound/526460d1453394487-yamaha-cl5-patch-external-effect-cl-5-insert-window.jpg)
Title: Re: CL/QL dynamics1 GUI flaw
Post by: Josh Hana on February 27, 2017, 12:12:11 AM
I *think* I've noticed something similar, but I almost always set UDK #11 as a "Home/Selected channel view" button, so that is effectively a "close window" key as well. Carryover from the days on an LS9 with the "home" key I guess. I end up going to that instinctively very often throughout the show.