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Sound Reinforcement - Forums for Live Sound Professionals - Your Displayed Name Must Be Your Real Full Name To Post In The Live Sound Forums => Installed Sound/Contracting => Topic started by: Nathan Riddle on August 22, 2018, 03:58:12 PM

Title: EAW DSA Series Speaker Repair
Post by: Nathan Riddle on August 22, 2018, 03:58:12 PM
Looking for a repair shop to give an estimate on repairing the EAW DSA Series

http://eaw.com/portfolio-category/dsa-series/
Title: Re: EAW DSA Series Speaker Repair
Post by: Brian Bolly on August 23, 2018, 06:47:25 AM
Quote from: Nathan Riddle on August 22, 2018, 03:58:12 PM
Looking for a repair shop to give an estimate on repairing the EAW DSA Series

http://eaw.com/portfolio-category/dsa-series/

I think you may be out of luck.  If the factory isn't providing service, it's doubtful that any service centers would be either.  EAW Not Serviceable Models (http://eaw.com/download/not-serviceable-models/)
Title: Re: EAW DSA Series Speaker Repair
Post by: Nathan Riddle on August 23, 2018, 07:15:35 AM
Quote from: Brian Bolly on August 23, 2018, 06:47:25 AM
I think you may be out of luck.  If the factory isn't providing service, it's doubtful that any service centers would be either.  EAW Not Serviceable Models (http://eaw.com/download/not-serviceable-models/)

Yeah, EAW is no help.

I was told by the client a competitor found someone who would come service it, but then never got back with the client.

So they called me.

They're open to a new system as their current one may/may not be serviceable...
Title: Re: EAW DSA Series Speaker Repair
Post by: Chris Grimshaw on September 25, 2018, 05:22:52 AM
It might (might) be possible to find "close enough" replacement drivers. Are you feeling up to dismantling one of the cabs and measuring the working driver(s) to find replacements?

Chris
Title: Re: EAW DSA Series Speaker Repair
Post by: Nathan Riddle on September 25, 2018, 08:29:58 AM
Quote from: Chris Grimshaw on September 25, 2018, 05:22:52 AM
It might (might) be possible to find "close enough" replacement drivers. Are you feeling up to dismantling one of the cabs and measuring the working driver(s) to find replacements?

Chris

I brought it home to do just that :)

I'm worried it is electronic. In which case I will just disable that amp/speaker pair and move on.

I lack the necessary skills & experience to repair an amp/dsp.

Once I go through it I will post up my data.
Title: Re: EAW DSA Series Speaker Repair
Post by: Nathan Riddle on September 25, 2018, 07:55:51 PM
Well, EAW just emailed me back.

They DO NOT allow field repair. Very adamant about this.

Gonna find pricing out on sending it in and see.

Ultimately it is a better solution for the client than working on it myself. Though it would be fun to open one up...

Took over a month for EAW to get back to me, so I'm not particularly impressed/holding my breath. Though I'll give them the benefit of the doubt given the recent buyout & I didn't have a direct contact with their support engineers.
Title: Re: EAW DSA Series Speaker Repair
Post by: Steven Cohen on September 29, 2018, 10:46:50 AM
Nathan,

I have used Steve Davis for EAW service several years ago with great success. Here is a link to his website,
http://www.paneonline.com/home.html


 
Quote from: Nathan Riddle on September 25, 2018, 07:55:51 PM
Well, EAW just emailed me back.

They DO NOT allow field repair. Very adamant about this.

Gonna find pricing out on sending it in and see.

Ultimately it is a better solution for the client than working on it myself. Though it would be fun to open one up...

Took over a month for EAW to get back to me, so I'm not particularly impressed/holding my breath. Though I'll give them the benefit of the doubt given the recent buyout & I didn't have a direct contact with their support engineers.
Title: Re: EAW DSA Series Speaker Repair
Post by: Nathan Riddle on October 03, 2018, 04:47:29 PM
Quote from: Steven Cohen on September 29, 2018, 10:46:50 AM
Nathan,

I have used Steve Davis for EAW service several years ago with great success. Here is a link to his website,
http://www.paneonline.com/home.html

Thanks, I appreciate it! I called them and left a message.