Hello,
First of all, I would like to thank Brian for the honest product review of the C-210. I would like to add a couple of informational updates. The C-210 line array box that was sent was an older model prototype box that we had ready to send. With customer feedback, we have made some great updates on our newer version. Also, the C-210 array box was not inspected before it was sent. It was sent directly after being received from another customer who had taken it apart prior. If the screws were cross threaded, it was not originally that way. Knowing this, we will be more careful in the future to inspect before resending.
1. The fly hardware that was sent on this test unit is steel and has been tested to handle plenty of weight, but we have doubled the fly-hardware thickness on our newer models to give our customers what they would like. This is more for road durability then anything.
2. We now offer Neutrik / "Power-Con" on our powered boxes. The NL4 inputs are not Neutrik, but the are high quality. If our customer would like Neutrik and is willing to spend a little more money, we can make it happen.
3. Shipping a 75lb line array box Fed Ex Ground is not ideal in any cardboard packaging. We offer very high quality stackable flight cases with high quality locking casters for our line array boxes. We highly recommend these with every purchase. I am attaching a picture of one of our customer orders with cases. We get many single unit demo request and our customers pay the shipping, so to keep the shipping charges down for our customer, we use FedEx ground instead of freight.
4. We recently added polished steel thumb buttons that bolt into the steel hardware to make the hardware an easy slide design. Our prototype boxes did not have this feature. We are always working to improve our product and offer the very best product we can for a great price.
5. We are currently in the process of developing AIM Software for all of our line array boxes. Software engineers are on the task as we speak, and it is planned to be released sometime in 2008.
6. Our C-212II line array boxes are currently out on the 2008 Hypnotized" tour featuring major hip hop artists. I believe that there are 12 dates left on the tour. It came through Indiana two weeks ago at the Conseco Field House (Indiana Pacers Stadium). We dropped by, and it sounded fantastic. If you get the chance to check out the tour, you can get a great idea of our product.
In conclusion, we thank all of you for your interest in our product line and look forward to your business!
Tvi Audio
www.tviaudio.com