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I just want to hear how this guy holds up to everyone on the board... So far it has positive vibes.
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One of the most important issues to me from any vendor, besides a decent product, is how they take care of you when things go wrong.
In this case, one channel went dead on a C300.
I got up on the TC website, posted an issue.
Got email within 24 hours.
They told me what to do, what to check.
I sent the unit in.
TC acknowledge reciept of the unit. Told me estimated times.
During the estimated time quoted, a new unit showed up at my door.
It doesn't get better than that.
Other vendors should take notice.
...it's in the service, silly.