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Author Topic: dbx DriveRack 480 error  (Read 10093 times)

Corbin Prosche

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dbx DriveRack 480 error
« on: July 25, 2011, 08:17:28 pm »

So have a client who has a dbx Driverack 480. About a month ago it came up saying Checksum err! So we went out replaced the battery. Performed a hard reset. It was fine for two weeks. Did it again. We sent it to a dbx authorized repair center, they found nothing wrong. Got it back installed it first thing checksum err! Wondering if anyone else has had this issue?
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Dennis Awrey

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Re: dbx DriveRack 480 error
« Reply #1 on: July 25, 2011, 09:28:25 pm »

So have a client who has a dbx Driverack 480. About a month ago it came up saying Checksum err! So we went out replaced the battery. Performed a hard reset. It was fine for two weeks. Did it again. We sent it to a dbx authorized repair center, they found nothing wrong. Got it back installed it first thing checksum err! Wondering if anyone else has had this issue?

Does it have the latest firmware? Back a few years, there was a specific firmware update for the DriveRack 260 to correct "Checksum Error". I don't know if there was something similar for the 400 series.
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Gary A. Perrett

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Re: dbx DriveRack 480 error
« Reply #2 on: July 25, 2011, 10:22:00 pm »

My guess is a software issue... nothing in my memory about that on the 400 series, best bet is to contact tech support @ dbx... they would be able to best address your problem.
G
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Bob Leonard

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Re: dbx DriveRack 480 error
« Reply #3 on: July 26, 2011, 08:25:56 am »

Checksum errors are generally the result of corrupt NVRAM / firmware / single bit memory errors / processor failure. You've headed in the right direction by changing the battery, and the second step will be to further isolate the problem by upgrading the firmware to the latest version from DBX. If you continue to have issues after that then consider this a hardware issue and send it to DBX for repair.

The latest version is v2.5 and can be found here.

 http://www.dbxpro.com/Software.php
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BOSTON STRONG........
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Corbin Prosche

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Re: dbx DriveRack 480 error
« Reply #4 on: July 26, 2011, 08:57:54 pm »

Can one update the software, or do you need to send it back to dbx?


Checksum errors are generally the result of corrupt NVRAM / firmware / single bit memory errors / processor failure. You've headed in the right direction by changing the battery, and the second step will be to further isolate the problem by upgrading the firmware to the latest version from DBX. If you continue to have issues after that then consider this a hardware issue and send it to DBX for repair.

The latest version is v2.5 and can be found here.

 http://www.dbxpro.com/Software.php
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Bob Leonard

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Re: dbx DriveRack 480 error
« Reply #5 on: July 27, 2011, 12:08:07 am »

Absolutely. You'll need a null modem cable to attach to the serial port of the 480 and from there you run the Driverack updater that you download from DBX. The whole upgrade takes less than 15 minutes.
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BOSTON STRONG........
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I did a gig for Otis Elevator once. Like every job, it had it's ups and downs.

Corbin Prosche

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Re: dbx DriveRack 480 error
« Reply #6 on: July 27, 2011, 10:28:48 pm »

We use a USB to 232 adapter to program it. Can Thisbe used as the null modem cable?


Absolutely. You'll need a null modem cable to attach to the serial port of the 480 and from there you run the Driverack updater that you download from DBX. The whole upgrade takes less than 15 minutes.
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Bob Leonard

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Re: dbx DriveRack 480 error
« Reply #7 on: July 28, 2011, 12:00:32 am »

We use a USB to 232 adapter to program it. Can Thisbe used as the null modem cable?


Absolutely. You'll need a null modem cable to attach to the serial port of the 480 and from there you run the Driverack updater that you download from DBX. The whole upgrade takes less than 15 minutes.

If you're usingthat cable to talk to the 480 now it will work just fine. Once you start the updater you will be asked what COM port you are using. Choose the COM port that you use to program the 480 and you should be all set.
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BOSTON STRONG........
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I did a gig for Otis Elevator once. Like every job, it had it's ups and downs.

ProSoundWeb Community

Re: dbx DriveRack 480 error
« Reply #7 on: July 28, 2011, 12:00:32 am »


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