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[David Buroker]

I've had a SP395 for years and recently had a need to perform some testing which I thought the device was capable of. As it turned out, those functions are locked. It seems that everything the device is capable of is already there, but won't work without the unlock codes.

I specifically am looking to enable the Noise Tools. I called Sencore, and wasn't surprised at all that a 15 year old device wasn't supported any longer. They said after a few new owners since the SP395 was built, there were no archives, no knowledge, and no code generators to support that old gear. A real shame, since the gear still works just fine.

I recall seeing a fellow on eBay some time ago who sold refurb Sencore SP series devices with all codes enables. I suspect this guy figured out how to unlock them, or is maybe an ex-Sencore employee or service center tech. I can't find any of his listings recently, but it does give me hope there is someone out there who knows the key to unlocking these devices.

I'm not necessarily asking about a free way to unlock the functionality, but I'd take a free way if anyone knows it. Otherwise, I'd be satisfied to just pay for the codes and enable functionality I need.

If there is anyone out there who can point me in the right direction, I'd very much appreciate it.

[Merlijn van Veen]

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Thank you!

I've had a SP395 for years and recently had a need to perform some testing which I thought the device was capable of. As it turned out, those functions are locked. It seems that everything the device is capable of is already there, but won't work without the unlock codes.

I specifically am looking to enable the Noise Tools. I called Sencore, and wasn't surprised at all that a 15 year old device wasn't supported any longer. They said after a few new owners since the SP395 was built, there were no archives, no knowledge, and no code generators to support that old gear. A real shame, since the gear still works just fine.

I recall seeing a fellow on eBay some time ago who sold refurb Sencore SP series devices with all codes enables. I suspect this guy figured out how to unlock them, or is maybe an ex-Sencore employee or service center tech. I can't find any of his listings recently, but it does give me hope there is someone out there who knows the key to unlocking these devices.

I'm not necessarily asking about a free way to unlock the functionality, but I'd take a free way if anyone knows it. Otherwise, I'd be satisfied to just pay for the codes and enable functionality I need.

If there is anyone out there who can point me in the right direction, I'd very much appreciate it.

[David Sturzenbecher]

I've had a SP395 for years and recently had a need to perform some testing which I thought the device was capable of. As it turned out, those functions are locked. It seems that everything the device is capable of is already there, but won't work without the unlock codes.

I specifically am looking to enable the Noise Tools. I called Sencore, and wasn't surprised at all that a 15 year old device wasn't supported any longer. They said after a few new owners since the SP395 was built, there were no archives, no knowledge, and no code generators to support that old gear. A real shame, since the gear still works just fine.

I recall seeing a fellow on eBay some time ago who sold refurb Sencore SP series devices with all codes enables. I suspect this guy figured out how to unlock them, or is maybe an ex-Sencore employee or service center tech. I can't find any of his listings recently, but it does give me hope there is someone out there who knows the key to unlocking these devices.

I'm not necessarily asking about a free way to unlock the functionality, but I'd take a free way if anyone knows it. Otherwise, I'd be satisfied to just pay for the codes and enable functionality I need.

If there is anyone out there who can point me in the right direction, I'd very much appreciate it.

I believe the SP series was developed by Ray Rayburn, which was then purchased by Sencore. (Sencore is actually about a mile down the road from my house and I interned there in 2006ish)   I know Ray did provide support for the product long after Sencore stopped.  He also refurbished and sold the units, so it's likely him you are thinking of.  Unfortunately Ray passed from COVID in 2021. 

[David Buroker]

I believe the SP series was developed by Ray Rayburn, which was then purchased by Sencore. (Sencore is actually about a mile down the road from my house and I interned there in 2006ish)   I know Ray did provide support for the product long after Sencore stopped.  He also refurbished and sold the units, so it's likely him you are thinking of.  Unfortunately Ray passed from COVID in 2021.

Thanks for this information. I believe Ray may be the fellow I was referring to who occasionally sold these on eBay. It i truly unfortunate that he passed from Covid, as I have heard so many good things about Ray. I wish I had known him.

If anyone knows of any other resource which could assist me, I'd be forever grateful for that info.

Thanks.

[Andrew Broughton]

You could try contacting John Olsen, his info is on LinkedIn. He left Sencore in the 2000's but may know where to point you...

[David Sturzenbecher]

You could try contacting John Olsen, his info is on LinkedIn. He left Sencore in the 2000's but may know where to point you...

Ha, I work with John and talk to him nearly every day. He said the best bet would possibly be Andrew Smith at Studio Six Digital. He had some involvement with the Sencore branded units, so he may have more info.

[Ike Zimbel]

Ha, I work with John and talk to him nearly every day. He said the best bet would possibly be Andrew Smith at Studio Six Digital. He had some involvement with the Sencore branded units, so he may have more info.

Andrew designed the Audio Toolbox (of which I own two, currently). He had offloaded support to Ray Rayburn (RIP) so I'm really not sure where this kind of support may be found at this point.

[David Buroker]

Andrew designed the Audio Toolbox (of which I own two, currently). He had offloaded support to Ray Rayburn (RIP) so I'm really not sure where this kind of support may be found at this point.

Ike, David, and All,

I genuinely appreciate all you chiming in. I recognize that this is old equipment, but I had hoped to coax a bit more service life from a perfectly functional piece of equipment. I certainly have gear much older that I routinely use.

I'll keep trying, for a little longer.

Thanks again,

[ProSoundWeb Community]