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Author Topic: IPAD update and now it doesn't see XR18?  (Read 814 times)

Steve Crump

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IPAD update and now it doesn't see XR18?
« on: April 25, 2021, 06:04:01 pm »

My Ipad updated to 14.4.2 and now it doesn't see my Behringer XR18. I did a quick Google and didn't see any talk on the net about an issue. Will I have to wait until a firmware update? Anyone else have the same issue?
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Mike Caldwell

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Re: IPAD update and now it doesn't see XR18?
« Reply #1 on: April 25, 2021, 06:11:01 pm »

Does it connect to your WIFI network?

Uninstall and then re-install the app.

Steve Crump

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Re: IPAD update and now it doesn't see XR18?
« Reply #2 on: April 25, 2021, 06:57:06 pm »

Does it connect to your WIFI network?

Uninstall and then re-install the app.

It does connect to the AP fine. I will try to delete and reinstall the app when I am back at the venue Tuesday.

Thanks
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Steve Crump

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Re: IPAD update and now it doesn't see XR18?
« Reply #3 on: May 01, 2021, 12:15:45 pm »

Does it connect to your WIFI network?

Uninstall and then re-install the app.

Mike

Didn't work. I have an older iPad that works fine, and my Andriod works great, just the newest iPad after the update. After the theatre finishes this music show next week I am going to bring it home and see if I can figure it out.
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raymondsoly

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Re: IPAD update and now it doesn't see XR18?
« Reply #4 on: May 01, 2021, 07:45:41 pm »

Mike

Didn't work. I have an older iPad that works fine, and my Andriod works great, just the newest iPad after the update. After the theatre finishes this music show next week I am going to bring it home and see if I can figure it out.

usually means one of 2 things as mentioned here: I would assume it applies to both Ipads and/or androids...... of course now, one of your devices might not update to a newer version etc...
Hi Calmar,

The error you are seeing in the image you posted is tell you exactly what the problem is, specifically that you are running an older version of firmware on your mixer that is incompatible with the version of the X AIR Android App you are running on your tablet device. (I'll have to assume you are running the latest 1.5.5 Android App) You will want to go ahead and update your X AIR Mixer's firmware to the latest version. (Currently v1.15)

Here's a great video showing you how to do it: https://www.youtube.com/watch?v=vtvsrjr-d0c&index=22&list=PLkfJvKuL08vHy4lk3TxQQddYrWyqzA9b4&spfreload=10

You can find the X AIR EDIT PC software and firmware update files here on our website:
https://www.music-group.com/Categories/Behringer/Mixers/Digital-Mixers/XR18/p/P0BI8/downloads

The easiest way to initially connect to your X AIR Mixer when updating your firmware the first time would be to use the Internal Access Point Network (defaults to an open network, DHCP) to connect your PC and Mixer, then follow the instruction in the video like to update your firmware to the latest version. The Android app should work just fine after that.

Please let me know if you need any further assistance. ;)

Kind Regards,

Michael Lapke
Specialist, Community
MUSIC
BEHRINGER


Ray
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Steve Crump

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Re: IPAD update and now it doesn't see XR18?
« Reply #5 on: May 02, 2021, 12:29:46 pm »

usually means one of 2 things as mentioned here: I would assume it applies to both Ipads and/or androids...... of course now, one of your devices might not update to a newer version etc...

Ray

Thanks Ray,

It will be easier to mess around with when I get it back home, but I did verify that the firmware is up to date on the XR. The weird thing was that when I reloaded the app on the newer iPad and tried to connect, the XR appeared for a second and then disappeared, the show was about to happen and I didn't have time to mess around with it so I just used the Andriod. I feel sure I will get it figured out when I have time, I was just hoping for a short cut.
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Tim McCulloch

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Re: IPAD update and now it doesn't see XR18?
« Reply #6 on: May 02, 2021, 10:16:34 pm »

Thanks Ray,

It will be easier to mess around with when I get it back home, but I did verify that the firmware is up to date on the XR. The weird thing was that when I reloaded the app on the newer iPad and tried to connect, the XR appeared for a second and then disappeared, the show was about to happen and I didn't have time to mess around with it so I just used the Andriod. I feel sure I will get it figured out when I have time, I was just hoping for a short cut.

I blame Apple.  Every update breaks more and more stuff.
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lindsay Dean

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Re: IPAD update and now it doesn't see XR18?
« Reply #7 on: May 03, 2021, 12:55:44 pm »

Welcome to Apples proprietary update planned obsolescence software scheme
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Geert Friedhof

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Re: IPAD update and now it doesn't see XR18?
« Reply #8 on: May 03, 2021, 01:08:34 pm »

Goto wifi settings, and let it forget the network. Connect again, enter password, and see if it works.
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Ed Taylor

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Re: IPAD update and now it doesn't see XR18?
« Reply #9 on: May 03, 2021, 02:07:50 pm »

I blame Apple.  Every update breaks more and more stuff.

agreed.. I've kept a old original IPAD and a macbook pro...never letting them get past a certain version..they are stable...they only get used when connected to my XAir18 or my pair of older Presonus studiolive 24s.
everything works..so I keep them just as they are.

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Steve Crump

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Re: IPAD update and now it doesn't see XR18?
« Reply #10 on: May 04, 2021, 09:32:14 am »

I blame Apple.  Every update breaks more and more stuff.

I feel certain that you are correct. The show runs through this coming weekend and after that I will have time to mess around with the combo and see what is going on or in this case not going on...

Seems like software updates, whether it be Windows, Quickbooks, some other app that we use or firmware on many of my devices is always an issue, and at some point you get to update hardware because it will not run the latest update that you had to have...

I remember for many software apps that I use infrequently like AutoCad, which I probably use an average of once a month (if that often), I would buy the software run it 4 or 5 years between upgrades. But, so many software companies have now gone to monthly based fees to impede my old approach. Don't really know why I went this direction with this thread, I guess the relation to technology.
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ProSoundWeb Community

Re: IPAD update and now it doesn't see XR18?
« Reply #10 on: May 04, 2021, 09:32:14 am »


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