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Sennheiser EW300 (EK300) pack not powering on.

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Debbie Dunkley:
I am bummed..... last night one of my Sennheiser EK300 packs simply wouldn't power up at all. I tried 3 different battery sets to be sure....
2-3 days before the upcoming show, I always install fresh batteries as I did this week, and I also always check to make sure the units power up and show full battery each time. This unit was fine on wednesday but last night failed. It simply went from my house to the drawer in the rack in which it is stored - then to the show.
No moisture or anything that could have a negative effect on its performance has been involved and I 'baby' my iem packs making sure the players remove during breaks and place back in the drawer so they are very well looked after.
Any ideas on how much Sennheiser would charge me to send off to be fixed? :-\

Tim McCulloch:
The 2 most likely suspects - battery terminal connection to PC board or a bad switch.  The other possibilities are beyond my troubleshooting.

Sennheiser USA is open on Monday.  Call and ask for Robb Blumenredder.

Debbie Dunkley:

--- Quote from: Tim McCulloch on April 25, 2021, 01:59:19 pm ---The 2 most likely suspects - battery terminal connection to PC board or a bad switch.  The other possibilities are beyond my troubleshooting.

Sennheiser USA is open on Monday.  Call and ask for Robb Blumenredder.

--- End quote ---

Thanks Tim... I'll do just that!

Mike Caldwell:
Does the power button feel like it is depressing and poping back up?

It's been a few years ago, but when I uses the Sennheiser on line repair service portal
it was easy to fill out and get the return shipping info.

Debbie Dunkley:

--- Quote from: Mike Caldwell on April 25, 2021, 06:16:53 pm ---Does the power button feel like it is depressing and poping back up?

It's been a few years ago, but when I uses the Sennheiser on line repair service portal
it was easy to fill out and get the return shipping info.

--- End quote ---

It's a knob Mike - not a button. It turns and feels the same as before.

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