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Author Topic: XR18 issue  (Read 1662 times)

duane massey

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XR18 issue
« on: May 28, 2020, 01:15:44 pm »

Yep, Murphy lives in mt garage.....
Planned to use the XR18 tonight for the first time (live streaming), and I've been working with it for a week or so getting it set up. Went thru it one more time to verify all was good, and now the laptop is dropping the connection repeatedly. Here's the set-up:
Laptop, Win 7
Cat 5 to XR18

Pretty simple right?

I'm going to use our standard rig for tonight (Yamaha powered mixer) just because I'm really apprehensive about using a new rig under these circumstances. Any thoughts on what could be hapening?
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Duane Massey
Technician, musician, stubborn old guy
Houston, Texas

JohnPinchin

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Re: XR18 issue
« Reply #1 on: May 28, 2020, 01:34:52 pm »

You haven't knocked the connection switch and it's connecting via the internal wifi?
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brian maddox

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Re: XR18 issue
« Reply #2 on: May 28, 2020, 01:45:40 pm »

You haven't knocked the connection switch and it's connecting via the internal wifi?

Yeah, the connection switch would be the first thing i'd look at.  even if it's just moved a tiny bit and causing an issue.
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Scott Bolt

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Re: XR18 issue
« Reply #3 on: May 28, 2020, 08:31:57 pm »

Also try a new Ethernet cable.
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John L Nobile

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Re: XR18 issue
« Reply #4 on: May 29, 2020, 10:05:08 am »

First thing I do is restart everything. Fixes things most of the time.
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duane massey

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Re: XR18 issue
« Reply #5 on: June 08, 2020, 06:29:43 pm »

Quick update: started over from scratch, STILL the same issue. Found this page, will try what they are suggesting. It would be nice if things actually just worked when you plugged it in, right?
https://community.musictribe.com/t5/Recording/Losing-connection-while-direct-hardwired-Wth/td-p/230327

Going to try this tonight or tomorrow. Wish me luck......
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Duane Massey
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Houston, Texas

Brian Jojade

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Re: XR18 issue
« Reply #6 on: June 08, 2020, 07:51:12 pm »

Have you set a static IP on both the mixer and the laptop? 
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Brian Jojade

Brian Adams

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Re: XR18 issue
« Reply #7 on: June 08, 2020, 09:52:11 pm »

What's the IP of the mixer and laptop?

Since you don't have a DHCP server of any sort in the chain, I'm guessing the units are assigning themselves automatic IP addresses. If the address starts with 169, this is the case. Things can work that way, but it's usually spotty. A much more reliable way would be to assign a static IP to each unit, where each is identical except for the last octet. An example would be 192.168.1.x, where each unit has a different value for x, between 0 and 255. Since the lowest numbers are usually used by routers and other network hardware, I typically use 11 as my first address.
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Sam Costa

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Re: XR18 issue
« Reply #8 on: June 08, 2020, 10:37:00 pm »

Yep, Murphy lives in mt garage.....
Planned to use the XR18 tonight for the first time (live streaming), and I've been working with it for a week or so getting it set up. Went thru it one more time to verify all was good, and now the laptop is dropping the connection repeatedly. Here's the set-up:
Laptop, Win 7
Cat 5 to XR18

Pretty simple right?

I'm going to use our standard rig for tonight (Yamaha powered mixer) just because I'm really apprehensive about using a new rig under these circumstances. Any thoughts on what could be hapening?

Are you using the internal wifi router? If so, NEVER USE IT AGAIN!
Get yourself an external router and never have that problem every again. Going on 2+years of using 2 externals on my 2 - MR18's and have never had any connection loss issues.
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duane massey

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Re: XR18 issue
« Reply #9 on: June 09, 2020, 11:15:08 am »

Are you using the internal wifi router? If so, NEVER USE IT AGAIN!
Get yourself an external router and never have that problem every again. Going on 2+years of using 2 externals on my 2 - MR18's and have never had any connection loss issues.
I am NOT using it wireless. Cat 5 from Laptop to XR18. No router.
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Duane Massey
Technician, musician, stubborn old guy
Houston, Texas

ProSoundWeb Community

Re: XR18 issue
« Reply #9 on: June 09, 2020, 11:15:08 am »


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