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Author Topic: Shure channels app expected IP address?  (Read 647 times)

Kirby Yarbrough

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Shure channels app expected IP address?
« on: February 15, 2020, 11:59:21 am »

Trying to use the Shure Channels iOS app with a ULXD4D, plugged directly into an Apple Airport, which is configured with a static IP address (normally supports the Yamaha QL Editor and/or StageMix.  Does the Channels app expect the WAP to have an auto IP, like the ULXD4D itself?
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Benjamin Krumholz

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Re: Shure channels app expected IP address?
« Reply #1 on: February 15, 2020, 03:02:48 pm »

Trying to use the Shure Channels iOS app with a ULXD4D, plugged directly into an Apple Airport, which is configured with a static IP address (normally supports the Yamaha QL Editor and/or StageMix.  Does the Channels app expect the WAP to have an auto IP, like the ULXD4D itself?

Channels uses whatever IP your iOS device is set to just like QL Editor/ Stage Mix.... assuming the ULXD4D is on the same subnet as the QL you should be ok..
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Kirby Yarbrough

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Re: Shure channels app expected IP address?
« Reply #2 on: February 18, 2020, 09:15:25 am »

Channels uses whatever IP your iOS device is set to just like QL Editor/ Stage Mix.... assuming the ULXD4D is on the same subnet as the QL you should be ok..

Thanks for the tip, but I'm still confused.  The QL's device control address is set to DHCP, and is the usual 169.254.168.45 wth subnet mask as 255.155.0.0, so it connects to the ULXD (with it's address set to 169.254.90.40 and 255.255.0.0).  WWB connects just fine.

The QL's mixer control address is set to a static IP address (100.100.1.131, subnet mask 255.255.255.0), which matches the WAP I use with a static IP address of 100.100.1.1, subnet mask 255.255.255.0).  The iOS device is also set to a static IP address for that WiFi network (100.100.1.120, subnet mask 255.255.255.0), and StageMix connects just fine.

The WAP I use for StageMix is NOT connected to the switch I use for the QL and ULXD and the laptop running WWB.

So: what do I need to do to let me run Shure Channels on the iOS device?
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Brian Adams

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Re: Shure channels app expected IP address?
« Reply #3 on: February 18, 2020, 09:26:19 am »

Thanks for the tip, but I'm still confused.  The QL's device control address is set to DHCP, and is the usual 169.254.168.45 wth subnet mask as 255.155.0.0, so it connects to the ULXD (with it's address set to 169.254.90.40 and 255.255.0.0).  WWB connects just fine.

The QL's mixer control address is set to a static IP address (100.100.1.131, subnet mask 255.255.255.0), which matches the WAP I use with a static IP address of 100.100.1.1, subnet mask 255.255.255.0).  The iOS device is also set to a static IP address for that WiFi network (100.100.1.120, subnet mask 255.255.255.0), and StageMix connects just fine.

The WAP I use for StageMix is NOT connected to the switch I use for the QL and ULXD and the laptop running WWB.

So: what do I need to do to let me run Shure Channels on the iOS device?

A "169" address is self assigned, meaning that piece of equipment isn't getting an address from a DHCP server. It's the address it gives itself when nothing else works, and it's intended to be used as a troubleshooting tool and not relied upon.

You need to make sure your Shure stuff is on the same network as the QL and your tablet, then either have the DHCP server assign it an address or give it a static address in the same range as your other equipment. In this case it should be 100.100.1.xxx, with a subnet mask of 255.255.255.0

Anytime you see a 169 address, something is wrong with your network and/or settings.
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Brian Adams
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Benjamin Krumholz

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Re: Shure channels app expected IP address?
« Reply #4 on: February 18, 2020, 11:40:02 am »

Thanks for the tip, but I'm still confused.  The QL's device control address is set to DHCP, and is the usual 169.254.168.45 wth subnet mask as 255.155.0.0, so it connects to the ULXD (with it's address set to 169.254.90.40 and 255.255.0.0).  WWB connects just fine.

The QL's mixer control address is set to a static IP address (100.100.1.131, subnet mask 255.255.255.0), which matches the WAP I use with a static IP address of 100.100.1.1, subnet mask 255.255.255.0).  The iOS device is also set to a static IP address for that WiFi network (100.100.1.120, subnet mask 255.255.255.0), and StageMix connects just fine.

The WAP I use for StageMix is NOT connected to the switch I use for the QL and ULXD and the laptop running WWB.

So: what do I need to do to let me run Shure Channels on the iOS device?

Are you using DANTE to connect the ULXD to the QL1?

Personally I would set the ULXD units to Split/ Redundant... Then Set the control side of the ULXD to Static IPs running in line with that 100.100.1 Subnet... Then connect the WAP to the other switch... You may also need to change the IP or the laptop running WWB to static as well.. 
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Russell Ault

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Re: Shure channels app expected IP address?
« Reply #5 on: February 18, 2020, 12:05:01 pm »

Anytime you see a 169 address, something is wrong with your network and/or settings.

This isn't universally true; Audinate actually recommends link-local auto-configured addresses for Dante networks.

The WAP I use for StageMix is NOT connected to the switch I use for the QL and ULXD and the laptop running WWB.

Regardless of any IP address issues, this alone will prevent things from working. The Shure's iOS app talks to the receivers in much the same way that WWB does. One way or another, your tablet has to be connected to the same network as the (working) WWB laptop for the iOS app to work.

-Russ
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Re: Shure channels app expected IP address?
« Reply #5 on: February 18, 2020, 12:05:01 pm »


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