The computers I use for sound are older HP used workstations with native USB2 only. So after reading the comments, I connected the UMC1820 to a laptop with native USB3. That works! Hooray. Though the real problem is still there, only the scope of the problem is narrowed. So now I need to see if the problem is with my particular add-on USB3 cards, or if I should upgrade the sound computers to ones with native USB3.
Why not laptops? The cost of an extremely powerful laptop is already a problem for most people, and I'm trying to develop a system using AI for stroke survivors and the like with AVA - Audible Verbal Agnosia. (AVA is also known as 'Word Deafness' and it happens in the brain, not in the ears.) Even when Medicare is available (and stroke-land has a lot of Medicare cards in it), the IRS won't allow devices that do too much. IRS approved devices have to be purposely limited to extremely specific tasks. That's why I'm developing a game for people with brain damage. Avoiding medicare entirely.
AI doesn't always have to be about building robots and destroying worlds. So my system, VVWording, should be a 'good' thing using AI - I hope. And sound people are probably the safest people to trust working with AI. That's because a mix itself cannot be a lie.
best, john