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[matt wiegand]

So last night I was working a gig with a pro2 cc IP and to Martin stage boxes. during the set I had the board lose audio output for a few seconds and then the meters lit up like a Christmas tree and a loud sound was emitted from all the outputs. after the sound stopped the board reverted to a previous scene and when I loaded my My Scene back I lost all processor settings and fader settings phantom power settings gain levels mute groups but it retained Channel labels from before sound check

We were able to continue the show with the desk but left very shaken after that sound the only thing we did differently is we had a radio station come in and do a live broadcast and we set up 2 Matrix mixes to send them a signal for the broadcast we also had a tech label some channels earlier in the day before the engineer got there and that is where the desk was referred to after the fault

The desk was recently updated buy a professional to the latest firmware also the previous week we had someone load a Pro 3 file from a USB drive we may have been on that show file but after talking to the engineer that loaded that he loaded a new file after he was done

I know there was a bug a few years ago where there the desk would admit sound at full level but I do not believe I'm on that firmware revision

[Dan Mortensen]

So last night I was working a gig with a pro2 cc IP and to Martin stage boxes. during the set I had the board lose audio output for a few seconds and then the meters lit up like a Christmas tree and a loud sound was emitted from all the outputs. after the sound stopped the board reverted to a previous scene and when I loaded my My Scene back I lost all processor settings and fader settings phantom power settings gain levels mute groups but it retained Channel labels from before sound check

We were able to continue the show with the desk but left very shaken after that sound the only thing we did differently is we had a radio station come in and do a live broadcast and we set up 2 Matrix mixes to send them a signal for the broadcast we also had a tech label some channels earlier in the day before the engineer got there and that is where the desk was referred to after the fault

The desk was recently updated buy a professional to the latest firmware also the previous week we had someone load a Pro 3 file from a USB drive we may have been on that show file but after talking to the engineer that loaded that he loaded a new file after he was done

I know there was a bug a few years ago where there the desk would admit sound at full level but I do not believe I'm on that firmware revision

Several questions:

1) Were you using a digital stage box? (I don't know what "to Martin stage boxes" means.)

2) Is so, what snake cable(s) were you using? Is it shielded? Does it have Ethercons on both ends?

3) Again if you were using a digital stage box, what was the cable path between console and stage? Could any audience members stand on it, or could wheeled things roll over it? If so, was it protected (carpet, cable ramp) in any way?

4) What was the weather like at the time? Temperature, humidity?

5) Were the two Matrix mixes you sent to the radio station isolated in any way so that there was a ground lift inbetween console and radio console?

6) How far away was that radio station console and what was their AC source? Was it on the same electrical panel as yours?

It's a bad feeling to experience what you did.

[William Schnake]

The desk was recently updated buy a professional to the latest firmware also the previous week we had someone load a Pro 3 file from a USB drive we may have been on that show file but after talking to the engineer that loaded that he loaded a new file after he was done

Matt, I may be confused here.  We use the Pro 1 and Pro 2.  I didn't think that it was even possible to load a Pro 3 file to a Pro 1 or Pro 2.  I thought that the file architecture was different due to hardware used.

Additionally, we updated to 3.4.4 firmware the first week it was out and have had no issues with the firmware at all.

Has anything changed with your DL stage box?

Bill

[matt wiegand]

Several questions:

1) Were you using a digital stage box? (I don't know what "to Martin stage boxes" means.)

2) Is so, what snake cable(s) were you using? Is it shielded? Does it have Ethercons on both ends?

3) Again if you were using a digital stage box, what was the cable path between console and stage? Could any audience members stand on it, or could wheeled things roll over it? If so, was it protected (carpet, cable ramp) in any way?

4) What was the weather like at the time? Temperature, humidity?

5) Were the two Matrix mixes you sent to the radio station isolated in any way so that there was a ground lift inbetween console and radio console?

6) How far away was that radio station console and what was their AC source? Was it on the same electrical panel as yours?

It's a bad feeling to experience what you did.

I'm using 2 dlx31
I'm using Cat6 shielded that goes through metal conduit to the stage

The Matrix mixes we're going into a Mackie mixer that was on the same power distro the input from the radio station we're on DIYs the total run to the radio station booth less than a hundred feet
The weather was cold but otherwise dry

Like I said about the Pro 3 file I'm not sure what happened with that

[Kevin Maxwell]

I'm using 2 dlx31
I'm using Cat6 shielded that goes through metal conduit to the stage

The Matrix mixes we're going into a Mackie mixer that was on the same power distro the input from the radio station we're on DIYs the total run to the radio station booth less than a hundred feet
The weather was cold but otherwise dry

Like I said about the Pro 3 file I'm not sure what happened with that

Was the radio station booth using a Matri RPU or STL. Do they even use those anymore?

[matt wiegand]

I'm running version g3. 4.4 build 11

[Dan Mortensen]

I'm using 2 dlx31
I'm using Cat6 shielded that goes through metal conduit to the stage

The Matrix mixes we're going into a Mackie mixer that was on the same power distro the input from the radio station we're on DIYs the total run to the radio station booth less than a hundred feet
The weather was cold but otherwise dry

Like I said about the Pro 3 file I'm not sure what happened with that

Thanks, Matt.

Is it shielded CAT6 or 6a? (I believe the conduit doesn't count as shielding for our purpose.)

What is the cable distance to stage? (Did we see in another post in this forum that 6 is good for less distance than 6a?)

Were there Ethercons on both ends of the cables?

Cold and dry is a recipe for static discharge, but shielded cable with Ethercons should negate those problems. FWIW your symptoms are consistent with static discharge, and if it was it could have been anyone touching the console, stage box, or a microphone or DI that didn't have its pin 1 ground lifted.

[Keith Broughton]

Were you going into the Mackie mixer 1/4 TRS or XLR?
If XLR , is it possible the phantom power was engaged on those channels?
If the send was transformer isolated, this would not be a problem.

[Douglas R. Allen]

Thanks, Matt.

Is it shielded CAT6 or 6a? (I believe the conduit doesn't count as shielding for our purpose.)

What is the cable distance to stage? (Did we see in another post in this forum that 6 is good for less distance than 6a?)

Were there Ethercons on both ends of the cables?

Cold and dry is a recipe for static discharge, but shielded cable with Ethercons should negate those problems. FWIW your symptoms are consistent with static discharge, and if it was it could have been anyone touching the console, stage box, or a microphone or DI that didn't have its pin 1 ground lifted.

Dan;

     There was a lengthy post on Facebook where Midas chimed in.  There definitive answer was Bonded Ethercons for the M32/X32 series mixers and NOT for the Pro Series.  The Pro Series doesn't need it. I tried hard to find it but the USA Rep. for Midas gave this answer.
    The question was what cable to use when a M32 was being used with a DL153.  He contacted Midas directly and M/X32 to DL32/DL16 stage boxes and Behringer grade stage boxes need Cat5e with bonded ethercon's as well if they are used with the Midas Pro boxes ,153 etc.  Midas Pro series consoles to Pro series stage boxes bonded ethercon's not needed or recommended.
    Ive been trying to find the post but can't seem to find it as it was many months ago and I'm not sure which group it was in.

Douglas R. Allen

[Douglas R. Allen]

Dan;

     There was a lengthy post on Facebook where Midas chimed in.  There definitive answer was Bonded Ethercons for the M32/X32 series mixers and NOT for the Pro Series.  The Pro Series doesn't need it. I tried hard to find it but the USA Rep. for Midas gave this answer.
    The question was what cable to use when a M32 was being used with a DL153.  He contacted Midas directly and M/X32 to DL32/DL16 stage boxes and Behringer grade stage boxes need Cat5e with bonded ethercon's as well if they are used with the Midas Pro boxes ,153 etc.  Midas Pro series consoles to Pro series stage boxes bonded ethercon's not needed or recommended.
    Ive been trying to find the post but can't seem to find it as it was many months ago and I'm not sure which group it was in.

Douglas R. Allen

From the Facebook thread.


Mike Freeland Just had a conversation with Brian Kyle Chirnside, the U.S. Midas trainer, who verified non shielded for Pro Series, and shielded from M32...

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Lee Grider X&M require shielded Cat5e this is very well documented. This trainer is mistaken about non-shielded for M32.
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Mike Freeland Lee Grider You're wrong. Kyle is the trainer for Music Group in the U.S.
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Lee Grider Let me put it another way...if you stick with your statement it will get you admonished by the admins...I'm not wrong, and Kyle is wrong or you heard him wrong.
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Mike Freeland So the guy who is paid by Midas (Music Group) to teach Midas in the U.S. is wrong? If I'm wrong, I apologize. We were texting, and I asked him if I could use Cat 6 on my Pro2C. His response was yes as long as it was unshielded. I went further and asked…See More

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Samuel Brook we had some strange button buzz /earth type noises when using shielded cat6 , replaced with unshielded and problem went away, we only use unshielded cable on or pro 1 and 2 now

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Mike Freeland Lee Grider I mis typed on my original post when i said non shielded for M32. I meant to type shielded for M32. My apologies...

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Douglas R. Allen Mike Freeland If you get a chance sometime could you ask him which cable to use if you have a M32 and use DL153 as stage box? The M32 to a DL32/DL16 need a shielded cable but the Pro Series DL153 doesn't want it. Which would be the way to go?

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Mike Freeland Good question.....

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David Gaumé Douglas R. Allen with the M32 the shield is for ground continuity, eliminating potential for static buildup (I'm told), I don't think it matters what's on the other end, if it's M32 it's shielded.
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Douglas R. Allen David Gaumé Right but the Pro Series Boxes don't want to see a cable with a shield. If I use my shielded cable with my M32 will it damage a DL153?
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David Gaumé Douglas R. Allen that’s one for the Midas folks, I don’t want to add disinformation to an already murky topic. I know if you use an unshielded cable with M32 you can fry the AES50 port.
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Graham Tobias Worst case you can always stick on an ethercon coupler and an unshielded patch cable to lift the ground. I'm curious how it goes when using M/X series with Pro series boxes too.
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David Gaumé Graham Tobias worst case you blow up your M32 port doing that, more likely case you experience sync/audio drops.
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Lee Grider Mike Freehand no worries...been a crazy day working. The whole shieled/unshielded has been hotly debated and the mods clamp down tight on anything not officially Midas listed spec...We're all cool...and I understand getting the best info from the test source.
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Graham Tobias David Gaumé I’m talking about when you have a shielded cable and need an unshielded one. It’s possible to lift the ground for the pro series.

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Douglas R. Allen Hopefully Midas will chime in with the correct answer.

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Lee Grider Graham Tobias Hey, I think that's an interesting question cause I've gone the M/DL153 route...I'm using shielded due to the M wanting it...didn't really consider the mismatch to the Pro box connection. I'd love to hear what they say too.

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Mike Freeland Kyle Bryan Chirnside Can you answer this question?

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Kyle Bryan Chirnside

Hi, Kyle with Midas.
Pro series unshielded 100m
M and X shielded under 80m

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Mike Freeland How about M32 console and a Pro series stage box?

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Kyle Bryan Chirnside Shielded

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Kyle Bryan Chirnside Under 80m
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Kyle Bryan Chirnside The difference is the termination in the aes50 ports

[matt wiegand]

We have a cat Cat6 a snake that goes from the stage to the FOH

They had to mixer setup to take our XLR send and convert it into a quarter inch which then they sent into a transceiver box to send to the radio station the feed from the radio station came in through 3.5 mm to 2 quarter inch Jacks which then went to a d i with a ground lift enabled

[Josh Hana]

I had a very frustrating bug similar to this (full scale digital noise out of the main L/R bus) that I tried to diagnose with Midas over the course of several weeks. We did multiple firmware upgrades/downgrades, started new show files from scratch, emptied the FX rack, everything. It was completely random and impossible to recreate in a controlled setting. In the end we ended up shipping back to vegas to get looked at, they added a small metal bar that connects the two power supplies to the chassis, but I suspect that they did something under the hood as well. If you're missing the metal bar on the power supplies, I'd start there, seeing as that was the "official" diagnosis from Midas. Since getting the console back (about a year ago?) we have not touched the firmware, and I probably won't upgrade because it's not worth the risk.

Having had this issue before, I know how much it can shake your confidence in the system. It occurred probably 6-8 times over the course of a few weeks, and it took getting the noise on video and posted to several groups/forums to really get the ball rolling as we were out of warranty (just past the 3 year mark)

I would suggest a full factory reset, starting a show from scratch, and trying to recreate the problem if you can. There was a known issue with certain FX units in certain slots, and using unsupported cat5 cables can cause issues as well. If you can't recreate it, I'd blame a corrupt file/USB and just keep an eye on things

[Kevin Maxwell]

We have a cat Cat6 a snake that goes from the stage to the FOH

They had to mixer setup to take our XLR send and convert it into a quarter inch which then they sent into a transceiver box to send to the radio station the feed from the radio station came in through 3.5 mm to 2 quarter inch Jacks which then went to a d i with a ground lift enabled

Do you know what this transceiver box was. If it is an RF (radio) transmitter receiver that is hitting a studio up-link those things (Marti like device) can be very powerful. Years ago we had a problem with one of those just killing our system. It even changed the speed of a crystal synced payback device.

[Stan Fordsen]

Let me back up this idea of NOT using shielded cat cables with the Pro series. I don't have the email in front of me right now, but it's been burned into my mind that it was James Elizando from, then, Music Group Support, emphatically saying not to use shielded cat cable. In this email he went on to say that the difference between cat5 and cat6 was great enough so as not to use cat 6.
I had problems with intermittent loss of sync between stage boxes and console. Loud fscking pops coming through and meters simultaneously flashing red. It was a nightmare at the time. Midas only guarantees their console with one model of Belden cable, (James Elizando's words, not mine). It was expensive, we bit bullet and bought it. Knock on wood--no problems since.
http://info.belden.com/hubfs/resources/technical/product-brochures-bulletins/catsnake-cables-product-bulletin.pdf
Belden 1305A

[Ryan McLeod]

Music Group sells this cable on a spool (one of which came with my Pro2’s) - if I recall, it’s fairly priced there’s no cable issues to worry about:

https://m.musictribe.com/Categories/Midas/Mixers/Accessories/CAT5E-100M/p/P0AN8

[Dan Mortensen]

From the Facebook thread.


Mike Freeland Just had a conversation with Brian Kyle Chirnside, the U.S. Midas trainer, who verified non shielded for Pro Series, and shielded from M32...

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Lee Grider X&M require shielded Cat5e this is very well documented. This trainer is mistaken about non-shielded for M32.
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Mike Freeland Lee Grider You're wrong. Kyle is the trainer for Music Group in the U.S.
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Lee Grider Let me put it another way...if you stick with your statement it will get you admonished by the admins...I'm not wrong, and Kyle is wrong or you heard him wrong.
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Mike Freeland So the guy who is paid by Midas (Music Group) to teach Midas in the U.S. is wrong? If I'm wrong, I apologize. We were texting, and I asked him if I could use Cat 6 on my Pro2C. His response was yes as long as it was unshielded. I went further and asked…See More

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Samuel Brook we had some strange button buzz /earth type noises when using shielded cat6 , replaced with unshielded and problem went away, we only use unshielded cable on or pro 1 and 2 now

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Mike Freeland Lee Grider I mis typed on my original post when i said non shielded for M32. I meant to type shielded for M32. My apologies...

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Douglas R. Allen Mike Freeland If you get a chance sometime could you ask him which cable to use if you have a M32 and use DL153 as stage box? The M32 to a DL32/DL16 need a shielded cable but the Pro Series DL153 doesn't want it. Which would be the way to go?

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Mike Freeland Good question.....

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David Gaumé Douglas R. Allen with the M32 the shield is for ground continuity, eliminating potential for static buildup (I'm told), I don't think it matters what's on the other end, if it's M32 it's shielded.
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Douglas R. Allen David Gaumé Right but the Pro Series Boxes don't want to see a cable with a shield. If I use my shielded cable with my M32 will it damage a DL153?
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David Gaumé Douglas R. Allen that’s one for the Midas folks, I don’t want to add disinformation to an already murky topic. I know if you use an unshielded cable with M32 you can fry the AES50 port.
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Graham Tobias Worst case you can always stick on an ethercon coupler and an unshielded patch cable to lift the ground. I'm curious how it goes when using M/X series with Pro series boxes too.
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David Gaumé Graham Tobias worst case you blow up your M32 port doing that, more likely case you experience sync/audio drops.
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Lee Grider Mike Freehand no worries...been a crazy day working. The whole shieled/unshielded has been hotly debated and the mods clamp down tight on anything not officially Midas listed spec...We're all cool...and I understand getting the best info from the test source.
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Graham Tobias David Gaumé I’m talking about when you have a shielded cable and need an unshielded one. It’s possible to lift the ground for the pro series.

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Douglas R. Allen Hopefully Midas will chime in with the correct answer.

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Lee Grider Graham Tobias Hey, I think that's an interesting question cause I've gone the M/DL153 route...I'm using shielded due to the M wanting it...didn't really consider the mismatch to the Pro box connection. I'd love to hear what they say too.

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Mike Freeland Kyle Bryan Chirnside Can you answer this question?

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Kyle Bryan Chirnside

Hi, Kyle with Midas.
Pro series unshielded 100m
M and X shielded under 80m

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Mike Freeland How about M32 console and a Pro series stage box?

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Kyle Bryan Chirnside Shielded

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Kyle Bryan Chirnside Under 80m
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Kyle Bryan Chirnside The difference is the termination in the aes50 ports

That is interesting and I can't argue that it isn't what they recommend. I have not spoken with Midas directly although other people have about this issue.

I can confirm, though, that I have personally zapped a Midas Pro 3 with a spark generator and repeatedly disrupted the signal with unshielded cable and not been able to disrupt it with shielded cable with Ethercons.

[Jonathan Betts]

I have been told you can use shielded cat 5 with pro consoles and stage boxes if both console and stage box are on the same grounded circuit.

[Douglas R. Allen]

That is interesting and I can't argue that it isn't what they recommend. I have not spoken with Midas directly although other people have about this issue.

I can confirm, though, that I have personally zapped a Midas Pro 3 with a spark generator and repeatedly disrupted the signal with unshielded cable and not been able to disrupt it with shielded cable with Ethercons.

     I've seen the videos too with the M/X32 series with and without Bonded Ethercon's and shielded cable with the same results using a spark generator.  I wonder if with the Pro Series shielded will solve one issue but cause another? Cat5 type cable is great between stage boxes and console so long as all the boxes are checked. Correct cable and terminated with the proper ends as well as properly maintained , installed or laid out in mobile shows.
    I remember seeing a video of the X32 and a person setting it up with 2 stage boxes maybe 4-5 years ago using standard cat4 or cat5 cable. Low cost and easy to find. Now the cable alone is close to the cost of a (inexpensive/low quality) copper snake. When the video came out I remember thinking I'd install and leave a basic cat5 cable in every local venue I work. Now that is not possible.
   Perhaps someone will develope some sort of low latency box of some sort that will be installed in between the stage box and console to solve some of these issues like static discharge. Again a great system as long as the required steps are followed and are right for the sytem used.

Douglas R. Allen

Found the video.

https://www.bing.com/videos/search?q=x32+and+stage+boxes&&view=detail&mid=96EDF2964AA87018B0E296EDF2964AA87018B0E2&&FORM=VRDGAR

[Jonathan Betts]

This has happened to me on several occasions with my Pro 1/DL 153. Usually in rooms that have carpeted floors. Does anyone know if they have found a fix for it?

https://youtu.be/woCvQ3ECNgM

[Lyle Williams]

Reliability is oxygen.  Ignored until you don't have it.  Then nothing else matters while your show/client/desk/business/etc dies of asphyxiation.  Should have stayed with the mixwiz....   :-)

[Dan Mortensen]

     
    I remember seeing a video of the X32 and a person setting it up with 2 stage boxes maybe 4-5 years ago using standard cat4 or cat5 cable. Low cost and easy to find. Now the cable alone is close to the cost of a (inexpensive/low quality) copper snake...

   Perhaps someone will develope some sort of low latency box of some sort that will be installed in between the stage box and console to solve some of these issues like static discharge. Again a great system as long as the required steps are followed and are right for the sytem used.

Douglas R. Allen

Found the video.

https://www.bing.com/videos/search?q=x32+and+stage+boxes&&view=detail&mid=96EDF2964AA87018B0E296EDF2964AA87018B0E2&&FORM=VRDGAR

It's true that when the X32 first came out the line was "Uses ordinary CAT5e cable you can get at any hardware store!"

Then we figured out that the cable was just as important as the console in many ways. You can get fully functional ready made FTP cables (minus Ethercons) from Monoprice, Amazon, and other places that will have the durability of the UTP cable that you were hoping to get at the corner hardware store, which is to say good for now but maybe it won't last long. But it's cheap! And you can add your own Ethercons for a few bucks for each end and put them on in half an hour and be good to go. If you want more rugged cable you can spend some more money and get something decent for, as you say, about the cost of a cheap copper snake, but the quality, relatively low cost, and compactness of the overall mixing system is light years ahead of what it used to be.

We are not yet to the point of the cables aging, particularly the RJ45's which have a maximum number of insertions that they are good for and thus need to be replaced periodically, and that will be another factor in owning digital consoles.

In this way we will experience the essentially built in obsolescence of computers, which is basically what these consoles really are. How many 10 year old computers do you use?

That said, I don't regret jumping on the digital console bandwagon a bit. My work is so much easier thanks to these mixers, minus some headaches figuring out the proper usage and what extra bits are necessary to maximize the chances of successful usage.

Plus it's fun to see ITT videos from 2014 of Midas using un-Etherconned cable and other people having problems with ESD on the Midas boards, when Brian Wynn figured out the solution in 2013. Not to mention that Midas is apparently still recommending UTP in 2018. That is hilarious.

[Douglas R. Allen]

It's true that when the X32 first came out the line was "Uses ordinary CAT5e cable you can get at any hardware store!"

Then we figured out that the cable was just as important as the console in many ways. You can get fully functional ready made FTP cables (minus Ethercons) from Monoprice, Amazon, and other places that will have the durability of the UTP cable that you were hoping to get at the corner hardware store, which is to say good for now but maybe it won't last long. But it's cheap! And you can add your own Ethercons for a few bucks for each end and put them on in half an hour and be good to go. If you want more rugged cable you can spend some more money and get something decent for, as you say, about the cost of a cheap copper snake, but the quality, relatively low cost, and compactness of the overall mixing system is light years ahead of what it used to be.

We are not yet to the point of the cables aging, particularly the RJ45's which have a maximum number of insertions that they are good for and thus need to be replaced periodically, and that will be another factor in owning digital consoles.

In this way we will experience the essentially built in obsolescence of computers, which is basically what these consoles really are. How many 10 year old computers do you use?

That said, I don't regret jumping on the digital console bandwagon a bit. My work is so much easier thanks to these mixers, minus some headaches figuring out the proper usage and what extra bits are necessary to maximize the chances of successful usage.

Plus it's fun to see ITT videos from 2014 of Midas using un-Etherconned cable and other people having problems with ESD on the Midas boards, when Brian Wynn figured out the solution in 2013. Not to mention that Midas is apparently still recommending UTP in 2018. That is hilarious.

Dan;

     I agree that bonded Etherecon is the way to go for what seems like the most reliable connection.  For sure in the M/X32 line. Why Midas doesn't recommend it for the Pro Series I can't say. Maybe in time they will. 
     By going to the Midas site and look at the M32 features scrolling down to where the "You are connected" features are mentioned you'll see """ Dual AES50 network ports featuring KLARK TEKNIK SuperMAC technology support up to 96 inputs and 96 outputs over """" shielded (STP) CAT5 cable"""", allowing remote stage boxes and sharing signals among several connected M32s and other MIDAS, KLARK TEKNIK and AES50-equipped products."""
No mention of Bonded Ethercon connectors anywhere. 
    Now continue down to ""What are AES50 and SuperMAC" section and they say ""48 bidirectional audio channels @ 48 kHz over """"Neutrik etherCON-terminated shielded (STP) CAT5 cable (max. length 100 meters / 328 feet) ""''  So in a way 2 types of cables are mentioned within the same product information add. That and it doesn't state that the Neutrik etherCON-terminated ends need to be bonded to the shield.
   Its time for Midas to have a ""Clear Message"" that states what cable type and ends are needed for their products to be used correctly and it needs to be more than a quick statement in a product add.  A "" In order to have correct connection from the Midas Console to the Midas Digital Stage box(es) Bonded Neutrik etherCON ends connect to the Shield of a Cat5e cable needs to be used"" and the reason for it.  Have it highlighted in every M32 / M32R product description. Behringer needs to do the same.  At the very least a link to a data base of correct cables to use and the reason's why should be available. Yes at this time it is mentioned in product descriptions but not clearly and not with any urgency/explanations.     https://www.musictribe.com/Categories/Midas/Mixers/Digital/M32/p/P0B3I


"""Plus it's fun to see ITT videos from 2014 of Midas using un-Etherconned cable and other people having problems with ESD on the Midas boards, when Brian Wynn figured out the solution in 2013. Not to mention that Midas is apparently still recommending UTP in 2018. That is hilarious."""   
    This is a problem Midas/Behringer has created for themselves.  If I was in charge at Midas/Behringer some "heads would roll" over at the Add/information department as they are dropping the ball allowing miss-information to be available to the consumer who is using their products.  This miss-information is making a great product not used properly and making it seem unreliable on line. Go to the many Midas/Behringer chat groups that are available for these desk and almost daily you can read of connection problems, aes50 port damage, that proper a cable should correct. That must surely hurt the bottom line  .   

    Like you I do like digital desk and a Cat5e stage box system. Time will tell if Midas/Behringer step up and do a better job at advertising....
 
Kindest Regards;

    Douglas R. Allen

[andy craig]

The desk was recently updated buy a professional to the latest firmware also the previous week we had someone load a Pro 3 file from a USB drive we may have been on that show file but after talking to the engineer that loaded that he loaded a new file after he was done

Hi Matt.
Was the stagebox updated at the same time as the surface?
Andy

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