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Author Topic: Help with configuring unifi access point with x32 rack  (Read 7865 times)

Jay Barracato

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Help with configuring unifi access point with x32 rack
« on: October 28, 2018, 06:47:29 pm »

Put the rack and s16 together this morning.  Had everything working and configured over my home wifi.

Went to add the unifi access point and everything went South. There in followed a 5 hour chat with their tech support and still no closer to having mixing station recognize the mixer.

I do have both 2g and 5g networks configured on the AP and both of my tablets now will connect, but I can't get any farther.

To rub salt in the wounds, I tried to go back to my home wifi and that won't work now either.

Any help will be greatly appreciated.

Current settings ip 10.0.0.243 subnet 255.255.255.0 gateway 10.0.0.1

Sent from my Moto Z (2) using Tapatalk
« Last Edit: October 28, 2018, 06:51:46 pm by Jay Barracato »
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Lou Kohley

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Re: Help with configuring unifi access point with x32 rack
« Reply #1 on: October 28, 2018, 07:39:12 pm »

I recently setup one of these. I had to uncheck the uptime monitoring and email alerts. It was under “site” in the settings I think. I’ll try and find the link soon.

LOU
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Jay Barracato

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Re: Help with configuring unifi access point with x32 rack
« Reply #2 on: October 28, 2018, 08:40:11 pm »

I recently setup one of these. I had to uncheck the uptime monitoring and email alerts. It was under “site” in the settings I think. I’ll try and find the link soon.

LOU
Thanks Lou, but I believe we got that turned off during the marathon chat.

At this point, it has to be something stupid in the mixer itself as I can't connect with the household network which worked earlier today, or a spare Linksys I have, in addition to the unifi AP.

Sent from my Moto Z (2) using Tapatalk

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Callan Browne

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Re: Help with configuring unifi access point with x32 rack
« Reply #3 on: October 28, 2018, 09:13:57 pm »

What's the IP of the x32 and what's the IP of your computer?

Sent from my Pixel using Tapatalk

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Jay Barracato

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Re: Help with configuring unifi access point with x32 rack
« Reply #4 on: October 28, 2018, 09:38:07 pm »

What's the IP of the x32 and what's the IP of your computer?

Sent from my Pixel using Tapatalk
No computer in the mix, just trying to get Android tablet through wifi to the x32.

I have even done a factory reset now, and still can't connect with any of the three WiFi networks I have set up.

Sent from my Moto Z (2) using Tapatalk

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Callan Browne

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Re: Help with configuring unifi access point with x32 rack
« Reply #5 on: October 28, 2018, 10:00:45 pm »

Does your Android tablet have an IP?
Does it show connected to the wifi?

As an example, heres my current WiFi settings shown on my android phone
Don't try to copy these settings, but see if you can find this screen on your tablet.
No computer in the mix, just trying to get Android tablet through wifi to the x32.

I have even done a factory reset now, and still can't connect with any of the three WiFi networks I have set up.

Sent from my Moto Z (2) using Tapatalk


Sent from my Pixel using Tapatalk

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Jay Barracato

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Re: Help with configuring unifi access point with x32 rack
« Reply #6 on: October 28, 2018, 10:10:59 pm »

Does your Android tablet have an IP?
Does it show connected to the wifi?

As an example, heres my current WiFi settings shown on my android phone
Don't try to copy these settings, but see if you can find this screen on your tablet.

Sent from my Pixel using Tapatalk
When connected to the Linksys router the Android tablet shows 192.168.1.140

Sent from my Moto Z (2) using Tapatalk

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Callan Browne

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Re: Help with configuring unifi access point with x32 rack
« Reply #7 on: October 28, 2018, 10:34:06 pm »

When connected to the Linksys router the Android tablet shows 192.168.1.140

Sent from my Moto Z (2) using Tapatalk

ok.
Assuming you want to use the Linksys router, change the IP of your x32 to be:
192.168.1.199
subnet mask 255.255.255.0
gateway / router: leave this blank. (if it doesn't let you leave it blank, you can make it 192.168.1.1 but preferably it should be blank)

save, reboot the x32.
once it comes back up, open mixing station and type in the IP 192.168.1.199 as the 'console IP'.
Can you connect?
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Russell Ault

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Re: Help with configuring unifi access point with x32 rack
« Reply #8 on: October 28, 2018, 10:39:12 pm »

When connected to the Linksys router the Android tablet shows 192.168.1.140

IP addresses are typically network-specific; what does your tablet show when you're hooked into the UniFi AP (since that's ultimately the network that you're trying to make work)?

-Russ
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Lou Kohley

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Re: Help with configuring unifi access point with x32 rack
« Reply #9 on: October 28, 2018, 10:41:13 pm »

Perhaps it’s the gateway address. The ubiquiti stuff is usually 192.168.1.20 or 21. I know it doesn’t matter but worth throwing it out there.

LOU
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ProSoundWeb Community

Re: Help with configuring unifi access point with x32 rack
« Reply #9 on: October 28, 2018, 10:41:13 pm »


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