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Author Topic: Network Robustness - Dante  (Read 8455 times)

Scott Holtzman

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Re: Network Robustness - Dante
« Reply #10 on: October 09, 2018, 07:52:37 PM »

How would Link Aggregation be used to prevent a primary-secondary interconnection fault described by the OP?
Link aggregation works at the interface level. Bandwidth drops in half but connectivity from a layer 2 perspective is unaffected.

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Scott AKA "Skyking" Holtzman

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Erik Jerde

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Re: Network Robustness - Dante
« Reply #11 on: October 10, 2018, 01:17:20 AM »

Link aggregation works at the interface level. Bandwidth drops in half but connectivity from a layer 2 perspective is unaffected.

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Still doesn’t fix the OPs problem. 

LAG and STP aren’t the solution to what is essentially a hardware failure here.  The problem is devices have what is effectively a 5 port software configurable  switch in them.  If that switch changes configurations unexpectedly and links two networks that shouldn’t be you’ve got problems.  Because it’s a single link between the two networks STP doesn’t come into play.  Because it doesn’t involve a link failure LAG doesn’t come into play.

The only real solution for this would be a change in hardware design where you have a dedicated daisy-chain port on the primary internal switch and a completely separate port directly attached to the Dante secondary PHY.  It would increase cost enough that barring a lot of high profile failures we’re highly unlikely to ever see it happen.  More likely would be Audinate finding a way to gracefully handle a primary/secondary interconnect in software.
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Aram Piligian

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Re: Network Robustness - Dante
« Reply #12 on: October 10, 2018, 07:05:21 AM »

Still doesn’t fix the OPs problem. 

LAG and STP aren’t the solution to what is essentially a hardware failure here. 

Right, I was speaking more broadly to Thomas' point.

Quote
More likely would be Audinate finding a way to gracefully handle a primary/secondary interconnect in software.

That would be cool.  When a device boots, if it sees that the Dante chips on one port are in one subnet and the chips on the other port are on another subnet (but with the same names), disable the secondary until it's resolved or the mode is changed.  It's using mDNS anyway to see what other devices are on the network.
« Last Edit: October 10, 2018, 10:39:51 AM by Aram Piligian »
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Ron Bolte

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Re: Network Robustness - Dante
« Reply #13 on: October 10, 2018, 10:14:19 AM »

So I am now confused. We replaced the bad amp, and the replacement too will not show up in Dante controller, yet shows up fine in the amp manufactures software.  Tried different cables, different switch ports... no change.   The previous amp was working fine for weeks... and numerous identical amps are currently working fine.   


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How are the amps getting addresses?  (static, DNS, Self Assigned?) Check that the new amp is properly configured.  If its put itself in a different subnet address than the computer you are running controller, it will show up in some places (amp software), but not in Dante Control
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Phillip Ivan Pietruschka

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Re: Network Robustness - Dante
« Reply #14 on: October 10, 2018, 05:03:43 PM »

How are the amps getting addresses?  (static, DNS, Self Assigned?) Check that the new amp is properly configured.  If its put itself in a different subnet address than the computer you are running controller, it will show up in some places (amp software), but not in Dante Control

Further to this:

Some devices will have separate IPs (and subnets) for the control and Dante interfaces, and frustratingly, often they are set in different places and with different software.
I have also found that with some of these devices they ‘might’ work albeit with unpredictable or reduced function if both these IPs are set the same by accident or design.

Typically in DC devices that are in another subnet will show up in red on the devices tab. Double clicking will present no control options in the window that opens but will show the devices IP.
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David Sturzenbecher

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Network Robustness - Dante
« Reply #15 on: October 10, 2018, 10:33:17 PM »

How are the amps getting addresses?  (static, DNS, Self Assigned?) Check that the new amp is properly configured.  If its put itself in a different subnet address than the computer you are running controller, it will show up in some places (amp software), but not in Dante Control

The amp control is static, and the Dante is DHCP.  This is really only because I am in the habit of leaving Dante stuff on DHCP, as the early chipsets didn't support static.   I have two NICs on the computer to simultaneous talk to the two subnets.  Technically, i have four NICs on the computer, an additional NIC for the Dante Secondary, and another for Internet/Remote Access. 

Of course I understand networking basics 101 that the IPs need to be set properly in order to communicate.  The amp control came in at a link local address and that was changed to static to talk to the monitoring software.  The dante config on these amps is done entirely in Dante controller, and the amp wont show up at all there.... So hard to configure it if it doesn't show up.  Ill again state, all the other amplifiers show up fine...so its hard to pin it on the network.      I did have to turn off the port connected to the secondary NIC with this amp as well, as everything went squirrely otherwise. I confirmed through the MAC address tables that with this port turned on, i can see all the MAC addresses associated with the secondary network on the primary network switches.
« Last Edit: October 11, 2018, 06:35:49 AM by David Sturzenbecher »
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Ron Bolte

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Re: Network Robustness - Dante
« Reply #16 on: October 10, 2018, 11:34:41 PM »

...  The dante config on these amps is done entirely in Dante controller, and the amp wont show up at all there.... So hard to configure it if it doesn't show up.  Ill again state, all the other amplifiers show up fine...so its hard to pin it on the network.      I did have to turn off the port connected to the secondary NIC with this amp as well, as everything went squirrely otherwise....
The fact that the secondary connection made everything squirrely says that the config on the Dante side of the amp is set to "daisy chain" from the factory.  Good chance the address is set wrong also.  I would isolate the amp from the network, connect a laptop to it directly, set to self address, that would be your best chance of getting the amp dante chip and the laptop on the same sub net, run controller and you should see the amp and be able to fix the address/reduntant-daisy issue.  Its possible the amp uses a "default" dante address.  either way, the key is getting a computer and the amp on the same subnet to get control of it and fix the issue.
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Bob Leonard

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Re: Network Robustness - Dante
« Reply #17 on: October 11, 2018, 06:32:43 AM »

The amp control is static, and the Dante is DHCP.  This is really only because I am in the habit of leaving Dante stuff on DHCP, as the early chipsets didn't support static.   I have two NICs on the computer to simultaneous talk to the two subnets.  Technically, i have four NICs on the computer, an additional NIC for the Dante Primary, and another for Internet/Remote Access. 

Of course I understand networking basics 101 that the IPs need to be set properly in order to communicate.  The amp control came in at a link local address and that was changed to static to talk to the monitoring software.  The dante config on these amps is done entirely in Dante controller, and the amp wont show up at all there.... So hard to configure it if it doesn't show up.  Ill again state, all the other amplifiers show up fine...so its hard to pin it on the network.      I did have to turn off the port connected to the secondary NIC with this amp as well, as everything went squirrely otherwise. I confirmed through the MAC address tables that with this port turned on, i can see all the MAC addresses associated with the secondary network on the primary network switches. 

It would be preferable to use static addresses. DHCP is seldom your friend in networks of this type/usage.
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David Sturzenbecher

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Re: Network Robustness - Dante
« Reply #18 on: October 11, 2018, 06:49:54 AM »

It would be preferable to use static addresses. DHCP is seldom your friend in networks of this type/usage.

Yes I know. For years (back when Dante was a black art) Audinate’s official recommendation was to just leave IPs set to automatic addressing and have them fall back to link local addressing, unless there was a specific reason otherwise. I never had a specific reason, so it just became habit not to do it for Dante. I have always used static IPs for the control equipment, and just used two NICs in the computer. The setup has worked well in numerous installs, but it only takes one guy to plug in a home router to really mess things up.... that happened last week.


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David Sturzenbecher

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Re: Network Robustness - Dante
« Reply #19 on: October 11, 2018, 06:51:46 AM »

The fact that the secondary connection made everything squirrely says that the config on the Dante side of the amp is set to "daisy chain" from the factory.  Good chance the address is set wrong also.  I would isolate the amp from the network, connect a laptop to it directly, set to self address, that would be your best chance of getting the amp dante chip and the laptop on the same sub net, run controller and you should see the amp and be able to fix the address/reduntant-daisy issue.  Its possible the amp uses a "default" dante address.  either way, the key is getting a computer and the amp on the same subnet to get control of it and fix the issue.
Thanks


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Re: Network Robustness - Dante
« Reply #19 on: October 11, 2018, 06:51:46 AM »


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