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Author Topic: ETC Smartfade ML  (Read 835 times)

Kemper Watson

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ETC Smartfade ML
« on: September 10, 2018, 07:53:42 pm »

I've just purchased this and am having trouble getting the profiles of the Chauvet DJ 355z IRC- Pro Q and Pro W lights I have into the editor.  I made the Pro Q come on once.. I'm new to real lighting consoles and any help would be appreciated ..I have the Smartfade software on my laptop..Thanks  for your time..
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John Fruits

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Re: ETC Smartfade ML
« Reply #1 on: September 11, 2018, 11:44:48 am »

Just remember that it IS ETC, just because you didn't buy it new, ETC support is still there.  Give em a call.  They are also very active on social media. 
Oh, also take a look at their forums, you have to sign up I think, but it's free.  Also, the web addy is etcconnect.com
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"The music business is a cruel and shallow money trench, a long plastic hallway where thieves and pimps run free, and good men die like dogs.  There's also a negative side."-Hunter S. Thompson

Kemper Watson

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Re: ETC Smartfade ML
« Reply #2 on: September 11, 2018, 12:40:50 pm »

Just remember that it IS ETC, just because you didn't buy it new, ETC support is still there.  Give em a call.  They are also very active on social media. 
Oh, also take a look at their forums, you have to sign up I think, but it's free.  Also, the web addy is etcconnect.com

I just spent 90 minutes on the phone with a tech named Ross. He went above and beyond helping me. He got profiles that were not in the console and got me up and running with movers and the LEDs I own.. Now to learn how to make a show.... 8) 8)
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ProSoundWeb Community

Re: ETC Smartfade ML
« Reply #2 on: September 11, 2018, 12:40:50 pm »


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