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Author Topic: EAW DSA Series Speaker Repair  (Read 1030 times)

Nathan Riddle

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EAW DSA Series Speaker Repair
« on: August 22, 2018, 03:58:12 pm »

Looking for a repair shop to give an estimate on repairing the EAW DSA Series

http://eaw.com/portfolio-category/dsa-series/
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Brian Bolly

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Re: EAW DSA Series Speaker Repair
« Reply #1 on: August 23, 2018, 06:47:25 am »

Looking for a repair shop to give an estimate on repairing the EAW DSA Series

http://eaw.com/portfolio-category/dsa-series/

I think you may be out of luck.  If the factory isn't providing service, it's doubtful that any service centers would be either.  EAW Not Serviceable Models
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Nathan Riddle

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Re: EAW DSA Series Speaker Repair
« Reply #2 on: August 23, 2018, 07:15:35 am »

I think you may be out of luck.  If the factory isn't providing service, it's doubtful that any service centers would be either.  EAW Not Serviceable Models

Yeah, EAW is no help.

I was told by the client a competitor found someone who would come service it, but then never got back with the client.

So they called me.

They're open to a new system as their current one may/may not be serviceable...
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Chris Grimshaw

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Re: EAW DSA Series Speaker Repair
« Reply #3 on: September 25, 2018, 05:22:52 am »

It might (might) be possible to find "close enough" replacement drivers. Are you feeling up to dismantling one of the cabs and measuring the working driver(s) to find replacements?

Chris
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Nathan Riddle

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Re: EAW DSA Series Speaker Repair
« Reply #4 on: September 25, 2018, 08:29:58 am »

It might (might) be possible to find "close enough" replacement drivers. Are you feeling up to dismantling one of the cabs and measuring the working driver(s) to find replacements?

Chris

I brought it home to do just that :)

I'm worried it is electronic. In which case I will just disable that amp/speaker pair and move on.

I lack the necessary skills & experience to repair an amp/dsp.

Once I go through it I will post up my data.
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I'm just a guy trying to do the next right thing.

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Nathan Riddle

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Re: EAW DSA Series Speaker Repair
« Reply #5 on: September 25, 2018, 07:55:51 pm »

Well, EAW just emailed me back.

They DO NOT allow field repair. Very adamant about this.

Gonna find pricing out on sending it in and see.

Ultimately it is a better solution for the client than working on it myself. Though it would be fun to open one up...

Took over a month for EAW to get back to me, so I'm not particularly impressed/holding my breath. Though I'll give them the benefit of the doubt given the recent buyout & I didn't have a direct contact with their support engineers.
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Steven Cohen

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Re: EAW DSA Series Speaker Repair
« Reply #6 on: September 29, 2018, 10:46:50 am »

Nathan,

I have used Steve Davis for EAW service several years ago with great success. Here is a link to his website,
http://www.paneonline.com/home.html


 
Well, EAW just emailed me back.

They DO NOT allow field repair. Very adamant about this.

Gonna find pricing out on sending it in and see.

Ultimately it is a better solution for the client than working on it myself. Though it would be fun to open one up...

Took over a month for EAW to get back to me, so I'm not particularly impressed/holding my breath. Though I'll give them the benefit of the doubt given the recent buyout & I didn't have a direct contact with their support engineers.
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Nathan Riddle

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Re: EAW DSA Series Speaker Repair
« Reply #7 on: October 03, 2018, 04:47:29 pm »

Nathan,

I have used Steve Davis for EAW service several years ago with great success. Here is a link to his website,
http://www.paneonline.com/home.html

Thanks, I appreciate it! I called them and left a message.
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I'm just a guy trying to do the next right thing.

This business is for people with too much energy for desk jobs and too much brain for labor jobs. - Scott Helmke
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