Downloaded the software. It said to use version 4 to program beltpacks, so downloaded version 4. When I go to install it I get a message that says " Setup failed. One of more issues caused the set up to fail. Please fix the issues and then retry setup. For more information see the log file.
0x80070643 Fatal error during installation"
Check the log file, and it's empty.
Wondering if anyone has had this before?
Hi Al,
A couple of things:
1) Any time you have issues like this please contact our technical support person, Stephen Copeman at
[email protected] he usually responds very quickly.
2) What version of Windows are you running? If you go here:http://radioactiverf.com/troubleshooting/downloads/
there's some helpful information about installing our software on various Windows OS's. In particular, there's a few things you have to do to get Win 10 to ok the install.
3) And finally, you don't need the software to program the beltpacks. They're pretty quick and intuitive to program manually.