ProSoundWeb Community

Please login or register.

Login with username, password and session length
Advanced search  

Pages: [1]   Go Down

Author Topic: Radio Active UV-1G software..  (Read 1469 times)

Al Rettich

  • Sr. Member
  • ****
  • Offline Offline
  • Posts: 397
Radio Active UV-1G software..
« on: July 15, 2017, 05:47:02 pm »

Downloaded the software. It said to use version 4 to program beltpacks, so downloaded version 4. When I go to install it I get a message that says  " Setup failed. One of more issues caused the set up to fail. Please fix the issues and then retry setup. For more information see the log file.

0x80070643 Fatal error during installation"

Check the log file, and it's empty.

Wondering if anyone has had this before?
Logged

Ike Zimbel

  • Hero Member
  • *****
  • Offline Offline
  • Posts: 622
  • I'm not a newbie, I just play one on the internet!
    • Zimbel Audio Productions
Re: Radio Active UV-1G software..
« Reply #1 on: July 15, 2017, 09:00:33 pm »

Downloaded the software. It said to use version 4 to program beltpacks, so downloaded version 4. When I go to install it I get a message that says  " Setup failed. One of more issues caused the set up to fail. Please fix the issues and then retry setup. For more information see the log file.

0x80070643 Fatal error during installation"

Check the log file, and it's empty.

Wondering if anyone has had this before?
Hi Al,
A couple of things:
1) Any time you have issues like this please contact our technical support person, Stephen Copeman at technicalsupport@radioactiverf.com he usually responds very quickly.
2) What version of Windows are you running? If you go here:http://radioactiverf.com/troubleshooting/downloads/
there's some helpful information about installing our software on various Windows OS's. In particular, there's a few things you have to do to get Win 10 to ok the install.
3) And finally, you don't need the software to program the beltpacks. They're pretty quick and intuitive to program manually.
« Last Edit: July 15, 2017, 09:44:43 pm by Ike Zimbel »
Logged
~Ike Zimbel~
Wireless frequency coordination specialist and educator.
Manufacturer's Representative (Canada)
Radio Active Designs
Pro Audio equipment repair and upgrades.
~416-720-0887~
ca.linkedin.com/pub/ike-zimbel/48/aa1/266

ProSoundWeb Community

Re: Radio Active UV-1G software..
« Reply #1 on: July 15, 2017, 09:00:33 pm »


Pages: [1]   Go Up
 



Page created in 0.049 seconds with 22 queries.