What's this "software" you speak of?
I've been to a couple places now where I was told "yeah 2.4ghz mics don't work very well", good thing my old Sennheiser stuff is 800Mhz..
Depending on where you are, 800mhz mics are illegal to operate.
2.4ghz stuff has a couple things going against it. First, the higher the frequency, the harder it is for the signal to get through stuff. Secondly, even if things go fine with testing, when patrons show up to the event, most of them will be bringing with them a device that creates additional traffic in the 2.4ghz spectrum. This makes it very difficult to predict what will work at the event.
While some equipment does better than others in this scenario, I'd never recommend a 2.4ghz mic to be used in any critical situation.