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Author Topic: Need help from SRX800P users- HIQNET  (Read 23161 times)

Chuck Simon

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Re: Need help from SRX800P users- HIQNET
« Reply #100 on: April 13, 2016, 11:30:21 am »

I hope your luck with JBL changes for the better soon Debbie.  I have four SRX835P's that have been performing flawlessly so far.  Just thought I would throw that out there for a little balance.

I have been using Neutrik connectors exclusively for years - never any connection problem with any equipment. The irony is I can get Rapco/Horizon, Made in USA cable with Neutrik connectors from Northern Sound and Light for less money than the imported ones from that popular company often recommended here.
« Last Edit: April 13, 2016, 11:50:13 am by Chuck Simon »
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Pat Talbot

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Re: Need help from SRX800P users- HIQNET
« Reply #101 on: April 13, 2016, 04:25:26 pm »

I don't have a lot of miles on mine yet, but my two SRX828SP's and two SRX835P's have been solid thus far with no connector/jack issues.  I'm also using Neutrik connectors on all cables.
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Andy Margolis

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Re: Need help from SRX800P users- HIQNET
« Reply #102 on: April 13, 2016, 05:08:55 pm »

Read the rules. fix your display name.

Thank you for your cooperation.

Fixed. Sorry about that.
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Debbie Dunkley

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Re: Need help from SRX800P users- HIQNET
« Reply #103 on: April 13, 2016, 07:42:10 pm »

I am only using Neutrik on my PA now since this happened. It's weird though because I have been using my cables for years -with a mixture of Neutrik, Switchcraft, Amphenol and some budget but decent connectors  without issue till now.
Anyway, at least I didn't have to replace my cables- I solder pretty well and just switched out the male ends of all my PA cables. I left my mic/ patch cables as is.
« Last Edit: April 14, 2016, 12:18:34 am by Debbie Dunkley »
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A young child says to his mother, "Mom, when I grow up I'm going to be a musician." She replies, "Well honey, you know you can't do both."

Chuck Simon

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Re: Need help from SRX800P users- HIQNET
« Reply #104 on: April 13, 2016, 10:25:18 pm »

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« Last Edit: April 13, 2016, 10:54:14 pm by Chuck Simon »
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Debbie Dunkley

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Re: Need help from SRX800P users- HIQNET
« Reply #105 on: September 15, 2019, 09:00:26 pm »

I figured I would resurrect this thread due to the content of my post.
As posted here, back in March of 2016 I had an XLRM get stuck in one of my SRX815's. I had to take it into a JBL shop to get fixed - it was still under warranty but it was a huge inconvenience.
Yesterday at our outdoor show I had the same thing happen - this time to my SRX828sp. I had to cut the cable at the connector to be able to get it home. I looked again today and it is well and truly stuck. This time no warranty.........
At least the rig sounded great.
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A young child says to his mother, "Mom, when I grow up I'm going to be a musician." She replies, "Well honey, you know you can't do both."

Tim Halligan

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Re: Need help from SRX800P users- HIQNET
« Reply #106 on: September 15, 2019, 09:41:01 pm »

I figured I would resurrect this thread due to the content of my post.
As posted here, back in March of 2016 I had an XLRM get stuck in one of my SRX815's. I had to take it into a JBL shop to get fixed - it was still under warranty but it was a huge inconvenience.
Yesterday at our outdoor show I had the same thing happen - this time to my SRX828sp. I had to cut the cable at the connector to be able to get it home. I looked again today and it is well and truly stuck. This time no warranty.........
At least the rig sounded great.

I've had this happen to both of my EV ZLP12P's...once in the warranty period, and the next time was a couple of weeks ago.

The first time the national distributor for EV refused to honour the warranty by saying that cutting the cable in order to remove the guts of the XLR cable voided the warranty.

Fuckers.

Luckily my retailer honoured the warranty.

I'm told this is a known issue with the ZLX boxes. I may have to investigate whether the combi plugs can be replaced with good old-fashioned XLRs.

Do your JBL boxes have combi inputs?

Cheers,
Tim



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Debbie Dunkley

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Re: Need help from SRX800P users- HIQNET
« Reply #107 on: September 15, 2019, 10:29:06 pm »

I've had this happen to both of my EV ZLP12P's...once in the warranty period, and the next time was a couple of weeks ago.

The first time the national distributor for EV refused to honour the warranty by saying that cutting the cable in order to remove the guts of the XLR cable voided the warranty.

Fuckers.

Luckily my retailer honoured the warranty.

I'm told this is a known issue with the ZLX boxes. I may have to investigate whether the combi plugs can be replaced with good old-fashioned XLRs.

Do your JBL boxes have combi inputs?

Cheers,
Tim

Yep - sounds like the combo input might be the problem then...
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A young child says to his mother, "Mom, when I grow up I'm going to be a musician." She replies, "Well honey, you know you can't do both."

Scott Holtzman

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Re: Need help from SRX800P users- HIQNET
« Reply #108 on: September 16, 2019, 02:53:53 am »

Yep - sounds like the combo input might be the problem then...

My experience is the ends of the XLR get deformed due to rough handling.  These get stuck on the release pin.

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Scott AKA "Skyking" Holtzman

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David Sturzenbecher

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Re: Need help from SRX800P users- HIQNET
« Reply #109 on: September 16, 2019, 09:21:23 am »

I thought this was solved by using genuine Neutrik connectors?
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Re: Need help from SRX800P users- HIQNET
« Reply #109 on: September 16, 2019, 09:21:23 am »


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