Did you connect both primary and redundant networks through their own dedicated switches or through two independent VLAN's on a single switch or did you try to directly connect console primary to RiO primary and console secondary to RiO secondary?
I do not believe that the redundant configuration will function when directly connected (I could be wrong, I have never tried it, only used switches).
Lee
A direct connection works fine if the system is one CL and one Rio. Primary goes to primary and secondary goes to secondary. You
do have to reset the mode of both the console and the Rio to Redundant rather than Daisy Chain. On the Rio this is a dip switch setting on the front panel, on the CL it is in the Setup menu.
If it is not starting up at least one of the two devices is probably still set for the default Daisy Chain mode. If you initialize the console it will reset to the default Daisy Chain mode.
Mac