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Author Topic: Speaker repair review - SF bay area  (Read 1593 times)

John Brearton

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    • The Right Sound Co.
Speaker repair review - SF bay area
« on: June 22, 2015, 04:44:36 PM »

Don't bother taking anything to "a brown sound" aka tonetubby (unless you are a rockstar?) in San Rafael CA. I emailed them for a quote to replace a torn speaker surround (EAW branded RCF 15 sub-woofer cone out of a SB250). Thomas Brown emailed back a quote for $80 including parts and turnaround time of 2 weeks due to time neede to get parts. I had my helper drop off the speaker and deposit. My guy only had a $100 bill and because A-brown conveniently did not have any change, they kept the full $100. After 3 month and many many unreturned phone calls and emails, somehow, my guy picks up the speaker and a receipt, not for $80, but for $100. No parts were purchased. Surround was NOT replaced. Instead, a bunch of clear glue was slathered all over the torn surround. A unsightly sloppy "repair" at best. I would have been disappointed in if I had only been charged $40. Several more unreturned emails and phone calls later, my only recourse is to post as many reviews like this as I can.... anybody recommenced a good repair person in the SF bay area?
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Jeff Stielau

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    • Shoreline Electronics & Sound
Re: Speaker repair review - SF bay area
« Reply #1 on: June 22, 2015, 09:05:22 PM »

I would go down there in person and straighten this out.  He did not fix your speaker...he put a band aid on it.

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Jeff Stielau
Shoreline Electronics & Sound
344 East Main Street
Clinton,CT 06413
860-399-1861
http://shoreelxandsound.com/
www.facebook.com/SESAUDIO
jstielau@aol.com
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boburtz

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  • San Francisco Bay Area
    • SoundWizard Productions
Re: Speaker repair review - SF bay area
« Reply #2 on: June 22, 2015, 11:07:42 PM »

anybody recommenced a good repair person in the SF bay area?
hey john,
I've only got experience with Audivex in Berkeley. My experience is such that I would go there again...
+1 on going back and getting it done properly or getting a full refund.

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ProSoundWeb Community

Re: Speaker repair review - SF bay area
« Reply #2 on: June 22, 2015, 11:07:42 PM »


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