Just as in the audio world, the bottom line for may customers is the dollar. Quality workmanship often takes more time, and quality workers cost more to keep on the payroll. The reality is that I prefer to do top of the line work, but I have to stay busy which means I have to be competitive even with guys that take shortcuts.
The thing about quality workmanship is it can reduce the TCO:
- Fewer callbacks during or after construction
- Fewer problems requiring diagnosis and repair
- Easier diagnosis and repair where there is a problem
- Easier installation of upgrades and changes
To top it off, some of the most skilled workers get the job done more quickly BECAUSE the quality of their workmanship is so high. Unlike hack-jobs, they don't make a mess in the process that has to be cleaned up. They work well with other trades, not getting in each others' ways. There is much less waste -- both in materials and time. Materials are used in the most efficient manner possible.