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Author Topic: Sound Systems Beta Testers  (Read 3702 times)

Alberto Escrina

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Sound Systems Beta Testers
« on: December 14, 2013, 09:52:43 am »

Hi.
First of all, just in case, I do work for a sound system manufacturer.
I was wondering if most well known sound systems manufacturers have some kind of agreement with one or more sound companies in order to test their new products on the road before they are offered for sale.
Most of them? Rarely? A must?
I red in some interview that this period could last one or two years.
Whatīs your oppinion / knowledge on this issue?
Thank you!
Regards from Argentina.
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Alberto Escriņa
R&D for STS Sound Touring Systems
Buenos Aires,
Argentina

Tim McCulloch

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Re: Sound Systems Beta Testers
« Reply #1 on: December 14, 2013, 11:47:12 am »

Hi.
First of all, just in case, I do work for a sound system manufacturer.
I was wondering if most well known sound systems manufacturers have some kind of agreement with one or more sound companies in order to test their new products on the road before they are offered for sale.
Most of them? Rarely? A must?
I red in some interview that this period could last one or two years.
Whatīs your oppinion / knowledge on this issue?
Thank you!
Regards from Argentina.

Greetings Alberto-

It is common for major manufacturers to work with a major client to place a beta system for use and evaluation.  Most of the folks who have been on the receiving end of this cannot, by contract or non-disclosure agreement, discuss most or perhaps any aspect of their participation.
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"Practicing an art, no matter how well or badly, is a way to make your soul grow, for heaven's sake. Sing in the shower. Dance to the radio. Tell stories. Write a poem to a friend, even a lousy poem. Do it as well as you possible can. You will get an enormous reward. You will have created something."  - Kurt Vonnegut

Alberto Escrina

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Re: Sound Systems Beta Testers
« Reply #2 on: December 14, 2013, 05:52:58 pm »

Hi Tim,
Certainly I do not intend to receive any confidential information because of the reasons you mention.
I just would like to know things such as, do both parts work together during the evaluation time, or the manufacturer just puts the system in their hands and receive reports?.
Is it very common as you say or, on the contrary, manufacturers donīt like to admit their limitations in front of his client?
How much time does this process ussually take?
Are there manufacturers out there that do not make those "real world" tests side by side with a client? and trust on their own evaluations and "hands on" experiences?
Obviously, no names requested.
This is the spirit of my question.
Thank you for answering!
Best regards,

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Alberto Escriņa
R&D for STS Sound Touring Systems
Buenos Aires,
Argentina

Ivan Beaver

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Re: Sound Systems Beta Testers
« Reply #3 on: December 14, 2013, 07:37:48 pm »

Hi Tim,
Certainly I do not intend to receive any confidential information because of the reasons you mention.
I just would like to know things such as, do both parts work together during the evaluation time, or the manufacturer just puts the system in their hands and receive reports?.
Is it very common as you say or, on the contrary, manufacturers donīt like to admit their limitations in front of his client?
How much time does this process ussually take?
Are there manufacturers out there that do not make those "real world" tests side by side with a client? and trust on their own evaluations and "hands on" experiences?
Obviously, no names requested.
This is the spirit of my question.
Thank you for answering!
Best regards,
The answer is there is not easy answer.  There are all kinds of different situations-with many variables.

So with the usual audio answer-It depends.
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A complex question is easily answered by a simple-easy to understand WRONG answer!

Ivan Beaver
Danley Sound Labs

PHYSICS- NOT FADS!

Brian Jojade

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Re: Sound Systems Beta Testers
« Reply #4 on: December 14, 2013, 11:49:23 pm »

It really depends.  Any time a product is released out into the wild, that's a chance for the competition to get their hands on it and get a leg up on what's coming.  The more in-house simulations that can be run, the better.

Now, getting feedback from focus groups on potential products are obviously a benefit in coming up with the product that end users are actually looking for.

Now, once a product has been released, and the information is made public, it makes sense for a manufacturer to work with partners using it in real world to help determine if the in house testing procedures resulted in the same net outcome.  It helps to adjust testing procedures for the next time around.
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Brian Jojade

Kevin McDonough

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Re: Sound Systems Beta Testers
« Reply #5 on: December 15, 2013, 08:30:42 am »

hey

yeah most of the manufacturers have one or two long term, trusted customers that they will beta test their new systems with.

The sound company gets to take the speakers out on the road for a real world trial and provide advice on what they think will improve it, and the manufacturers get to see if they're new ideas carry through and are practical in the real world.

Anything from rigging hardware and transport logistics to dsp presets and set up options can all be refined and adjusted between the two parties until they feel they have a product that will work in the real touring world and be worth buying.

As you suggest, its a bit of a two way trust situation. The sound company will have to trust that the product is worth putting out on some decent tours in the first place and wont ruin their reputation, and that their suggestions will be met in the good spirit they are intended.

The manufacturer has to trust the level of competence of the customer and that their suggestions will be worthwhile, and that they can keep a secret. And as you say the manufacturer has to trust the client enough to be able to openly discuss any problems with the system and that they can work together to improve things.

k
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Matt Marcus

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Re: Sound Systems Beta Testers
« Reply #6 on: December 16, 2013, 03:01:06 pm »

Totally off topic, but whoa! Crack the Sky quotation!
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Tim McCulloch

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Re: Sound Systems Beta Testers
« Reply #7 on: December 16, 2013, 04:02:35 pm »

Totally off topic, but whoa! Crack the Sky quotation!
"Will you stand by me against the cold night, or are you afraid of the ice?  Afraid of the ice?"

Crack the Sky is one of the most under-rated acts, ever. 
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"Practicing an art, no matter how well or badly, is a way to make your soul grow, for heaven's sake. Sing in the shower. Dance to the radio. Tell stories. Write a poem to a friend, even a lousy poem. Do it as well as you possible can. You will get an enormous reward. You will have created something."  - Kurt Vonnegut

Milt Hathaway

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Re: Sound Systems Beta Testers
« Reply #8 on: December 16, 2013, 04:21:11 pm »

"Will you stand by me against the cold night, or are you afraid of the ice?  Afraid of the ice?"

Crack the Sky is one of the most under-rated acts, ever.
Amen!

(Three of us know who Crack the Sky is? Wow.)
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Milt
FitzCo Sound, Inc.
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http://www.fitzcosound.com

Jay Barracato

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Re: Sound Systems Beta Testers
« Reply #9 on: December 16, 2013, 04:30:48 pm »

And all of us from MD

Sent from my DROID RAZR HD using Tapatalk

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Jay Barracato

Chris Hindle

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Re: Sound Systems Beta Testers
« Reply #10 on: December 16, 2013, 04:38:00 pm »

...Certainly I do not intend to receive any confidential information because of the reasons you mention.
I just would like to know things such as......
Many years ago, I was FOH for the 3 support acts at a "local" festival.
35,000 in attendance. First was 1 vocal and tracks, 2nd was a guitar/vocal duo, 3rd was 8 piece pop/rock. Headliner was flown in from Italy for this gig, and would only give up 6 strips on the Midas, so I brought my personal board in to properly "do" the 8-piece.
######## was the system provider, and I took 2 strips of their Midas for my lowly MC-2404 to plug into.  ######## was trying out a new rig for the first time. I was told it was this systems' introduction to Canada. (True or not, I didn't really care..)
2 engineers and a couple of techs from ### came with the system as advisors and overseeres.
Headliner wanted to see what the system could do, as he had never used a #### ##### before. He and the Pres of ######## had a little discussion with the ### guys, and near the end of my 3rd set, they disabled the limiters, and told me to floor it.
I was quite pleased with the tonality, coverage, and volume I was running at, but WTF, I wanted to see what half a million watts could buy anyway.........
Well, it was loud. Louder than I wanted the mix to be, but the pres kept saying "I'm paying, push the hell out of this rig" The lead tech from ### just kept nodding his head and giving me the thumbs up.  The band was smiling their faces off, and the crowd was bobbing along quite nicely. (Monitor dude called me up and asked if I had lost my marbles.... His head was rattling so bad from the bass)

I did sign a form that I could not identify names of the ### people that I met, box configuration, or processing and amp racks that I had seen, as this rig was in "final testing". I wasn't able to actually see what was in the hung boxes, as the rig was in place for a couple of days before I got there.
It wasn't due to be released for another 6 or 8 months. ######## did another 4 or 5 shows before this reg was sent home, and the purchased (final production models) rig arrived to stay.

Nothing got damaged, ######## made a sizeable investment, the Headliners FOH couldn't mix a betty crocker cake, and I got hired regularly to freelance with several local companies based on what I did with a 2404 on that rig.
Chris.
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Ya, Whatever. Just throw a '57 on it, and get off my stage.
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