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[Al Rettich]

So only on channel 1. If you turn on +48 on ch. 1 and have the pad engaged all is well. Turn the pad off and you lose the mic & +48. Anyone had this problem before?

[Tim McCulloch]

So only on channel 1. If you turn on +48 on ch. 1 and have the pad engaged all is well. Turn the pad off and you lose the mic & +48. Anyone had this problem before?

I'm standing behind our SC48 and cannot replicate your problem.

[Jay Barracato]

I'm standing behind our SC48 and cannot replicate your problem.

I can't either. The pad and phantom seem to turn on and off independently of each other.

[Al Rettich]

Thought at first it was the channel. But we moved channel 1 down to another channel and the problem didn't show up. So that tells me the channel is good. Then we took snake 45 into ch. 1 same problem. Switched scenes still happens.

[Tom Hester]

Thought at first it was the channel. But we moved channel 1 down to another channel and the problem didn't show up. So that tells me the channel is good. Then we took snake 45 into ch. 1 same problem. Switched scenes still happens.

Call VENUE Support... They will take care of you

1-650-731-6111

[Sheldon Radford]

Hi Al,

That's definitely not normal behavior. The pad and +48V are both relay switched, so my guess is a short or fault there. Give the support line a call at 650-731-6111 and they'll get this sorted.

Sheldon Radford
Avid

[Al Rettich]

Spoke with Mr. Corbin who is great by the way. He's walking me through getting it back up and running.

[ProSoundWeb Community]