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Author Topic: Log-in problems  (Read 2099 times)

Geri O'Neil

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Log-in problems
« on: May 30, 2008, 05:26:08 pm »

Hi, Ernie. One of our guys has had a running problem when he tries to register for a membership. He completes the form and clicks the link, but he never gets a confirmation e-mail to complete the registration. How should he go about resolving this dilemma?

Thanx, Geri O
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Ernie Black

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Re: Log-in problems
« Reply #1 on: June 03, 2008, 08:19:21 pm »

Hi Geri,

Sometimes the confirmation email gets sniffed by aggressive anti-spam filters and never makes it to the inbox. If that happens, I can manually activate the account, so just have your guy drop me an email with forum, username, and email address used to register, and I'll activate the account.

ernie @ prosoundweb.com
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Geri O'Neil

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Re: Log-in problems
« Reply #2 on: June 03, 2008, 09:55:40 pm »

Thanx, Ernie. I'll pass along the info.

Take care,
Geri O
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Matt Bauer

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Re: Log-in problems
« Reply #3 on: June 04, 2008, 02:37:59 am »

Thanks Ernie and Geri!
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