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Author Topic: behringer x32 cracking and popping with 2x S16 connected?  (Read 170674 times)

Michael Kurczeski

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behringer x32 cracking and popping with 2x S16 connected?
« on: April 15, 2013, 10:09:06 am »

i have 2 complete behringer x32 and s16 setups and both are exhibiting the exact same problem. with 2 s16 boxes connected and with the configuration being correct on both ends(console is master, output 1-8 on box #1, 9-16 on box #2) i get an intermittent pop/crack through the PA. when this happens, the screen and lights at the console go dim, and after the pop, the pa is off for about 1 second and then comes back on. it is totally intermittent and could happen three times in one hour, or once after an 8 hour span. i am certain its the console. and even more certain it has something to do with the 2 stage boxes being setup as that is the only time it has ever happened to me. i have the same issue with 2 completely different consoles and stage boxes. is anyone else having this issue? behringer service was supposed to call me to setup an RA but i never heard back from them. 
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Nitin Sidhu

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Re: behringer x32 cracking and popping with 2x S16 connected?
« Reply #1 on: April 15, 2013, 10:23:30 am »

i have 2 complete behringer x32 and s16 setups and both are exhibiting the exact same problem. with 2 s16 boxes connected and with the configuration being correct on both ends(console is master, output 1-8 on box #1, 9-16 on box #2) i get an intermittent pop/crack through the PA. when this happens, the screen and lights at the console go dim, and after the pop, the pa is off for about 1 second and then comes back on. it is totally intermittent and could happen three times in one hour, or once after an 8 hour span. i am certain its the console. and even more certain it has something to do with the 2 stage boxes being setup as that is the only time it has ever happened to me. i have the same issue with 2 completely different consoles and stage boxes. is anyone else having this issue? behringer service was supposed to call me to setup an RA but i never heard back from them.

No experience with the S16, but possible for you to try with a third S16, maybe ask your dealer to lend you one.

My gut feeling is that its one of the 2 stage boxes, the pop can be attributed to a sync loss, the lights going dim on the board I have no clue or reason to.

Best of luck!
Sidhu
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Tim McCulloch

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Re: behringer x32 cracking and popping with 2x S16 connected?
« Reply #2 on: April 15, 2013, 10:26:22 am »

Dimming lights always makes me think of low voltage.  The pop could be a turn on/turn off transient or it could be loss of clocking down the AES line... or possibly a voltage drop at one end of the snake, not sure it would matter which end.
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Nitin Sidhu

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Re: behringer x32 cracking and popping with 2x S16 connected?
« Reply #3 on: April 15, 2013, 10:29:13 am »

Dimming lights always makes me think of low voltage.  The pop could be a turn on/turn off transient or it could be loss of clocking down the AES line... or possibly a voltage drop at one end of the snake, not sure it would matter which end.

To the OP, is this happening in different venues, or the same ?
Possible from what Tim says, and correctly, in that lights going dim usually means a voltage sag, and where im from that is usually the kick drum in the subwoofer, running off an underpowered distro.

Sidhu
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Jared Koopman

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Re: behringer x32 cracking and popping with 2x S16 connected?
« Reply #4 on: April 15, 2013, 11:27:32 am »

We have not had any problems like this with our dual S16 setup. I would contact Behringer and talk to them directly.

Have you tried connecting just one S16 and does the problem stay or go?
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RYAN LOUDMUSIC JENKINS

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Re: behringer x32 cracking and popping with 2x S16 connected?
« Reply #5 on: April 15, 2013, 11:49:30 am »

Are you using quality cat5 cable?  How long is it? 
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Dave Bigelow

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Re: behringer x32 cracking and popping with 2x S16 connected?
« Reply #6 on: April 15, 2013, 12:27:59 pm »

Dimming lights always makes me think of low voltage.  The pop could be a turn on/turn off transient or it could be loss of clocking down the AES line... or possibly a voltage drop at one end of the snake, not sure it would matter which end.

I agree on the voltage, I'd start there.

Do you have a power cord running from the snake boxes to FOH? If not try putting everything on the same power conditioner, if the problem is still there start trying to recreate it with only one snake box at a time.
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Bob Leonard

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Re: behringer x32 cracking and popping with 2x S16 connected?
« Reply #7 on: April 15, 2013, 05:38:39 pm »

Are you using quality cat5 cable?  How long is it?

I would ask the same question. Specifically is the cable longer than 362' ?
 
And this may sound like a stretch, but if the cable is on the ground, does it pass over any sections of carpeted floor, or anything else that could generate static electricity if walked on?
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Chase McKnight

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Re: behringer x32 cracking and popping with 2x S16 connected?
« Reply #8 on: April 15, 2013, 07:08:42 pm »

Dear Michael,

Someone will be reaching out to you from our Warranty department ASAP. 

Kind regards,

Chase McKnight
Jr. Admin, Tech Support
MUSIC Group
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David Parker

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Re: behringer x32 cracking and popping with 2x S16 connected?
« Reply #9 on: April 15, 2013, 07:27:03 pm »


I would ask the same question. Specifically is the cable longer than 362' ?
 
And this may sound like a stretch, but if the cable is on the ground, does it pass over any sections of carpeted floor, or anything else that could generate static electricity if walked on?

back in the day when I had a land line(telephone), I had a lot of static whenever it would rain. About 20' of the phone line laid on the bare concrete floor, inside. I got it up off the concrete, and the problem went away. There were no bare spots in the insualation.
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ProSoundWeb Community

Re: behringer x32 cracking and popping with 2x S16 connected?
« Reply #9 on: April 15, 2013, 07:27:03 pm »


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