ProSoundWeb Community

Sound Reinforcement - Forums for Live Sound Professionals - Your Displayed Name Must Be Your Real Full Name To Post In The Live Sound Forums => LAB Lounge => Topic started by: Ryan Marks on March 26, 2014, 07:22:13 PM

Title: Running Live Sound Problem
Post by: Ryan Marks on March 26, 2014, 07:22:13 PM
When running live sound for many groups at one sing.  They use laptops for there music and when they plug in and unplug it makes a loud pop.  Is there anything that I can plug in to the cord that they plug into the laptops  that would cancel that pop. I try too mute that channel but sometimes they unplug it before I get muted.   
Title: Re: Running Live Sound Problem
Post by: Ned Ward on March 26, 2014, 08:00:16 PM
Peavey USB-DI. Make them use that and avoid using the headphone output altogether.
Title: Re: Running Live Sound Problem
Post by: Chuck Simon on March 26, 2014, 08:02:18 PM
I don't think there is a technical solution, what we have here is a failure to communicate ;) You're gonna  have to mute that channel before they unplug from it.
Title: Re: Running Live Sound Problem
Post by: Ryan Marks on March 26, 2014, 08:09:20 PM
Peavey USB-DI. Make them use that and avoid using the headphone output altogether.
does it take a different program to use the UBS that would not be on the average laptop...and some uses I-pods
Title: Re: Running Live Sound Problem
Post by: Chuck Simon on March 26, 2014, 08:18:47 PM
Whatever sound card they use or whatever the source, you must mute the channel before they unplug. You know, soundman stuff!
Title: Re: Running Live Sound Problem
Post by: Tim McCulloch on March 26, 2014, 08:44:27 PM
When running live sound for many groups at one sing.  They use laptops for there music and when they plug in and unplug it makes a loud pop.  Is there anything that I can plug in to the cord that they plug into the laptops  that would cancel that pop. I try too mute that channel but sometimes they unplug it before I get muted.

You need to tell them to NOT do that.  End of story.

And it's YOUR job to mute the channels first.

This is a human problem, not an equipment issue.
Title: Re: Running Live Sound Problem
Post by: Bob Leonard on March 26, 2014, 08:58:40 PM
I would imagine there is always time to mute the channels before the laptop is plugged in, or before the laptop is unplugged. I agree with Tim. You need to be more aware of what's going on, and you need to set some rules before the system is even powered on.
Title: Re: Running Live Sound Problem
Post by: Cailen Waddell on March 26, 2014, 09:47:36 PM
This is often a problem with the... cultural groups we work with. We have a very large population of middle eastern and Indian, Pakistani, etc groups we work with. 30% or more of my shows at the venue i run are in a language I don't understand.  You can say don't unplug the laptop 10,000 times, it doesn't matter...  It's a cultural thing, and I mean this in as non-offensive a way as possible.  What might be interpreted as chaos to you and me is normal collaboration and negotiation to some of these groups.  And that's ok.  I can't require people to do things my way, and they can't make me do it their way, we have to meet in the middle.

Strategies we have used,

Laptops can only be plugged in next to the sound board so we can see the connection being made.

Only one laptop can be used and we sit someone next to it with the operator

All music must be emailed or turned in on flash drive 7 days in advance. We put all files in qlab on out computer and charge the client a couple hours for our time. This works best if the tracks have English file names

I have received entire show orders written in Tamil before... It's just the way it goes.

I do not allow people to just bring and plug stuff in.  Sound checks are required.  I have a dual mission, serve the client and protect our equipment for future clients.  It's a tough line to walk sometimes but that's life.

Rules and policy help, but ultimately staffing and talking make things work. 
Title: Re: Running Live Sound Problem
Post by: Frances Fisher on March 26, 2014, 10:58:16 PM
When running live sound for many groups at one sing.  They use laptops for there music and when they plug in and unplug it makes a loud pop.  Is there anything that I can plug in to the cord that they plug into the laptops  that would cancel that pop. I try too mute that channel but sometimes they unplug it before I get muted.
a di box it wont solve the issue but it will make life easier
Title: Re: Running Live Sound Problem
Post by: Rob Gow on March 26, 2014, 11:23:10 PM
Talk to them beforehand, designate 1 person as the unplugger, be sure to make eye contact and give him the thumbs up when it's ok to unplug.
Title: Re: Running Live Sound Problem
Post by: Guy Graham on March 27, 2014, 11:02:28 AM
When running live sound for many groups at one sing.  They use laptops for there music and when they plug in and unplug it makes a loud pop.  Is there anything that I can plug in to the cord that they plug into the laptops  that would cancel that pop. I try too mute that channel but sometimes they unplug it before I get muted.

From my experience volunteering with local authority and charitable organisations, I sympathise. Due to the nature of these projects as intended to benefit underprivilaged and sometimes challenging types of people, it is not acceptable to speak to service users as you might in a commercial environment.

Whilst keeping the equipment in decent condition is a concern of those in charge in the places I volunteer, any negative or critical language used towards clients who do not respect the equipment at their disposal is usually challenged, hence it can be very difficult to ensure kit is used correctly and in such a way that it will continue to function and consequently be available for their use in the future.

Whilst it is obviously possible to constantly positively reinforce the message regarding proper use of equipment, it is not always 100% effective. Hence all the projects I have volunteered at have assets whose functionality has been compromised; it still frustrates me - but I understand the rules. I would say that I have learned a lot about framing communications correctly and tailoring my language and tone to the recipient, but have learned regardless of how you express the message there are still some people either incapable or unwilling to properly consider the greater good of everyone.
Title: Re: Running Live Sound Problem
Post by: Tim McCulloch on March 27, 2014, 03:03:23 PM
Talk to them beforehand, designate 1 person as the unplugger, be sure to make eye contact and give him the thumbs up when it's ok to unplug.

This.
Title: Re: Running Live Sound Problem
Post by: Edgar Hernandez on March 27, 2014, 03:09:55 PM
When running live sound for many groups at one sing.  They use laptops for there music and when they plug in and unplug it makes a loud pop.  Is there anything that I can plug in to the cord that they plug into the laptops  that would cancel that pop. I try too mute that channel but sometimes they unplug it before I get muted.

I would use this cable
http://www.rivercable.com/apx-guitar.asp
with adapters

Of course; after nothing else above worked
Title: Re: Running Live Sound Problem
Post by: Cosmo on March 27, 2014, 05:22:30 PM

If they are capable of operating a switch, you could try one or two of these, with DI box(es) of course.

http://www.sweetwater.com/store/detail/MSW20?utm_source=CSE&utm_medium=PPC&zmap=MSW20&zmac

Title: Re: Running Live Sound Problem
Post by: Craig Hamilton on March 28, 2014, 12:31:42 AM
Im starting to think Radial needs to make a di with a big mute button on it. Kinda like a mute pedal, di combo.
Title: Re: Running Live Sound Problem
Post by: Tim McCulloch on March 28, 2014, 08:38:57 AM
Im starting to think Radial needs to make a di with a big mute button on it. Kinda like a mute pedal, di combo.

I like the idea, but in this case if someone will just jerk the 3.5mm connector out of a headphone jack, they'll completely miss the mute button, too.

I still submit this is at least a partial failure of the console operator.  Last song per singer, cue the lappy up in the cans, and as soon as the music fades, pull down the fader.

If that can't work, post an assistant to do it for the "talent".
Title: Re: Running Live Sound Problem
Post by: Cailen Waddell on March 28, 2014, 09:16:41 AM

I like the idea, but in this case if someone will just jerk the 3.5mm connector out of a headphone jack, they'll completely miss the mute button, too.

I still submit this is at least a partial failure of the console operator.  Last song per singer, cue the lappy up in the cans, and as soon as the music fades, pull down the fader.

If that can't work, post an assistant to do it for the "talent".

Yes - this is a personnel problem.
Title: Re: Running Live Sound Problem
Post by: James A. Griffin on March 28, 2014, 09:45:24 AM
You need to tell them to NOT do that.  End of story.

And it's YOUR job to mute the channels first.

This is a human problem, not an equipment issue.

+1.   I'd love to have a team of robots to unload my truck.     Notwithstanding the many benefits of current technology,  there is not going to be a new gadget to do everything you are supposed to be doing yourself.
Title: Re: Running Live Sound Problem
Post by: David Lovrien on March 31, 2014, 04:31:52 PM
I would use this cable
http://www.rivercable.com/apx-guitar.asp
with adapters
Of course; after nothing else above worked
Very cool idea.  No need to pay $50 for it though... B&H has just the Neutrik SilentPLUG adapter for under $9...

http://www.bhphotovideo.com/bnh/controller/home?O=&sku=900357&gclid=CJH41LnOvb0CFfFFMgod7wcACQ&Q=&is=REG&A=details
Title: Re: Running Live Sound Problem
Post by: James A. Griffin on March 31, 2014, 04:36:20 PM
Very cool idea.  No need to pay $50 for it though... B&H has just the Neutrik SilentPLUG adapter for under $9...

http://www.bhphotovideo.com/bnh/controller/home?O=&sku=900357&gclid=CJH41LnOvb0CFfFFMgod7wcACQ&Q=&is=REG&A=details

Neither that cable nor the one mentioned by Edgar solve the problem.  Those are 1/4" TS.  He needs a 1/8" TRS coming out of the laptop.