I had a weird problem several years ago on my expression 1. The shop asked if I somehow got moisture in it because the main card (brains) for it was basically toast. It wouldn’t pass audio and the faders were acting weird. I went ahead and paid the $1800 or so for a new part and also bought an expression 3 around the same time. Haven’t had any other problems since with either console, knock on wood. I carry both with me to every show as a backup just in case now. I like my Soundcrafts, but I think if one should start having problems at this point it might be easier to replace it rather than repair it. Unfortunately it doesn’t seem like Soundcraft has got much in the works for future models or support for current models.
DJ
Soundcraft is a dead brand. When Tom Der left for a competing brand, after being the last man standing at Soundcraft, I knew it was over. I'd be surprised if there's more to Soundcraft than a phone number that forwards to someone at another Harman brand office.