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Sound Reinforcement - Forums for Live Sound Professionals - Your Displayed Name Must Be Your Real Full Name To Post In The Live Sound Forums => LAB Lounge => Topic started by: Debbie Dunkley on August 11, 2016, 06:15:51 PM
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I'm wondering if anyone else is using QU PAD on one of these or even a smaller tablet? I've heard that the Android based app for QU is pretty good and although it would be a bit alien to start, as I have been remotely mixing for almost 2 years now on an iPad, it would be so nice to have a 18.4" tablet for mixing at shows.
https://smile.amazon.com/Samsung-Galaxy-Tablet-Wi-Fi-Black/dp/B0167OR4V0/ref=sr_1_1?ie=UTF8&qid=1470953730&sr=8-1&keywords=samsung+view
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I'm wondering if anyone else is using QU PAD on one of these or even a smaller tablet? I've heard that the Android based app for QU is pretty good and although it would be a bit alien to start, as I have been remotely mixing for almost 2 years now on an iPad, it would be so nice to have a 18.4" tablet for mixing at shows.
https://smile.amazon.com/Samsung-Galaxy-Tablet-Wi-Fi-Black/dp/B0167OR4V0/ref=sr_1_1?ie=UTF8&qid=1470953730&sr=8-1&keywords=samsung+view
I can't tell you about that particular Samsung product but the QU app is written by David Giga, the fellow who wrote the killer app for the M/X32 mixers. For me, once I got over that it isn't as pretty as the iPad app but works much better, I haven't used my iPad.
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I can't tell you about that particular Samsung product but the QU app is written by David Giga, the fellow who wrote the killer app for the M/X32 mixers. For me, once I got over that it isn't as pretty as the iPad app but works much better, I haven't used my iPad.
Thanks Tim...Yes .. I had heard it was quite a good app. I don't own any android devices so I can't check it out very easily. Maybe I should borrow my son-in-law's (or is that son's-in-law) 10" Samsung tablet before I decide. The 18.4" View started at $599 in November 2015, a few months later went down to $499 and now is $449 which is tempting.
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Thanks Tim...Yes .. I had heard it was quite a good app. I don't own any android devices so I can't check it out very easily. Maybe I should borrow my son-in-law's (or is that son's-in-law) 10" Samsung tablet before I decide. The 18.4" View started at $599 in November 2015, a few months later went down to $499 and now is $449 which is tempting.
I am running Mixing Station on a $65 Android tablet and it's fine....especially if you want to check out the app.
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The 18.4" View started at $599 in November 2015, a few months later went down to $499 and now is $449 which is tempting.
Keep in mind that particular tablet's display is still "only" 1920 x 1080 pixels. That means you may not get more faders on a single screen - just larger faders. To get more faders, a 4k / UHD display would be required (provided the app can handle it).
What are the display specs on your iPad?
Dave
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Keep in mind that particular tablet's display is still "only" 1920 x 1080 pixels. That means you may not get more faders on a single screen - just larger faders. To get more faders, a 4k / UHD display would be required (provided the app can handle it).
What are the display specs on your iPad?
Dave
Not sure Dave.... But just to have larger everything would be nice ...
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Debbie,
I use a 12.2 inch tablet to run Mixing Station. I am able to comfortably fit 18 faders on the screen without sacrificing usability. I'm sure several more would fit on a View. Regarding it being 1920 X 1080, I suspect that it won't cause significant problems. My 46 inch 1080 TV screen contains quite a lot of detail when I attach a laptop to it. If you're worried about it, maybe you can do a similar test at home to familiarize yourself with what 1080 looks like on a large screen.
If my current tablet needed to be replaced, I'd probably get another of the same, but I'd be tempted to switch to a View.
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Happy to report that I have my new tablet working fantastically with the Mixing Station QU PRO app and all customized to my liking. My first 2 shows will be this weekend so I'm going for it. Been playing all week and I have a good comfort level with it now.
The Samsung 18.4" screen is CRAZY big ... I have lost NO definition and it is close to having a physical 16 channel mixer in my hands (well at least size wise-LOL)
I can report that David, the app developer is very attentive to any correspondence and was happy to address my early concerns.
He has confirmed: It is not possible to control QU DRIVE from the tablet and scenes are only numbered - not named - but can be recalled....other than those 2 things , I am not missing anything that I need that I had before on the iPad. Until the recent firmware update on the iPad, QU DRIVE and scene recall wasn't available anyway. It does however offer some extras that are not available on the A&H app.
I can utilize different colors on the scribble strips,
Customize, name and save many more layers than the 3 non-nameable (?) ones on the iPad.
Add meter bridge, PEQ preview above each channel,
Select highlight of channel touch,
'Fade' option allows for movement of fader anywhere on channel strip and much much more.
One issue yet to be fully resolved but workable for now......
I have found that although the new Mixing Station app allows for immediate re-connect if drop out occurs ( which previous versions did not), this causes the metering (which is really nice BTW) to stop working and the only work around is to disconnect and re-connect manually. I kept noticing the meters frozen (up to every 5 or 10 minutes) and couldn't work out why until I realized the app was disconnecting and reconnecting far more than I am used to with the ipad- so I turned my attention to the drop out issued instead of the app.
Today I re-assigned the static IP address to the tablet and VOILA ! No drop out issues (so far till I get to a venue of course but it has been running for over 2 hours with no drop out). BTW - The reconnect procedure only takes a few seconds so its not a huge problem unless it keeps happening of course.
I have sent David a message though so maybe he can look into the metering situation and have it re activate after auto re-connect which is what it looks like it needs to do. Every other function appears to start working again apart from this one.
It really is a fun but functional app and David should be commended for his work - I didn't hesitate to pay the huge $5.38 fee for the Pro version.
I highly recommend going the Android route for anyone with either a QU series mixer or a 'B' X series mixer.
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Today I re-assigned the static IP address to the tablet and VOILA ! No drop out issues (so far till I get to a venue of course but it has been running for over 2 hours with no drop out). BTW - The reconnect procedure only takes a few seconds so its not a huge problem unless it keeps happening of course.
Debbie, how many wifi networks has your tablet "remembered"? If it has connected to several networks in your vicinity, it may tend to switch over to the strongest one at any particular moment. For wifi mixer control, I like to have only one network configured and tell the tablet NOT to search for others.
Dave
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Debbie, how many wifi networks has your tablet "remembered"? If it has connected to several networks in your vicinity, it may tend to switch over to the strongest one at any particular moment. For wifi mixer control, I like to have only one network configured and tell the tablet NOT to search for others.
Dave
I considered that Dave but the fact that the tablet immediately reconnected with the same network indicated to me it wasn't really an issue BUT I could tell the tablet to ignore all the networks just in case????
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Ironically I cannot find the setting to ignore networks. Its so easy on my iPhone but on the Samsung tablet I just can't find it .... mmm
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I found a way to restrict networks that are in use at the time of activating the restriction. . That doesn't help me much as I won't be using them at a show anyway... this seems silly. Does anyone else use a Samsung tablet and might know the answer?
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I found a way to restrict networks that are in use at the time of activating the restriction. . That doesn't help me much as I won't be using them at a show anyway... this seems silly. Does anyone else use a Samsung tablet and might know the answer?
I think it's in the Android system settings for WiFi, something about "ask before connecting". Samsung also has "smart switch" that can automatically switch between various networks and telco data. That can be disabled and it's an app, IIRC, so it can probably be removed if necessary.
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I think it's in the Android system settings for WiFi, something about "ask before connecting". Samsung also has "smart switch" that can automatically switch between various networks and telco data. That can be disabled and it's an app, IIRC, so it can probably be removed if necessary.
Yeah - I really should have said Android- not Samsung (I'm such an apple person - LOL).... there is nothing I can find in settings other than what I have found and already mentioned. The Samsung app sounds interesting though - although according to a google search it appears it is preloaded into most Samsung devices- the VIEW is not one of them.
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I got a heads-up today from a forum member that Best Buy have the View on sale at $349.99. Amazon followed suit and did the same.... so I contacted Jet.com and they price matched for me!.......at $349.99 - I might just get another one!
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Congrats on the new "tablet", sounds like it's working well for you. So how many channels can you display without affecting usability? That's a subjective one I know, but I'd be interested to hear your take on it. I'm guessing you have it set up with a single stack of buttons on the right side with all that vertical real-estate to work with, freeing up room for another channel or two.
The cool thing is that it looks like the View supports USB OTG. As you probably know, this gives you the ability to hard wire a network connection to many desks. With the right USB OTG hub you could also connect a keyboard, mouse, external drive, etc., and still keep a charge going to the tablet, which is pretty awesome.
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Congrats on the new "tablet", sounds like it's working well for you. So how many channels can you display without affecting usability? That's a subjective one I know, but I'd be interested to hear your take on it. I'm guessing you have it set up with a single stack of buttons on the right side with all that vertical real-estate to work with, freeing up room for another channel or two.
The cool thing is that it looks like the View supports USB OTG. As you probably know, this gives you the ability to hard wire a network connection to many desks. With the right USB OTG hub you could also connect a keyboard, mouse, external drive, etc., and still keep a charge going to the tablet, which is pretty awesome.
It really is down to personal preference when it comes to how many channels can be displayed because I just did a mock up for your question and even with the buttons on the right, I have the ability to lay out 32 slats which can be channels, blanks, main etc. Even then the faders are the size of those I get on my iPad mini. They are very workable....
You lost me on your next point I'm afraid. I am unsure of just how flexible the View is regarding connections etc at this point.
One of my disappointments is that I cannot use a back up battery pack like I can with my iPad as the View uses a proprietary DC wall wart for charging. I always take a couple of packs with me and on long shows, they have proven to be a Godsend. Also on one or two occasions, I have forgotten to charge my iPad up to 100% but have been able to charge on the way to a show through USB which has done the trick.
The good news however is that the View battery lasts up to 8 hours ( and it does) so that helps but it would be nice to have some form of power back up ( My OCD nature). .... Still pleased with my purchase and Can't wait to use it at a show.
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It really is down to personal preference when it comes to how many channels can be displayed because I just did a mock up for your question and even with the buttons on the right, I have the ability to lay out 32 slats which can be channels, blanks, main etc. Even then the faders are the size of those I get on my iPad mini. They are very workable....
You lost me on your next point I'm afraid. I am unsure of just how flexible the View is regarding connections etc at this point.
One of my disappointments is that I cannot use a back up battery pack like I can with my iPad as the View uses a proprietary DC wall wart for charging. I always take a couple of packs with me and on long shows, they have proven to be a Godsend. Also on one or two occasions, I have forgotten to charge my iPad up to 100% but have been able to charge on the way to a show through USB which has done the trick.
The good news however is that the View battery lasts up to 8 hours ( and it does) so that helps but it would be nice to have some form of power back up ( My OCD nature). .... Still pleased with my purchase and Can't wait to use it at a show.
Sounds very cool.
Network switching - many of the newer WiFi Access Points have software functions to try to shift WiFi traffic from the 2.4ghz band to the 5ghz band - which MAY be part of the connection-reconnection and subsequent loss of metering you describe. Since the SSID for 2.4 and 5ghz are the same, they say it is seamless - but since two different radios are involved, all I can do is guess.
It is roughly a 5lb tablet. It will be interesting to hear from you how that weight over the course of a show is managed. At $350, I was inches from jumping. And still might.
Using the QU16 any more, or is it all Q-Pac? The apps are getting SO good... and between size and weight...
frank
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Sounds very cool.
Network switching - many of the newer WiFi Access Points have software functions to try to shift WiFi traffic from the 2.4ghz band to the 5ghz band - which MAY be part of the connection-reconnection and subsequent loss of metering you describe. Since the SSID for 2.4 and 5ghz are the same, they say it is seamless - but since two different radios are involved, all I can do is guess.
It is roughly a 5lb tablet. It will be interesting to hear from you how that weight over the course of a show is managed. At $350, I was inches from jumping. And still might.
Using the QU16 any more, or is it all Q-Pac? The apps are getting SO good... and between size and weight...
frank
I use the QU-PAC every show now..... too easy and space conserving. However, I bring my QU 16 in flight case with me every show for back up and leave it at stage side. However, I also always use it for rehearsal - just to stay on top of being able to get to settings and functions quickly and to avoid having to use the iPad. . I can then spend time copying any settings or scenes that I may have edited at shows from the QU PAC to the QU 16. That way if I did need to use the QU16 due to a problem with the QU PAC, I'd have everything set the same with the default being within the last couple of weeks and without having to waste any time downloading at the show.
I still sometimes have to think how to get to stuff on the QU PAC and referring to the QU16 helps me get there quickly due to it being basically the same mixer, just more sub menus to go through on the PAC.
I have been thinking about the size of the Samsung and I think I will be better off leaving the tablet at FOH just like I would a mixer and grab my iPad to move around with. I'll be keeping my iPad with me anyway as back-up so this should work.
I've also considered that on many occasions ( especially when Chris is playing) I have been alone mixing and hesitant to leave my iPad and walk away so I grab it and take it with me each time (which can be annoying). However, I think it would be a lot harder for someone to grab the Samsung without raising an eyebrow... who knows?... I am sure anything can happen in the world we live in. The Samsung has a good solid handle though !
I'm finding the connection to be more stable since I selected a static IP address. However, if I come out of the program to look at anything else on the iPad, it seems to disconnect. It connects right back up but that meter freezing thing then occurs. On the iPad if I come out of the program, I can go right back in to it without any issues. The iPad is definitely the more stable of the 2 when it comes to connectivity. Now I just have to see what happens at the shows.
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I had my iPad and the Mixing Station QU Pro on my 7" LG tablet. I do like the Mixing station, but the recent upgrades to the A&H make it very usable. Using both the same gig? Did not work well for me.
What I found was a fair amount of confusion - mentally switching back and forth between apps that look NOTHING alike, and very different means of navigating slowed me down horribly - even with the IOS app which I'm 10x more familiar, I was much slower. The slowed mental process was fairly comprehensive. I think that is also playing a part in spending less time with the mechanical faders - the switch back and forth is stressing this old brain! They may as well be separate mixers.
Now, I also mix 15 nights a month on the QSC Touchmix. That interface is no better or worse than either the A&H or Mixing Station app. Because I start out with it, I don't look for A&H QU functions. Similarly, on jobs where I use the IOS app for the QU, I don't look for QSC Touchmix functions. But the QU apps and or mechanical surface in close temporal proximity tie me in knots
It will be interesting to see how your brain will handle the back and forth on a live gig. Please share what you experience. Always curious.
frank
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I had my iPad and the Mixing Station QU Pro on my 7" LG tablet. I do like the Mixing station, but the recent upgrades to the A&H make it very usable. Using both the same gig? Did not work well for me.
What I found was a fair amount of confusion - mentally switching back and forth between apps that look NOTHING alike, and very different means of navigating slowed me down horribly - even with the IOS app which I'm 10x more familiar, I was much slower. The slowed mental process was fairly comprehensive. I think that is also playing a part in spending less time with the mechanical faders - the switch back and forth is stressing this old brain! They may as well be separate mixers.
Now, I also mix 15 nights a month on the QSC Touchmix. That interface is no better or worse than either the A&H or Mixing Station app. Because I start out with it, I don't look for A&H QU functions. Similarly, on jobs where I use the IOS app for the QU, I don't look for QSC Touchmix functions. But the QU apps and or mechanical surface in close temporal proximity tie me in knots
It will be interesting to see how your brain will handle the back and forth on a live gig. Please share what you experience. Always curious.
frank
I will definitely report back after the show...
I understand what you are saying about using the 2 devices. However, I'm pretty good at switching back and forth from one to the other (it's a multi-tasking thing -LOL) and I'll only utilize the iPad for the following reasons (unless I have too many connection issues with the Samsung - hope not) ...
1) At the beginning of the evening I'll use the iPad so I can be mobile enough to get everyone happy with mixes and move around for sound check levels etc ,
2) Then through the show I'll use the iPad for things like library selection for PEQ and FX etc...( don't usually use scene changes during a show)
I'll mainly use the Samsung for basic level control - so keeping the duties very separate should help to stop any confusion.
Once I am into the first couple of songs, I don't really have to worry too much about anything other than levels usually. I change and control a few FX along the way and of course I am running manual lights wirelessly through DMX and singing through a headset so I try to keep it simple..... we'll see...
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Does the Samsung have a performance meter of some sort to measure the CPU usage? I run AirFader app for my yamaha mixer and if I have too many channels up on an old laptop I have the CPU will max out and wifi will drop. ( The X41 is 14 or so years old, not an app problem )
Have you tried less channels being viewed at a time and see if you have less drop outs?
Douglas R. Allen
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I'm interested in using one of these but which consoles have Android apps?
Looks like X32 and M32 but not Midas Pro 2 or AH QL series.
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Does the Samsung have a performance meter of some sort to measure the CPU usage? I run AirFader app for my yamaha mixer and if I have too many channels up on an old laptop I have the CPU will max out and wifi will drop. ( The X41 is 14 or so years old, not an app problem )
Have you tried less channels being viewed at a time and see if you have less drop outs?
Douglas R. Allen
I have been defaulting to a custom layer I set up of 16-20 channels. First off I used a live recording to simulate a show but the last few times I tested with only one input (iPod) connected and it makes no difference to drop out rate - which is now very low BTW.
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I'm interested in using one of these but which consoles have Android apps?
Looks like X32 and M32 but not Midas Pro 2 or AH QL series.
Only QU and X have the Mixing Station app.
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So last night's show..... not so good.
I figured I might have a problem when I connected and saw probably 30 networks come up on the settings page. On other occasions when we played there I didn't even notice because the iPad is so stable, I had become complacent.
Anyway I used the iPad for set up and soundcheck (for mobility reasons) and had the Samsung up and running about 10 minutes before the first song ( I kept my iPad on and at the ready - luckily)......
6 songs in and having fought with the Samsung with probably at least 12 disconnects, trying different addresses whilst mixing, running lights and singing, I had had enough!!!.... Went back to the iPad and no issues - as usual.
Today I downloaded a few different apps all designed to get better and more stable network connection but nothing really worked till I downloaded Wifi Keeper. So far so good and the guys are turning up soon for rehearsal and I will be doing a 'dry run'. The Samsung will be competing against my 2 home networks access points, my neighbors 2 very strong access points, my iPad and 4 QU - YOU apps running - not a lot of traffic - but some. I'll see how it goes today....
I am determined to make this work..... the screen while it was connected last night was fun to use!!
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So last night's show..... not so good.
I figured I might have a problem when I connected and saw probably 30 networks come up on the settings page. On other occasions when we played there I didn't even notice because the iPad is so stable, I had become complacent.
Anyway I used the iPad for set up and soundcheck (for mobility reasons) and had the Samsung up and running about 10 minutes before the first song ( I kept my iPad on and at the ready - luckily)......
6 songs in and having fought with the Samsung with probably at least 12 disconnects, trying different addresses whilst mixing, running lights and singing, I had had enough!!!.... Went back to the iPad and no issues - as usual.
Today I downloaded a few different apps all designed to get better and more stable network connection but nothing really worked till I downloaded Wifi Keeper. So far so good and the guys are turning up soon for rehearsal and I will be doing a 'dry run'. The Samsung will be competing against my 2 home networks access points, my neighbors 2 very strong access points, my iPad and 4 QU - YOU apps running - not a lot of traffic - but some. I'll see how it goes today....
I am determined to make this work..... the screen while it was connected last night was fun to use!!
Bummer. Your Apple and the Samsung *should* support 5ghz connections. I know the iPad does.
Did you try forcing your network to the 5ghz band? Generally much more quiet up there, at a cost of slight reduction in range. I *think* in the Apple router you can name the 2.4ghz and the 5ghz networks differently. (i.e., "ZuniConnect24" and "Zuniconnect5ghz". If the 2.4ghz is running and you want to stay on 5ghz only, you can assign a WPA password to the 2.4ghz network and never connect to it - so your pad won't even try. I know around here I RARELY find another 5ghz network. YMMV.
frank
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Bummer. Your Apple and the Samsung *should* support 5ghz connections. I know the iPad does.
Did you try forcing your network to the 5ghz band? Generally much more quiet up there, at a cost of slight reduction in range. I *think* in the Apple router you can name the 2.4ghz and the 5ghz networks differently. (i.e., "ZuniConnect24" and "Zuniconnect5ghz". If the 2.4ghz is running and you want to stay on 5ghz only, you can assign a WPA password to the 2.4ghz network and never connect to it - so your pad won't even try. I know around here I RARELY find another 5ghz network. YMMV.
frank
The rehearsal showed 5-6 disconnects so still not good. I haven't done as you suggest Frank with the 5ghz band. Would I need to connect my Airport express to the Internet to make those changes? That is where I get a little confused I'm afraid. I just don't understand why my iPad is so very stable and the Samsung so NOT!... Sheeeesh....
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Would I need to connect my Airport express to the Internet to make those changes?
No, you would need to log into the router itself either from the iPad's browser or an attached laptop.
Some routers allow you to block access to the setup from the wireless side, so you may need to use a computer plugged in on the wired side to make the changes.
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There is a utility called Airport Utility for setting up Apple "routers"
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The rehearsal showed 5-6 disconnects so still not good. I haven't done as you suggest Frank with the 5ghz band. Would I need to connect my Airport express to the Internet to make those changes? That is where I get a little confused I'm afraid. I just don't understand why my iPad is so very stable and the Samsung so NOT!... Sheeeesh....
Annoying, at best. I have a couple 7" tablets that won't connect bluetooth to the car, and an iPad that won't stay connected bluetooth to my home sound system. Wireless. Love it and hate it. As for your Samsung loosing WiFi. What version of Andriod is loaded? Version 5 Lolipop had some issues, Version 6 Marshmallow seems to have sorted them out. If you need help with the Apple Airport, drop me a PM. I'll take a look at mine today. Scott and Keith are correct about not needing to connect to the internet.
Nothing popped up on the internet search regarding problems specific to the View, but I did find these...
Try a couple settings changes on the tablet...
- When you go into the WiFi settings, click the options button on the tab, click options and see if WiFi timeout is on...Just change it to "Never"
- in the Wifi settings under "advanced" I unchecked "always allow scanning"
May help. No guarantees...
frank
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Annoying, at best. I have a couple 7" tablets that won't connect bluetooth to the car, and an iPad that won't stay connected bluetooth to my home sound system. Wireless. Love it and hate it. As for your Samsung loosing WiFi. What version of Andriod is loaded? Version 5 Lolipop had some issues, Version 6 Marshmallow seems to have sorted them out. If you need help with the Apple Airport, drop me a PM. I'll take a look at mine today. Scott and Keith are correct about not needing to connect to the internet.
Nothing popped up on the internet search regarding problems specific to the View, but I did find these...
Try a couple settings changes on the tablet...
- When you go into the WiFi settings, click the options button on the tab, click options and see if WiFi timeout is on...Just change it to "Never"
- in the Wifi settings under "advanced" I unchecked "always allow scanning"
May help. No guarantees...
frank
The 'Always allow scanning' options are only - ' Scan always' or ' Scan only while wi fi is on'.
I dont see 'advanced' under wi fi settings.
I have noticed when I google solutions for this issue, other Samsung phones and tablets are mentioned that have different menus and setting options than the View. I'm going to play with it later today along with the router - get it switched to 5ghz and check it out...
Thanks everyone for your help......a positive is that when ever I have troubleshooting to do on anything that isn't a quick fix, I always end up learning something that I didn't know before so this is good learning tool for me.
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The 'Always allow scanning' options are only - ' Scan always' or ' Scan only while wi fi is on'.
I dont see 'advanced' under wi fi settings.
I have noticed when I google solutions for this issue, other Samsung phones and tablets are mentioned that have different menus and setting options than the View. I'm going to play with it later today along with the router - get it switched to 5ghz and check it out...
Thanks everyone for your help......a positive is that when ever I have troubleshooting to do on anything that isn't a quick fix, I always end up learning something that I didn't know before so this is good learning tool for me.
Arrgh. Android does have a larger installed base of devices than IOS, but there is a reason most "serious" apps are programmed for Apple - there is some form of consistency in the Apple iDevices versus the seemingly haphazard implementation of features/menus/versions/hardware that one has to deal with in programing for the Android world. The Libertarian in me likes the Android "freedom", but the worker bee in me prefers the consistency and stability of IOS.
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Scott and Keith are correct about not needing to connect to the internet.
The Airport Utility is a downloadable, stand alone bit of software for your device.
Once installed on laptop or iPad, you can access the router wirelessly or wired.
No internet access required.
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I have noticed when I google solutions for this issue, other Samsung phones and tablets are mentioned that have different menus and setting options than the View.
The menus change with the different flavors of Android OS. Unfortunately, in the Android world, updating the OS on most devices is not an option (they're stuck with what they were hatched with). There's one area in which I admit that Apple does things better.
Dave
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The menus change with the different flavors of Android OS. Unfortunately, in the Android world, updating the OS on most devices is not an option (they're stuck with what they were hatched with). There's one area in which I admit that Apple does things better.
Dave
Actually, they're unique based on service provider, and model. Verizon Galaxy does not look the same as one from AT&T. My Samsung tablet has different menus than my factory unlocked Samsung Galaxy with the same version of Android. My Samsung Galaxy will talk to my car, my Samsung tablet won't. I've had my phone upgraded but not by Samsung, but the service provider.
I read an article the other day that even Google is having a hard time getting the manufacturers and service providers to toe the latest Android line.
There's always Cyanogen.
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Well, one of the first things I did when I realized the 'staying connected' thing was proving to be a problem, was to turn off the bluetooth ( or so I thought. Frank mentioned it here but I didn't bother with it because I 'knew' it was already off..... However, about 90 minutes ago I went in to check just to make sure and it had been switched back on. I probably did that when going through the setting so many times to get this working..... got to stop assuming......so good suggestion Frank ! I switched it back off and it has been connected ever since - 90 minutes and counting.
I have another rehearsal this evening with everyone connecting to the Airport Express so I'll get another dry run. I hope this will be the one abut if not, I'll try the 5ghz suggestion.......
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Well, one of the first things I did when I realized the 'staying connected' thing was proving to be a problem, was to turn off the bluetooth ( or so I thought. Frank mentioned it here but I didn't bother with it because I 'knew' it was already off..... However, about 90 minutes ago I went in to check just to make sure and it had been switched back on. I probably did that when going through the setting so many times to get this working..... got to stop assuming......so good suggestion Frank ! I switched it back off and it has been connected ever since - 90 minutes and counting.
I have another rehearsal this evening with everyone connecting to the Airport Express so I'll get another dry run. I hope this will be the one abut if not, I'll try the 5ghz suggestion.......
Success one small step at a time. :)
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Actually, they're unique based on service provider, and model. Verizon Galaxy does not look the same as one from AT&T. My Samsung tablet has different menus than my factory unlocked Samsung Galaxy with the same version of Android. My Samsung Galaxy will talk to my car, my Samsung tablet won't. I've had my phone upgraded but not by Samsung, but the service provider.
I read an article the other day that even Google is having a hard time getting the manufacturers and service providers to toe the latest Android line.
There's always Cyanogen.
I got a small android tablet in a Verizon deal to lower my cell phone rates. Two months later, yesterday, I decided to try it out and load a couple of apps.
I was horrified by the amount of permissions granted to the apps and there is no user control over those permissions (Firefox can add/delete accounts, record audio/video, send email or messages, make phone calls - even with the screen dark). After an hour of Internet reading, I powered the device off and when I get home will put it in a shielded bag. I will never touch another android device. Eek!
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Quick update - over 6 hours - 4 devices on QU YOU, 3 iem transmitters, my home network and bridge, neighbors same and the Samsung is still connected........( shhhhhh -don't say anything yet.....)
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Quick update - over 6 hours - 4 devices on QU YOU, 3 iem transmitters, my home network and bridge, neighbors same and the Samsung is still connected........( shhhhhh -don't say anything yet.....)
ANYTHING!!
Anecdote: last week I had terrible time staying connected to the venue's password protected 2.4gHz access point. This is the SSID used by the artistic staff and touring business staff, so during showtime there's usually little traffic and I can update my Kindle (app) library, read the PSW forums or the local news without any problems.
While my Galaxy S5 said I was connected almost everything would time out. Tried my Windows 10 tablet, same thing. I think the AP was too busy deflecting 2000 promiscuous connection attempts (we're not a hook up bar, Mr. Device) to maintain statefull connections.
This is one reason I don't use iThingy or Droid devices for mission-critical control. I've had great luck with using iOS and Droid portable devices over the last couple of years (secondary control, additional display, sound check helper) but it only takes 1 failure to ruin a reputation. I'm not sufficiently convinced of the robustness of the RF/data link to rely on it as primary.
As for 5gHz... I noticed that Sound Image disables the 2.4 radio in the access points they provide for Lake processors.
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As for 5gHz... I noticed that Sound Image disables the 2.4 radio in the access points they provide for Lake processors.
Amen to that !
The inability to turn off a 2.4 gHz radio disqualifies a unit for me.
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So after 6- 1/2 hours I got my first disconnect last night. If I have to deal with that at a show - I'm in good shape. However, of course there's nothing like a few live shows to really test it out where seemingly the whole world of smart devices and networks have only one goal - to knock me off my connection - LOL !!.....
2 shows this weekend - both outside if weather permits.
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I left the Samsung connected with an iPod playing on continuous all day today.... got a few drop outs - not many but more than last night ironically. However, I was on DHCP so that might have made a difference if a different address was selected .... Nothing else was on the network at the time so I figured DHCP would be OK.
I was reading on the A&H forum about someone getting drop out on his iPad (which of course is NOT my problem tablet). Someone suggested setting the QU to a static address and keeping the tablet on DHCP. Would that be something I could try perhaps? Does that make some sense to those who know more about these things???...I still have the 5ghz router setting to try yet and getting much fewer drop outs than before so still patiently perfecting things..
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I left the Samsung connected with an iPod playing on continuous all day today.... got a few drop outs - not many but more than last night ironically. However, I was on DHCP so that might have made a difference if a different address was selected .... Nothing else was on the network at the time so I figured DHCP would be OK.
I was reading on the A&H forum about someone getting drop out on his iPad (which of course is NOT my problem tablet). Someone suggested setting the QU to a static address and keeping the tablet on DHCP. Would that be something I could try perhaps? Does that make some sense to those who know more about these things???...I still have the 5ghz router setting to try yet and getting much fewer drop outs than before so still patiently perfecting things..
5 gHz, 5 gHz, 5 gHz, ---- NO 2.4gHz. The cell phones will kill you (and all the other consumer junk found in the area).
Set the mixer ip static. Why not. Just make sure it is out of the DHCP range.
For the tablets, it doesn't matter where the address comes from once you have it. DHCP is fine.
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5 gHz, 5 gHz, 5 gHz, ---- NO 2.4gHz. The cell phones will kill you (and all the other consumer junk found in the area).
Set the mixer ip static. Why not. Just make sure it is out of the DHCP range.
For the tablets, it doesn't matter where the address comes from once you have it. DHCP is fine.
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Just separated the 2.4 from the 5ghz on the AE and set up a new network name. I've kept it hidden so that at shows, the guys using QU-YOU will connect to the 2.4ghz network as usual and I'll use the dedicated 5ghz.
Well, it disconnected less than 5 minutes in but I reconnected and it is rolling right now. I'll leave it on today again. I haven't set the QU to a static IP address yet - I was hoping this would do the trick.
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Just separated the 2.4 from the 5ghz on the AE and set up a new network name. I've kept it hidden so that at shows, the guys using QU-YOU will connect to the 2.4ghz network as usual and I'll use the dedicated 5ghz.
Well, it disconnected less than 5 minutes in but I reconnected and it is rolling right now. I'll leave it on today again. I haven't set the QU to a static IP address yet - I was hoping this would do the trick.
It would be interesting to look in /var/log/messages and see if there is any indication why the connection is dropping.
There are numerous ping test programs on android. I like Ping and DNS from Ulf Dittmer it would also be interesting to see if the Android can ping the mixer when the app can't communicate. You want to use the IPV4 ping option not IPV6
There really is no reason for these connections to drop and to find out if the wifi link is dropping or if it is an application issue would be most helpful.
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It would be interesting to look in /var/log/messages and see if there is any indication why the connection is dropping.
There are numerous ping test programs on android. I like Ping and DNS from Ulf Dittmer it would also be interesting to see if the Android can ping the mixer when the app can't communicate. You want to use the IPV4 ping option not IPV6
There really is no reason for these connections to drop and to find out if the wifi link is dropping or if it is an application issue would be most helpful.
Unsure how to accomplish this Scott. I have a speed test on my iMac that tests download, upload and ping - do you mean something like that?
Anyway - as an update - staying connected to 5ghz has made zero difference. I tried using static address on the QU only and , I couldn't get connection at all so I went back to DHCP........I'm at a loss. I'm just hoping I've done enough to keep drop out to a minimum.
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I know this is a long shot but some people have reported turning the blue tooth off helps
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what android version is the tablet running?
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I know this is a long shot but some people have reported turning the blue tooth off helps
Thank you...
Reply #36... already off.
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what android version is the tablet running?
v 5.1.1
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Unsure how to accomplish this Scott. I have a speed test on my iMac that tests download, upload and ping - do you mean something like that?
Anyway - as an update - staying connected to 5ghz has made zero difference. I tried using static address on the QU only and , I couldn't get connection at all so I went back to DHCP........I'm at a loss. I'm just hoping I've done enough to keep drop out to a minimum.
How did you set up the static ip. There is no reason why it would not work when DHCP does.
There are 3 values to set.
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How did you set up the static ip. There is no reason why it would not work when DHCP does.
There are 3 values to set.
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That is where I must be doing something wrong - remember I only just really started messing around with IP addresses...so pardon my ignorance regarding this but.....
I set up the IP address the same way I did for the tablet - keeping to the group address as much as I could and only changing the last batch of numbers - the DHCP had the last set of numbers at 60. I changed to static and chose 60 and couldn't connect. I then went through as many as I could to test my theory but couldn't connect. As soon as I hit DHCP, it connected immediately. Am I missing a piece of the puzzle here?
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IP address now on DCHP - 192.168.1.50
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IP address now on DCHP - 192.168.1.50
Log in to your Airport and click in whatever box or tab there is for DHCP. You should find a DHCP "range" setting. Pick a final octet address that is NOT within that range but is less than 254. Use that address for your mixer.
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Log in to your Airport and click in whatever box or tab there is for DHCP. You should find a DHCP "range" setting. Pick a final octet address that is NOT within that range but is less than 254. Use that address for your mixer.
Also, avoid the address of the LAN port.
The mask (in your case) needs to be 255.255.255.0
And the (default)gateway is the routers LAN port address (which in your case will be 192.168.1.something
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Log in to your Airport and click in whatever box or tab there is for DHCP. You should find a DHCP "range" setting. Pick a final octet address that is NOT within that range but is less than 254. Use that address for your mixer.
I'll have to get it out again and check - didn't notice that this morning...
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I'll have to get it out again and check - didn't notice that this morning...
Open Airport Utility and go to the Network tab. Change router mode to DHCP Only which brings up DHCP Range as an option. Set the range you need.
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Just tried a number of times to do as you suggest but I'm just not getting it. The tablet just keeps searching for the console. It connects to the router right away.
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Open Airport Utility and go to the Network tab. Change router mode to DHCP Only which brings up DHCP Range as an option. Set the range you need.
Mac - Why are you handing out public IP's that belong to an ISP?
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Unsure how to accomplish this Scott. I have a speed test on my iMac that tests download, upload and ping - do you mean something like that?
Anyway - as an update - staying connected to 5ghz has made zero difference. I tried using static address on the QU only and , I couldn't get connection at all so I went back to DHCP........I'm at a loss. I'm just hoping I've done enough to keep drop out to a minimum.
I am going to follow up at the end of the post too to stay on topic.
The program I mentioned is an App. Just go to the Play Store and download it, choose ping, put in the IP address you want to check to see if it is alive, make sure the little click box is set to v4 and not v6, click go and it will tell you if that host is alive and even tell you the round trip time of the packet. Like a SONAR ping off a submarine, does that make sense?
It is a tool to make sure basic network connectivity exists between two hosts.
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Just tried a number of times to do as you suggest but I'm just not getting it. The tablet just keeps searching for the console. It connects to the router right away.
Debbie let's start from the top. Please supply the IP address and subnet mask of the following interfaces:
1 - On the mixer
2 - The wireless port of the Android tablet
3 - The LAN port of the airport
We can take it from there once we have that data. Honestly, we just need to get this to click for you, it's really easy and I can feel your pain from 1000 miles away.
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Apple devices are notoriously sticky to access points. While most other devices (Android OS, Windows OS) are programmed to connect to the strongest wifi connection. Either setup could be a blessing or a curse, depending on your setup.
At my venue we have hundreds of APs. The iPad will connect to an AP and as I walk around and get further from that AP the iPad will refuse to connect to another, closer, AP. There is just enough signal from the original AP to stay connected, but not enough to transmit usable data. So I get poor performance. On the flip side, my Samsung phone will jump around at the strongest available AP and I'm good to go. So my Samsung is better.
In another scenario, like yours Debbie, you may want a device to stay connected to a particular AP, NO MATTER WHAT! That is when Apple's design is better, it will stay connected to that specific AP. As I walk around and get further from the AP my Samsung phone will scan, see a stronger signal, disconnect from that AP, and try to connect to the stronger AP. So in the second scenario the iPad would win.
There are apps that will help with forcing an android to stay connected to a specific wireless network, which I think you said you are now using. I'm just trying to help explain the differences in the devices and why you may be having connection issues on your Samsung.
Others have already provided solid advice on helping reduce your problems like going static IP on the console and use 5gHz.
To add 1 last thing, some devices have a shorter range in the 5gHz band. So if your console is farther away from the stage in some venues, you may still encounter dropouts when your further away. Although, it is still far less crowded and should provide a more stable connection.
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Debbie let's start from the top. Please supply the IP address and subnet mask of the following interfaces:
1 - On the mixer
2 - The wireless port of the Android tablet
3 - The LAN port of the airport
We can take it from there once we have that data. Honestly, we just need to get this to click for you, it's really easy and I can feel your pain from 1000 miles away.
Hi Scott.....thank you so much for empathizing with me....I'm not driven completely mad juts yet - LOL...(getting close)...
Anyway, I have downloaded the Ping app - just not sure how to use it yet and I have some numbers for you. I hope I was looking in the right places.....
QU IP - 192.168.1.0
QU SN- 255.255.255.0
Samsung IP - 192.168.1.128
Samsung SN - cannot find!!
A.Express IP - 169.254.148.145
A. Express SN - 255.255.255.0.0
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What results do you need from the Ping test Scott? .... It looks OK to me but Im not exactly sure what I'm looking at on the results page other than 1. something and 2. something ms on 3 tests.
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Apple devices are notoriously sticky to access points. While most other devices (Android OS, Windows OS) are programmed to connect to the strongest wifi connection. Either setup could be a blessing or a curse, depending on your setup.
At my venue we have hundreds of APs. The iPad will connect to an AP and as I walk around and get further from that AP the iPad will refuse to connect to another, closer, AP. There is just enough signal from the original AP to stay connected, but not enough to transmit usable data. So I get poor performance. On the flip side, my Samsung phone will jump around at the strongest available AP and I'm good to go. So my Samsung is better.
In another scenario, like yours Debbie, you may want a device to stay connected to a particular AP, NO MATTER WHAT! That is when Apple's design is better, it will stay connected to that specific AP. As I walk around and get further from the AP my Samsung phone will scan, see a stronger signal, disconnect from that AP, and try to connect to the stronger AP. So in the second scenario the iPad would win.
There are apps that will help with forcing an android to stay connected to a specific wireless network, which I think you said you are now using. I'm just trying to help explain the differences in the devices and why you may be having connection issues on your Samsung.
Others have already provided solid advice on helping reduce your problems like going static IP on the console and use 5gHz.
To add 1 last thing, some devices have a shorter range in the 5gHz band. So if your console is farther away from the stage in some venues, you may still encounter dropouts when your further away. Although, it is still far less crowded and should provide a more stable connection.
Makes sense Clayton - thank you- and explains a lot regarding why the 2 tablets behave so differently. I don't think I'll have any issues with distance from the router so using 5ghz is probably good thing for me anyway really. Ironically right now I have the tablet within 2 feet of the router just for testing purposes.
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Thanks Scott, Mac, Rob and Tim for all your suggestions. It's good to know I have folks looking out for me as I know of no-one else who has any knowledge of this kind of thing especially related to our world.
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Hi Scott.....thank you so much for empathizing with me....I'm not driven completely mad juts yet - LOL...(getting close)...
Anyway, I have downloaded the Ping app - just not sure how to use it yet and I have some numbers for you. I hope I was looking in the right places.....
QU IP - 192.168.1.0
QU SN- 255.255.255.0
Samsung IP - 192.168.1.128
Samsung SN - cannot find!!
A.Express IP - 169.254.148.145
A. Express SN - 255.255.255.0.0
Address zero (QU IP) is not permitted. It must be from 1-254 and not in the DHCP range.
The address on the Samsung looks normal.
I don't know how to see the mask on Android. Scott likely does.
The Apple AP address you show must be the WAN port and not connected to anything (normal). We need the LAN port address. Should be 192.168.1.something
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Address zero (QU IP) is not permitted. It must be from 1-254 and not in the DHCP range.
The address on the Samsung looks normal.
I don't know how to see the mask on Android. Scott likely does.
The Apple AP address you show must be the WAN port and not connected to anything (normal). We need the LAN port address. Should be 192.168.1.something
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That is the address that the QU is showing and is currently communicating with the samsung on. Unsure where else to look on that.
The router - well there are so many numbers on each page and I am so lost as to which one is which.
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Hi Scott.....thank you so much for empathizing with me....I'm not driven completely mad juts yet - LOL...(getting close)...
Anyway, I have downloaded the Ping app - just not sure how to use it yet and I have some numbers for you. I hope I was looking in the right places.....
QU IP - 192.168.1.0
QU SN- 255.255.255.0
Samsung IP - 192.168.1.128
Samsung SN - cannot find!!
A.Express IP - 169.254.148.145
A. Express SN - 255.255.255.0.0
You must update the QU, that's not a valid IP, it's the network ID and the root of all of your issues.
Valid IP's with a 255.255.255.0 subnet mask are betweek 192.168.1.1 and 192.168.1.254
In all networks the bottom address is reserved for network ID and the top address for broadcast messages. The take away is you can't use them.
Also that's not the LAN port on the Apple, that's the WAN port. We need to check the LAN interface please.
I can't seem to find a way to get the subnet mask on the Android either without using command prompt.
Back to the Play Store. Download ifconfig from YunaSoft. Seems to be the lightest and safe on permissions. Run it and look for wlan0 in the list.
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You must update the QU, that's not a valid IP, it's the network ID and the root of all of your issues.
Valid IP's with a 255.255.255.0 subnet mask are betweek 192.168.1.1 and 192.168.1.254
In all networks the bottom address is reserved for network ID and the top address for broadcast messages. The take away is you can't use them.
Then I don't know what to do about that... I have been using the iPad with the QU for 2 years that way and the Samsung connects for a time so.... lost there.
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Also that's not the LAN port on the Apple, that's the WAN port. We need to check the LAN interface please.
I can't seem to find a way to get the subnet mask on the Android either without using command prompt.
Back to the Play Store. Download ifconfig from YunaSoft. Seems to be the lightest and safe on permissions. Run it and look for wlan0 in the list.
I connected to the LAN port as I always do and these were the numbers that cam up on Airport Utility. What must I do to access the correct addresses?
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I have noticed that if I have the Samsung rolling along nicely and then connect to my iPad, the Samsung disconnects. The iPad connects to dual and the Samsung to 5ghz.
EDIT - not every time.
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One thing just occurred to me: I have been using a Linksys 5 port switch to be able to get fast and easy connection to the Airport Express for both my sound and lights. It is in my rack and connected to the Airport Express LAN port at all times. It has been rock solid when using iPads for sound and lights all this time but I thought I'd mention it.
Note- I have not had any lights connected to the switch for purposes of testing at home BUT I have been using the switch. At the show, I used it for both sound and lights as I normally would.
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I have noticed that if I have the Samsung rolling along nicely and then connect to my iPad, the Samsung disconnects. The iPad connects to dual and the Samsung to 5ghz.
EDIT - not every time.
Correct because you don't have a valid IP in your mixer.
The lights is yet another issue. Are the lights statically or dynamically assigned IP addresses? You may even be running two conflicting DHCP services.
What are the IP addresses of all the devices connected to the switch?
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Correct because you don't have a valid IP in your mixer.
The lights is yet another issue. Are the lights statically or dynamically assigned IP addresses? You may even be running two conflicting DHCP services.
What are the IP addresses of all the devices connected to the switch?
But Scott, how I did I run the iPad and lights perfectly well through the router for the last 2-3 years and still can if the IP address is not valid? This is what I don't understand and why changing things around now makes little sense to me. I'll get the info to you tomorrow if I get the time.....
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Luck, I am dead serious. The lights must not be on 192.168.1.0/24 network or somehow you didn't overlap IP's.
This is why you are dropping the connection, the network address is a mathematical construct of the subnet mask logically and'ed with all 1's (FF.FF.FF.FF) or (255.255.255.255) so you are using 24 bits of the subnet mask (255.255.255.0) which leaves 0-255 (2^8) or 256 numeric positions.
The IP protocol reserves two addresses in each network for system use, the lowest order is called the network address (in your network the 0 address) and the highest order (255 address) for the broadcast, the means to address all hosts on the network segment at once.
If you use theses addresses for hosts on a small network you get weird behavior.
I am not sure this explanation helps you understand it or not.
Please trust I am trying to help you get this all worked out.
I have a gig tomorrow and a wedding Sat. so I will be posting early in the morning after the gigs. I am taking off Sun-Tuesday but I am sure I will have a chance to jump online.
Have a great Labor Day if I don't catch up with you until next week.
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Luck, I am dead serious. The lights must not be on 192.168.1.0/24 network or somehow you didn't overlap IP's.
This is why you are dropping the connection, the network address is a mathematical construct of the subnet mask logically and'ed with all 1's (FF.FF.FF.FF) or (255.255.255.255) so you are using 24 bits of the subnet mask (255.255.255.0) which leaves 0-255 (2^8) or 256 numeric positions.
The IP protocol reserves two addresses in each network for system use, the lowest order is called the network address (in your network the 0 address) and the highest order (255 address) for the broadcast, the means to address all hosts on the network segment at once.
If you use theses addresses for hosts on a small network you get weird behavior.
I am not sure this explanation helps you understand it or not.
Please trust I am trying to help you get this all worked out.
I have a gig tomorrow and a wedding Sat. so I will be posting early in the morning after the gigs. I am taking off Sun-Tuesday but I am sure I will have a chance to jump online.
Have a great Labor Day if I don't catch up with you until next week.
I trust you entirely Scott and am in no way doubting your sincerity - I appreciate all your help....
As I am so out of my depth when it comes to networks, I struggle to understand these things and when everything has worked flawlessly for so long, with different pieces of equipment, it makes it all even more difficult for me to understand.
When I first got the QU16, I used a Cisco router and it was basically just 'plug and play'. Same thing when I replaced the router with the Apple AE - 'plug and play'. Then when I wanted to start using wireless lights using an Enttec node, I called Enttec as the instructions were not very clear and I could not get connection, and the tech guided me through set up of the node.
Then I started using the QU-PAC last year and again 'plug and play'. So I have never had to mess with IP addresses or anything.
I noticed yesterday on the router when I was checking things out that on one page it looks like I have the choice to set the address starting with one of three sequences : 10 ( which is what it is set at), 169 (I think) or 192. Is that what I need to change? I'll look again either today or over the weekend.
At least I am not stuck because I can use my trusty iPad this weekend.....
Have great labor day Scott and again - thank you for all your help.
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I trust you entirely Scott and am in no way doubting your sincerity - I appreciate all your help....
As I am so out of my depth when it comes to networks, I struggle to understand these things and when everything has worked flawlessly for so long, with different pieces of equipment, it makes it all even more difficult for me to understand.
When I first got the QU16, I used a Cisco router and it was basically just 'plug and play'. Same thing when I replaced the router with the Apple AE - 'plug and play'. Then when I wanted to start using wireless lights using an Enttec node, I called Enttec as the instructions were not very clear and I could not get connection, and the tech guided me through set up of the node.
Then I started using the QU-PAC last year and again 'plug and play'. So I have never had to mess with IP addresses or anything.
I noticed yesterday on the router when I was checking things out that on one page it looks like I have the choice to set the address starting with one of three sequences : 10 ( which is what it is set at), 169 (I think) or 192. Is that what I need to change? I'll look again either today or over the weekend.
At least I am not stuck because I can use my trusty iPad this weekend.....
Have great labor day Scott and again - thank you for all your help.
I trust you entirely Scott and am in no way doubting your sincerity - I appreciate all your help....
As I am so out of my depth when it comes to networks, I struggle to understand these things and when everything has worked flawlessly for so long, with different pieces of equipment, it makes it all even more difficult for me to understand.
When I first got the QU16, I used a Cisco router and it was basically just 'plug and play'. Same thing when I replaced the router with the Apple AE - 'plug and play'. Then when I wanted to start using wireless lights using an Enttec node, I called Enttec as the instructions were not very clear and I could not get connection, and the tech guided me through set up of the node.
Then I started using the QU-PAC last year and again 'plug and play'. So I have never had to mess with IP addresses or anything.
I noticed yesterday on the router when I was checking things out that on one page it looks like I have the choice to set the address starting with one of three sequences : 10 ( which is what it is set at), 169 (I think) or 192. Is that what I need to change? I'll look again either today or over the weekend.
At least I am not stuck because I can use my trusty iPad this weekend.....
Have great labor day Scott and again - thank you for all your help.
I trust you entirely Scott and am in no way doubting your sincerity - I appreciate all your help....
As I am so out of my depth when it comes to networks, I struggle to understand these things and when everything has worked flawlessly for so long, with different pieces of equipment, it makes it all even more difficult for me to understand.
When I first got the QU16, I used a Cisco router and it was basically just 'plug and play'. Same thing when I replaced the router with the Apple AE - 'plug and play'. Then when I wanted to start using wireless lights using an Enttec node, I called Enttec as the instructions were not very clear and I could not get connection, and the tech guided me through set up of the node.
Then I started using the QU-PAC last year and again 'plug and play'. So I have never had to mess with IP addresses or anything.
I noticed yesterday on the router when I was checking things out that on one page it looks like I have the choice to set the address starting with one of three sequences : 10 ( which is what it is set at), 169 (I think) or 192. Is that what I need to change? I'll look again either today or over the weekend.
At least I am not stuck because I can use my trusty iPad this weekend.....
Have great labor day Scott and again - thank you for all your help.
When you say the router that is very confusing to me. You mean the Airport? It has two interfaces, WAN and LAN and you can set every part of the IP address, all 4 octets (an octet is a number between 0 and 255, decimal representation of an octal number, hence octet).
The DHCP server is where you set the scope, or range of IP's to be handed out.
My biggest concern getting the console off of the .0 address. You can change the IP in the console.
Here is the manual page from the QU manual on setting IP. At some point you must have entered the 192.168.1.0 address yourself.
Our goal is to change the IP addresses of each device, get the normalized and matching the same network.
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When you say the router that is very confusing to me. You mean the Airport?
Yes - the airport express.
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At some point you must have entered the 192.168.1.0 address yourself.
Our goal is to change the IP addresses of each device, get the normalized and matching the same network.
I have never changed the IP addresses in either the QU16 or the QU PAC. Until now I didn't even know how to and when I found the settings page a few days ago, they were both on DHCP from new - and still are. I purchased them both brand new.
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I would be fine with changing addresses to anything you might suggest Scott as long as I can find the right places in each device to do so. I know where to change addresses in the Samsung and in the QU 16 and QU PAC (now) but the Airport Express still confuses me as there are different pages with completely different number sequences.
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I thought I heard Debby say she had a switch in the rack and not another router.
Scott, when she first got the AE, she tried to use bridge mode so she had 2 ports to use. After much back and forth here in the forum, she reset it to a normal config with one Ian port and could remotely mount it for good visibility and a switch in the rack to connect the rest.
In the past (a few weeks ago), she had the QU get addresses via DHCP and obviously, her 2 iPads also got DHCP addresses. Hence, reliable operation.
Including the Android has upset things. Continuing to use 2.4 gHz has also added problems.
So, back to the problem...
Debby needs to choose an address for the QU that is valid, not the same as any other (such as the router LAN port) and not in the DHCP range.
I don't know what DHCP range the AE has by default. Knowing that, we can suggest addresses for the router and QU.
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I thought I heard Debby say she had a switch in the rack and not another router.
Scott, when she first got the AE, she tried to use bridge mode so she had 2 ports to use. After much back and forth here in the forum, she reset it to a normal config with one Ian port and could remotely mount it for good visibility and a switch in the rack to connect the rest.
In the past (a few weeks ago), she had the QU get addresses via DHCP and obviously, her 2 iPads also got DHCP addresses. Hence, reliable operation.
Including the Android has upset things. Continuing to use 2.4 gHz has also added problems.
So, back to the problem...
Debby needs to choose an address for the QU that is valid, not the same as any other (such as the router LAN port) and not in the DHCP range.
I don't know what DHCP range the AE has by default. Knowing that, we can suggest addresses for the router and QU.
Sent from my iPad using Tapatalk HD
History!
I know we have the networking examples in the Console Connectivity forum, but perhaps we need Remedial TCP/IP, too.
Don't feel bad, Debbie. I had to teach myself TCP/IP networking after already have a minuscule (therefore dangerous) amount of knowledge. Most of the 'for dummies' type of books were below my existing base. I ended up with Peter Norton's "Complete Guide to Networking" (or something like that). It was more than I needed to digest - I still haven't finished it - but it had everything I needed to learn. It's a dated text now and there are probably far better books and online resources (cue Rob, Scott, Bob or half the forum IT-is-my-day-job guys) these days.
I can't help with step by step because I don't use an Airport device, but the rules of the TCP/IP protocols are device agnostic.
I'm guessing that the Airport utility has a basic "configuration" page, probably another page for DHCP. If you can get screen captures (or use a phone camera to take the pics) of those pages and post them (or send them to Rob or Scott privately) some additional guidance is forthcoming.
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History!
I know we have the networking examples in the Console Connectivity forum, but perhaps we need Remedial TCP/IP, too.
Don't feel bad, Debbie. I had to teach myself TCP/IP networking after already have a minuscule (therefore dangerous) amount of knowledge. Most of the 'for dummies' type of books were below my existing base. I ended up with Peter Norton's "Complete Guide to Networking" (or something like that). It was more than I needed to digest - I still haven't finished it - but it had everything I needed to learn. It's a dated text now and there are probably far better books and online resources (cue Rob, Scott, Bob or half the forum IT-is-my-day-job guys) these days.
I can't help with step by step because I don't use an Airport device, but the rules of the TCP/IP protocols are device agnostic.
I'm guessing that the Airport utility has a basic "configuration" page, probably another page for DHCP. If you can get screen captures (or use a phone camera to take the pics) of those pages and post them (or send them to Rob or Scott privately) some additional guidance is forthcoming.
With so many Apple versions I think what we need to do is get Debbie to take some screen shots. We can get her far enough along that one of the devices will run Teamviewer and finish the job for her. Then we can document and use the case as a teaching moment.
Since the router is configured for DHCP on the WAN if she connects it to her home network she should get Internet. That would be enough for Teamviewer. Alternatively she could connect a laptop to the wired production network with the Ethernet port turned off and connect wireless to the Internet and same scenario I could turn the gateway off on the laptop port, enable the interface and have a foot to fix things in the production network.
Either way we will get you going.
Oh, does anyone know if the QU uses some sort of layer 2 discovery and it is not totally dependent on the IP address for operation? That would explain a lot.
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So.... As Rob said ( what a memory )I use the AE connected to the Linksys (Cisco) switch because I couldn't work out how to use it as a bridge - although I probably could now- LOL.
It is a very good idea to get some screen shots up on the forum of the AE, QU and Samsung- that way you will be able to see everything I can..
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So.... As Rob said ( what a memory )I use the AE connected to the Linksys (Cisco) switch because I couldn't work out how to use it as a bridge - although I probably could now- LOL.
It is a very good idea to get some screen shots up on the forum of the AE, QU and Samsung- that way you will be able to see everything I can..
You can even take pictures of the LCD's with your phone. As long as we can read it.
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You can even take pictures of the LCD's with your phone. As long as we can read it.
Yep - will do. We are packed for this weekend's shows so I'll not get a chance now till monday but I will take pictures of EVERYTHING I can. Hopefully I'll learn a bit more along the way which can only be beneficial to me.
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Yep - will do. We are packed for this weekend's shows so I'll not get a chance now till monday but I will take pictures of EVERYTHING I can. Hopefully I'll learn a bit more along the way which can only be beneficial to me.
When this comes together the 'ah-ha!' moment will be strong. The light bulb over your head will shine brightly... and all the stuff we've been talking about will be come clearer to you. The bonus is, it will all work. :)
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When this comes together the 'ah-ha!' moment will be strong. The light bulb over your head will shine brightly... and all the stuff we've been talking about will be come clearer to you. The bonus is, it will all work. :)
I agree... I am sure that will be the case tim.
I never mind exposing my weaknesses on here because not only are you guys so giving when it comes to sharing your knowledge and experience, the thread also remains as a reference to helping others in the future.
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Weird - but although last night I used my iPad as usual and it was rock solid all night long... today I had 2 firsts happen at the outdoor show. Not only did I get dropout a couple of times (which has happened once or twice), but I had total disconnection and had to reboot the router twice too. That has NEVER happened before.
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Weird - but although last night I used my iPad as usual and it was rock solid all night long... today I had 2 firsts happen at the outdoor show. Not only did I get dropout a couple of times (which has happened once or twice), but I had total disconnection and had to reboot the router twice too. That has NEVER happened before.
Let's get it fixed before next weekend
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You can also just make it a step easier and use Team-viewer to remotely login to help her out..
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OK... I have most of today where I can work on this. I'm setting everything up right now.
At this point I have not tried the Samsung at a show since the first show (with the QU PAC) where I had nothing but drop out.
However, since then:
I set up a 5ghz network on the Airport Express and only use it with the Samsung as the iPad for FOH and for QU YOU works great with the 2.4/5ghz.
I tested out the Samsung last night with the QU16 for rehearsal and it stayed working for 6 hours straight.
It might just be a fluke but I had 2 shows this weekend and the first one using the iPad I had zero issues. The second one I had the router freeze on me and had to reboot it twice - never happened before.
I'll post shots of everything I can think of but let me know if you need anything specific that I leave out....
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OK... I have most of today where I can work on this. I'm setting everything up right now.
At this point I have not tried the Samsung at a show since the first show (with the QU PAC) where I had nothing but drop out.
However, since then:
I set up a 5ghz network on the Airport Express and only use it with the Samsung as the iPad for FOH and for QU YOU works great with the 2.4/5ghz.
I tested out the Samsung last night with the QU16 for rehearsal and it stayed working for 6 hours straight.
It might just be a fluke but I had 2 shows this weekend and the first one using the iPad I had zero issues. The second one I had the router freeze on me and had to reboot it twice - never happened before.
I'll post shots of everything I can think of but let me know if you need anything specific that I leave out....
So, to be clear, you do not use 2.4gHz at all anymore?
Sent from my iPad using Tapatalk HD
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So, to be clear, you do not use 2.4gHz at all anymore?
Sent from my iPad using Tapatalk HD
I have continued to use the iPads on the network I have always used which I believe should still be dual - I never had issues with it for almost 3 years doing things this way so I log into the same network I have always used so 'if it ain't broke- don't fix it'.
I set up the '5ghz only' network on the AE after you and others suggested it when the Samsung wouldn't stay connected. Last night the Samsung was on 5ghz and the iPads were all on the dual network.
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Here are some shots of the Airport Express and the QU16 network screen.
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I uploaded them the right way round but the images appear to have rotated .....
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I uploaded them the right way round but the images appear to have rotated .....
That doesn't matter. the viewer rotates it.
The whole concept of "it ain't broke don't fix it" is why we are here. You can't use both networks and the concept of segregating traffic is flawed. 5Ghz is less populated and works better than 2.4. 2.4 support is provided for devices that don't support 5Ghz.
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That doesn't matter. the viewer rotates it.
The whole concept of "it ain't broke don't fix it" is why we are here. You can't use both networks and the concept of segregating traffic is flawed. 5Ghz is less populated and works better than 2.4. 2.4 support is provided for devices that don't support 5Ghz.
My understanding is that I am not using 2 separate network necessarily but that I am limiting the Samsung to the 5ghz network - the iPads can still use either as they always have. I have always had the router set to auto for both networks. If I connect to the 5ghz network with the iPad, I don't notice any difference as it works perfectly well on either.
If I hadn't chosen to start using the Samsung, I probably could have continued on as I have done for the past 3 years without any issues using the dual networks - hence my comment "If it aint broke....."
Getting the Samsung to stay connected has become the problem so moving it to 5ghz was one of the first things I did on advice from here.
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My understanding is that I am not using 2 separate network necessarily but that I am limiting the Samsung to the 5ghz network - the iPads can still use either as they always have. I have always had the router set to auto for both networks. If I connect to the 5ghz network with the iPad, I don't notice any difference as it works perfectly well on either.
If I hadn't chosen to start using the Samsung, I probably could have continued on as I have done for the past 3 years without any issues using the dual networks - hence my comment "If it aint broke....."
Getting the Samsung to stay connected has become the problem so moving it to 5ghz was one of the first things I did on advice from here.
Understand all that. IIRC you have had RF problems at gigs.
This isn't a debate. The 2.4 Ghz network is crowded.
Don't forget we need the lighting stuff settings first.
The interesting thing was you posted a PIC of the console the other day and it had a .0 address. Was it connected to the network when you took that?
To be clear the goals are as follows:
1 - Reduce DHCP scope
2 - Change address Schema off default
3 - Set console to fixed IP
4 - Turn off SSID broadcast
5 - Set lighting devices static
6 - Possibly set Vue and iPad static
I want to make sure all of the assistants are on same page.
Also if anyone knows, does the QU protocol use layer 2 and the IP address is just administrative? It sure sounds from what everyone says the user doesn't have to know the IP of the console it has it's own beacon protocol?
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Understand all that. IIRC you have had RF problems at gigs.
This isn't a debate. The 2.4 Ghz network is crowded.
Don't forget we need the lighting stuff settings first.
The interesting thing was you posted a PIC of the console the other day and it had a .0 address. Was it connected to the network when you took that?
To be clear the goals are as follows:
1 - Reduce DHCP scope
2 - Change address Schema off default
3 - Set console to fixed IP
4 - Turn off SSID broadcast
5 - Set lighting devices static
6 - Possibly set Vue and iPad static
I want to make sure all of the assistants are on same page.
Also if anyone knows, does the QU protocol use layer 2 and the IP address is just administrative? It sure sounds from what everyone says the user doesn't have to know the IP of the console it has it's own beacon protocol?
Scott - your comment about a debate tells me you have read me all wrong. I have never assumed to know very much about this stuff and that is why have am asking for help. All I have done is tell you what I understand to be the case - whether that is correct or totally incorrect - it is MY understanding all the same. I appreciate any and all help I can get and only want to learn.
I have never had Rf issues at gigs using the iPad. I have had the odd rare drop-out like everyone else which have been few and far between so of no concern to me. I have had squirly things occur with my lights but again - so rarely that it is of no concern to me and mainly due to DMX issues - not wi fi. My network and wifi connections for both sound and lights (using iPads) have always been very good till I added the Samsung to the mix.
My photo of the console was taken whilst the Airport Utility software was connected to the AE so the console was not. Let me know what I need to have connected and I'll take photos at that point. I'll disconnect Airport Utility and reconnect the console to take a photo....
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I just connected the router to the console and connected the iPad too just to make sure everything is working and the IP address on the console hasn't changed - still 192.......1.60
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The lighting set - up is going to be a bit harder for me to check on addresses. When I purchased the Enttec node, I had the local tech talk me through it ( again due to my lack of network knowledge) and I'm not even sure where the software was installed for it as we have had computer changes since then. I'll have to look into that. However, if I can just get the Samsung to stay connected and stable with the AE, and my iPad working alongside everything - I'll be a happy camper.
I'm not too worried about the lights as I can use a different router for them if I have to.
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I realize everyone's time is very valuable so is there a convenient time this week when someone could help me to get this IP address situation corrected? .. ...
I'm turning everything off for today but I can set up everything again tomorrow or friday. I have a show this weekend and it would be nice to be able to get everything working together before then.....
I'd appreciate any help from someone network savvy who has a window of time available for me.
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Understand all that. IIRC you have had RF problems at gigs.
This isn't a debate. The 2.4 Ghz network is crowded.
Don't forget we need the lighting stuff settings first.
The interesting thing was you posted a PIC of the console the other day and it had a .0 address. Was it connected to the network when you took that?
To be clear the goals are as follows:
1 - Reduce DHCP scope
2 - Change address Schema off default
3 - Set console to fixed IP
4 - Turn off SSID broadcast
5 - Set lighting devices static
6 - Possibly set Vue and iPad static
I want to make sure all of the assistants are on same page.
Also if anyone knows, does the QU protocol use layer 2 and the IP address is just administrative? It sure sounds from what everyone says the user doesn't have to know the IP of the console it has it's own beacon protocol?
And
7 - stop using 2.4gHz
You may be having problems there but have not noticed. You should have no dropouts whatsoever. I have seen your rig in action and there is no reason things should not be rock solid all the time. 2.4gHz is a ticking time bomb and it is going to go off at the worse time.
Scott, I would bet on the QU using layer 2. On the GLD I don't ever enter the ip on the iPad app like I have to for the LS9.
Debbie, you say the router had address ...60 today but somehow ...0 the other day. You must have it set for DHCP, right?
Sent from my iPad using Tapatalk HD
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So, what I read from the pics is
DHCP range is 2-200
Router LAN address is 192.168.1.254
By the way Debbie, on the iPad, you can see your current network settings easily in
Settings. Select WIFI. On the right side you will see your network name with a check mark. Select the little I with a circle around it. That will show you what network settings you got from your routers DHCP server.
There are four sets of numbers. They are of interest to us.
Sent from my iPad using Tapatalk HD
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And
7 - stop using 2.4gHz
You may be having problems there but have not noticed. You should have no dropouts whatsoever. I have seen your rig in action and there is no reason things should not be rock solid all the time. 2.4gHz is a ticking time bomb and it is going to go off at the worse time.
Scott, I would bet on the QU using layer 2. On the GLD I don't ever enter the ip on the iPad app like I have to for the LS9.
Debbie, you say the router had address ...60 today but somehow ...0 the other day. You must have it set for DHCP, right?
Sent from my iPad using Tapatalk HD
I have reverted back to DHCP every time because I couldn't get things to work any other way so yes- each time I have noted the address it was DHCP issued presumably - not my choice.
Now I have my 5ghz dedicated network I can use it all the time so that is one step closer ....
I was just looking in Airport Utility and I cannot find a dhcp range anywhere other than the 'network' page which shows 169. 254.148.2 - 200. I cannot find an address that says LAN as opposed to WAN.
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So, what I read from the pics is
DHCP range is 2-200
Router LAN address is 192.168.1.254
By the way Debbie, on the iPad, you can see your current network settings easily in
Settings. Select WIFI. On the right side you will see your network name with a check mark. Select the little I with a circle around it. That will show you what network settings you got from your routers DHCP server.
There are four sets of numbers. They are of interest to us.
Sent from my iPad using Tapatalk HD
iPad is connected and controlling console and the setting for the 5ghz network (which it is currently set to) shows :
IP Address 10.0.1.3, subnet mask 255.255.255.0, router 10.0.1.1 and DNS 10.0.1.1
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iPad is connected and controlling console and the setting for the 5ghz network (which it is currently set to) shows :
IP Address 10.0.1.3, subnet mask 255.255.255.0, router 10.0.1.1 and DNS 10.0.1.1
You are making progress but this is not the way to do it. Because of terminology we are getting hung up. The AP calls the LAN "network" if you look at your photo named img_2360 - I can't fully describe in context because your picture does not show the tab however this is the configuration for the LAN DHCP range.
While you have make a step forward we still have much to do. What I don't want to do is support you in this iterative make a change and then post about it.
Since Rob and I have stepped up to the plate, we now have agreed on the 7 goals we are trying to accomplish, you as our "customer" need to approve that and accept it as your goal, at least of this phase.
Once we get past that administrative hurdle we need the rest of the data requested (full screen captures, including and sub screens, and the lighting gear that are sitting in the same CD).
After all the data has been posted myself or Rob will give you exact settings for every field on every page and the order they need to be changed. We will choose a time when one of us is available to support you and have a method of reverting to the previous config.
Thanks
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I came across an IPV6 setting on the AE that wasn't checked for 'link local only'. From what I read, it seems this might be good to keep checked as it won't be necessary to use the base station as a router for the internet - just my network. It is Apple's equivalent of IPV6 off so I checked it this time.
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You guys bare great and I am only too happy to have you both or either of you help me with this....I don't know how to get the information you ask for for the lights right now though . I would have to contact Enttec and and I won't get an answer before the weekend when I need the tablet working. I won't be using the lights this weekend so can I get a a call into Enttec to help me get the info to you guys for the lights next week? Would that work?
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I came across an IPV6 setting on the AE that wasn't checked for 'link local only'. From what I read, it seems this might be good to keep checked as it won't be necessary to use the base station as a router for the internet - just my network. It is Apple's equivalent of IPV6 off so I checked it this time.
You don't want any IPV6 enabled.
Send me the model number of th e Enttec I will look in the book.
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You don't want any IPV6 enabled.
Send me the model number of th e Enttec I will look in the book.
Good so IPV6 is off -check
Enttec ODE :
https://www.enttec.com/?main_menu=Products&pn=70305&show=description
Also uploaded Samsung Lan settings and QU-PAC network page.
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Good so IPV6 is off -check
Enttec ODE :
https://www.enttec.com/?main_menu=Products&pn=70305&show=description (https://www.enttec.com/?main_menu=Products&pn=70305&show=description)
Also uploaded Samsung Lan settings and QU-PAC network page.
The Samsung has to have a network settings page.
You must have two DHCP servers running on your network. Do you see in the picture how the QU-Pac has a 192.168.1.0/24 address? Do you have this plugged into your home LAN too by any chance.
Scratching head and getting frustrated enough to just hop on a plane and fix this. At least I would get a good meal and some friendly conversation at the same time. There are 5 flights Monday night and Tuesday early morning I could do standby on.
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The Samsung has to have a network settings page.
You must have two DHCP servers running on your network. Do you see in the picture how the QU-Pac has a 192.168.1.0/24 address? Do you have this plugged into your home LAN too by any chance.
Scratching head and getting frustrated enough to just hop on a plane and fix this. At least I would get a good meal and some friendly conversation at the same time. There are 5 flights Monday night and Tuesday early morning I could do standby on.
I'm sorry Scott...... I thought this would be easier too. Not sure how to help you help me really...
The 2nd image is all that shows on the Samsung when I go to settings> wifi>network name > image.
I have never used the AE on my home network - I purchased it for use with my QU mixers only. I don't see the 192.168.1.0/24 you refer to in the image I just uploaded.
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I'm sorry Scott...... I thought this would be easier too. Not sure how to help you help me really...
The 2nd image is all that shows on the Samsung when I go to settings> wifi>network name > image.
I have never used the AE on my home network - I purchased it for use with my QU mixers only. I don't see the 192.168.1.0/24 you refer to in the image I just uploaded.
IMG_2635 shows the QU_PAC "road candy" with an IP address of 192.168.1.0 and a unit name of the default Qu-Pac
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Also just to clarify and not confuse, today earlier I uploaded the screen from the QU16 AND later it was the screen from the QU PAC. It states the model on the screen but I just wanted to clarify.
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IMG_2635 shows the QU_PAC "road candy" with an IP address of 192.168.1.0 and a unit name of the default Qu-Pac
Right - that is the first image I uploaded and shows the QU PAC connected to the AE.
The second one is the Samsung network page.
edit .I see the 192.168.1.0 but not 192.168.1.0/24
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I looked in the Enttec ODE manual online and found this :
"Please note, ODE only supports static IP address (DHCP is not supported) and comes with factory set IP address set to 10.a.b.c (where a,b,c relates to the Serial number of the ODE) This IP address is also printed on the box (top label).
If NMU or any App has trouble finding ODE on your network , please connect the ODE direct to your computer with your computer's IP address set to 10.0.0.1 and Net- mask set to 255.0.0.0
Use NMU to change ODE IP address, modes (input or output), protocol support (Art-Net or ESP) and the universe the ODE sends or receives data on. "
Does this give us what we need if I get the serial number of the unit? If so, I'll take it out of the rack - its installed right now but I can remove it tomorrow.
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To Scott
Somehow the 5gHz network must be a 10.... Network and has a DHCP server too.
So Scott, it would seem that when she has the QU-Pac set DHCP, the Samsung gets routed to it but it cannot when it has the invalid address 192.168.1.0
If the AE is at least set up mostly normal, she can plug the wan port on to her home net and it should route to the Internet to enable teamviewer to her MacBook which can be connected to her sound system LAN. Right? My concern is that the AE might only permit configuration via the LAN and not the wan?
Sent from my iPad using Tapatalk HD
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I looked in the Enttec ODE manual online and found this :
"Please note, ODE only supports static IP address (DHCP is not supported) and comes with factory set IP address set to 10.a.b.c (where a,b,c relates to the Serial number of the ODE) This IP address is also printed on the box (top label).
If NMU or any App has trouble finding ODE on your network , please connect the ODE direct to your computer with your computer's IP address set to 10.0.0.1 and Net- mask set to 255.0.0.0
Use NMU to change ODE IP address, modes (input or output), protocol support (Art-Net or ESP) and the universe the ODE sends or receives data on. "
Does this give us what we need if I get the serial number of the unit? If so, I'll take it out of the rack - its installed right now but I can remove it tomorrow.
That helps. I don't know if you need to remove it from the rack yet.
Did you write down any of the instructions they gave you to set it up or is it left at the factory address?
Hmm, time for me to draw the net I think ...
Sent from my iPad using Tapatalk HD
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That helps. I don't know if you need to remove it from the rack yet.
Did you write down any of the instructions they gave you to set it up or is it left at the factory address?
Hmm, time for me to draw the net I think ...
Sent from my iPad using Tapatalk HD
I don't believe I wrote anything down Rob - it seems so long go now. It was even before I got the Airport Express. I used to use it with an old 2.4ghz Linksys router and then with a 5ghz Cisco router. It did not work out of the box and that is why I called Enttec so they could walk me through configuring it. I'll look into downloading the software again and connect it up if you need me to.
nite nite
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I have been following along with this because the basics of this kind of networking interests me. But I would suggest (if one of you has unlimited calling in the USA) that it would be much quicker if Debbie gets everything setup as she is instructed to and has another computer to communicate pictures back and forth and you arrange a time to talk on the phone and walk thru the process. So you can PM each other for the initial details like phone numbers. But please post the results here when you are done.
I have done that to help people with figuring some theater sound things out. I would offer to help you over the phone with this if I had any idea what to do for you, but I don’t so good luck getting this all sorted out.
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Does this give us what we need if I get the serial number of the unit? If so, I'll take it out of the rack - its installed right now but I can remove it tomorrow.
It's working now isn't it? Can't you just get the IP from whatever application you are using to control it?
Tomorrow is tough for me I have band practice at 7PM than I have to go to the club and swap a bad light fixture.
Friday I have youth band rehearsal at the church but no gig so will be home around 11PM and up to about 4am or so as on Sat. I have to load in at 4pm and sound check for a 7pm gig on Sat.
If the weather is decent on Sunday in the afternoon I am going to put the e-track in the van then I will be available Sunday evening until about 11pm
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It's working now isn't it? Can't you just get the IP from whatever application you are using to control it?
Tomorrow is tough for me I have band practice at 7PM than I have to go to the club and swap a bad light fixture.
Friday I have youth band rehearsal at the church but no gig so will be home around 11PM and up to about 4am or so as on Sat. I have to load in at 4pm and sound check for a 7pm gig on Sat.
If the weather is decent on Sunday in the afternoon I am going to put the e-track in the van then I will be available Sunday evening until about 11pm
The lights are working fine. The app isn't very helpful - Can't find IP address of ODE anywhere. Status simply shows Art-net enabled, Subnet -0 and node is in broadcast mode. I'll need to get the serial # for the ODE.
Have great weekend Scott.
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The lights are working fine. The app isn't very helpful - Can't find IP address of ODE anywhere. Status simply shows Art-net enabled, Subnet -0 and node is in broadcast mode. I'll need to get the serial # for the ODE.
Have great weekend Scott.
You don't need to do any of that.
1 - You need to tell me the name of the app so I can look it up
2 - The app has to have a place to enter the IP of the Enttec
3 - What do you need serial number for, worst case is to use NMU for the Enttec on either a Mac or a PC and download the current configuration. This software is available for download on the Enttec site.
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You don't need to do any of that.
1 - You need to tell me the name of the app so I can look it up
2 - The app has to have a place to enter the IP of the Enttec
3 - What do you need serial number for, worst case is to use NMU for the Enttec on either a Mac or a PC and download the current configuration. This software is available for download on the Enttec site.
App is Luminair for iPad.
Cannot find anywhere on app to enter Enttec IP address - I've checked the manual for Luminair and it doesn't appear to be covered in there.
Serial # - I found the manual to the Enttec late last night ( as in my previous post) and it states that the IP address is pre set at factory based on specific prefix and serial #. I figured if I got the serial #, it would help.
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App is Luminair for iPad.
Cannot find anywhere on app to enter Enttec IP address - I've checked the manual for Luminair and it doesn't appear to be covered in there.
Serial # - I found the manual to the Enttec late last night ( as in my previous post) and it states that the IP address is pre set at factory based on specific prefix and serial #. I figured if I got the serial #, it would help.
You are using Ethernet on the Enttec? Correct?
It looks like that uses some type of Broadcast protocol. Maybe somebody that knows that controller can chime in.
Didn't we add external power to the iPad's USB awhile ago to get you an Ethernet port?
If so that port is going to have a different IP than the wifi network.
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You are using Ethernet on the Enttec? Correct?
It looks like that uses some type of Broadcast protocol. Maybe somebody that knows that controller can chime in.
Didn't we add external power to the iPad's USB awhile ago to get you an Ethernet port?
If so that port is going to have a different IP than the wifi network.
Yes- ethernet on the Enttec.
Not sure what you mean by external power for iPad USB. I've never used it with ethernet. I did try one of those camera adaptors to try to get physical connection but it didn't work.
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Ironically - this morning I connected up my old Cisco E2500 router that I take as my back-up but have never used since I started using the AE. It has stayed connected for 6 hours.
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I think my fear of making changes to my router and saving them in case I couldn’t revert back and not having the knowledge behind my decision had been preventing me from actually getting my problem fixed. My thinking has been that if all else failed, the mixers (QU-16 and QU-PAD) had worked with my iPad perfectly well for 2-3 years with the settings they were on and so I was hesitant to get in too deep and screw things up. The AE was still set the way it had been out of the box ( other than naming the device, making the network invisible and clicking a few boxes according to the install instructions) and this gave me a comfort level somehow.
I also think I didn't communicate well when trying to get the information I was being asked for simply because I was unsure of where it was, and what I was looking at.
However, this morning I was feeling brave and I decided to just 'go for it'.
Over the past couple of weeks messing with this stuff on and off, I had noticed the AE gives me 3 IP address ranges to choose from and it was set to 10.0.0.1 range as it had been from the get-go.
A couple of times during my troubleshooting I had changed this to the 192.168.1...... range and expected the tablet to see the router but I didn't realize I had to hit ‘update’ and allow the router to go offline to save the changes - so although I made the change to the IP address range, without the update I could never get it to work. Also I suppose I was hesitant to hit ‘update' (too permanent) unless I could see things working - again due to my lack of knowledge).
Looks like I was on the right track but worried about making a change that would sabotage what was already successfully working.
Also, I was confused because I couldn't find separate LAN and WAN settings that had been mentioned and figured this was my problem - perhaps I was trying to change the WAN port setting- not the LAN?
Well, I came across Bob Leonard's sticky on network settings this weekend (thanks to Dick Rees suggestion to me) and with the help of the diagram Bob posted, I went ahead and changed my settings to those he suggested. I changed my router to 192.168.1. range and hit ‘update' (which made me nervous but I figured I was getting nowhere with everything else I had tried) and then I set my mixer to static suffix 3. I kept the mobile devices all on DHCP.
I was immediately able to connect up the Samsung tablet, IPad (QU-PAD for FOH), IPad (QU-YOU for mixes) and IPad (for Luminair / lighting) and it has all been working since 9.00 this morning.
By Jove I think I might have done it…..
Bob - you rock!
Still a bit scared to speak too soon because my lack of networking knowledge prevents me from feeling 100% sure about what I have done here but so far so good.
So I would like to thank all those who tried to help to me - I really appreciate your time...notably Scott, Rob, Frank and Tim and everyone who participated in my headache of a thread here. Sorry I didn’t ‘get it'
I would be happy to purchase a bottle of Tylenol for those affected and I also apologize for any loss of hair that I may be responsible for.
Everything is still connected and working 100% as I type - so fingers crossed….
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Everything is still running well. I updated the QU addresses to suffixes outside of DHCP range just to be safe (if I have a grasp on this - applying what I learned here and other reading) and everything is still connecting and running fine.
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Everything is still running well. I updated the QU addresses to suffixes outside of DHCP range just to be safe (if I have a grasp on this - applying what I learned here and other reading) and everything is still connecting and running fine.
Great news Debby.
Two other things I think you should do
1) reduce the size of the DHCP pool. I mean, really, are you going to let 100 devices connect at one over wifi?
2) change the 3rd octet (in your case, the 1 in 192.168.1.x) to something other than that a couple of million other people are using. For example, I use 42 since that is the answer 😀
Sent from my iPad using Tapatalk HD
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Great news Debby.
Two other things I think you should do
1) reduce the size of the DHCP pool. I mean, really, are you going to let 100 devices connect at one over wifi?
2) change the 3rd octet (in your case, the 1 in 192.168.1.x) to something other than that a couple of million other people are using. For example, I use 42 since that is the answer 😀
Good points Rob. Now I am not afraid (LOL), I'll do both of these today. I am feeling very relieved about the whole thing.
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Good points Rob. Now I am not afraid (LOL), I'll do both of these today. I am feeling very relieved about the whole thing.
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Just changed the third octet successfully but the AE didn't like me trying to reduce the DHCP range down - told me it was invalid and tried to give me a lecture about DHCP - LOL.....
Changed in both QU16 and QU-PAC...checked everything again and still no issues.
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Great news Debby.
Two other things I think you should do
1) reduce the size of the DHCP pool. I mean, really, are you going to let 100 devices connect at one over wifi?
2) change the 3rd octet (in your case, the 1 in 192.168.1.x) to something other than that a couple of million other people are using. For example, I use 42 since that is the answer 😀
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Rob - does it matter that the gateway third octet is still 1?
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Rob - does it matter that the gateway third octet is still 1?
Yes and no....It is more important to understand what a gateway does.
So the answer is yes, the gateway has to be in the same network as the hosts (a host is any device connected to the network) because the job of a gateway is to tell hosts on the network how to get to other networks.
In any small network your gateway is your router (remember the AE is a router and an access point in one box). The other networks are the "Internet" which is nothing more than a collection of networks with bazillions of gateways that know how to talk to find each other.
You may need to connect your production network to the Internet for remote access or software updates so setting the gateway properly should be done. The gateway is your router.
In one of your pictures you show the Airport utility the Internet is your WAN and what the call network is the LAN.
Local Area Network
Wide Area Network
Again, for all intents and purposes your WAN is the Internet
So just for clarity please list the QU, QU Pac, Airport and DHCP ranges for a sanity check
Also, I didn't see where you switched over to 5Ghz.
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Yes and no....It is more important to understand what a gateway does.
So the answer is yes, the gateway has to be in the same network as the hosts (a host is any device connected to the network) because the job of a gateway is to tell hosts on the network how to get to other networks.
In any small network your gateway is your router (remember the AE is a router and an access point in one box). The other networks are the "Internet" which is nothing more than a collection of networks with bazillions of gateways that know how to talk to find each other.
You may need to connect your production network to the Internet for remote access or software updates so setting the gateway properly should be done. The gateway is your router.
In one of your pictures you show the Airport utility the Internet is your WAN and what the call network is the LAN.
Local Area Network
Wide Area Network
Again, for all intents and purposes your WAN is the Internet
So just for clarity please list the QU, QU Pac, Airport and DHCP ranges for a sanity check
Also, I didn't see where you switched over to 5Ghz.
Switching to 5ghz was one of the first things I did when Rob suggested it when I first started the thread. So I haven't used anything else since.
The tablets are still connected with the third octet change but the gateway has not been moved from .1
DHCP range on AE is 192.168.1.2 - 200 (192.168.42.2-200 at the moment). According to the A&H website, the QU mixers use 192.168.1. 100 -200.
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Switching to 5ghz was one of the first things I did when Rob suggested it when I first started the thread. So I haven't used anything else since.
The tablets are still connected with the third octet change but the gateway has not been moved from .1
DHCP range on AE is 192.168.1.2 - 200 (192.168.42.2-200 at the moment). According to the A&H website, the QU mixers use 192.168.1. 100 -200.
I can't imagine why A&H would recommend anything.
Rob mentioned changing the third Octet. 192.168.1 is the most popular default network, change the third number 192.168.45 for example. Must match on all devices.
Also if you are using 2-200 as your DHCP all of your static devices must be greater than or equal to 201 as the last octet. IE: 192.168.45.202
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I can't imagine why A&H would recommend anything.
Rob mentioned changing the third Octet. 192.168.1 is the most popular default network, change the third number 192.168.45 for example. Must match on all devices.
Also if you are using 2-200 as your DHCP all of your static devices must be greater than or equal to 201 as the last octet. IE: 192.168.45.202
That is how I set things up this morning other than the third octet change which I made this afternoon. The unchanged Gateway setting appears to have no affect - probably because it only makes a difference when the internet is required. I found a thread on the A&H website forum mentioning this too.
http://community.allen-heath.com/forums/topic/qu-pad-please-wait
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That is how I set things up this morning other than the third octet change which I made this afternoon. The unchanged Gateway setting appears to have no affect - probably because it only makes a difference when the internet is required. I found a thread on the A&H website forum mentioning this too.
http://community.allen-heath.com/forums/topic/qu-pad-please-wait
The gateway address (LAN port address) is related (usually) to the addresses that the DHCP server (in the same box) is giving out.
It is important, even if it doesn't seem so, to get everything in your local network to be in the same network.
Sent from my iPad using Tapatalk HD
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The gateway address (LAN port address) is related (usually) to the addresses that the DHCP server (in the same box) is giving out.
It is important, even if it doesn't seem so, to get everything in your local network to be in the same network.
Sent from my iPad using Tapatalk HD
So I should go into the QU16 and QU PAC and change that third octet to the same number I have on the fixed IP addresses Rob?
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What if your network has no gateway and will never have/need one. In this case is it best practice to use 0.0.0.0? Or at this point does it really matter?
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What if your network has no gateway and will never have/need one. In this case is it best practice to use 0.0.0.0? Or at this point does it really matter?
Sent from my iPhone using Tapatalk
Use it for what and where?
If you have a router, the gateway address is the address of the LAN port on the router box. If the box supports DHCP and/or WIFI, then you do have a gateway. Might be a gateway to nowhere but...
Why cut corners when it costs little time and no money to do it right.
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Use it for what and where?
If you have a router, the gateway address is the address of the LAN port on the router box. If the box supports DHCP and/or WIFI, then you do have a gateway. Might be a gateway to nowhere but...
Why cut corners when it costs little time and no money to do it right.
Sent from my iPad using Tapatalk HD
The main reason is some device may have an IP stack that is freaked out by a gateway not in the LAN and do something unexpected. At least with a gateway to nowhere the data will be forwarded to the router that will just drop it because the WAN interface is not connected.
To really get it you have to think in terms of connected networks. Especially if you have two interfaces (like a laptop with a wifi and wired connection). No matter how many connected networks you have you can only have one gateway of last resort, the default gateway.
IP works like this when the stack gets data:
1 - Do I have an interface with a connection to that network ? If so send it out that connection
2 - Do I have a route to that network (sometimes called a static route, any route that is less than the "0" network 0.0.0.0/0.0.0.0"
3 - Send it out to the default gateway
If you have a firewall on the host/device it's rules are processed before any of these things happen
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Use it for what and where?
If you have a router, the gateway address is the address of the LAN port on the router box. If the box supports DHCP and/or WIFI, then you do have a gateway. Might be a gateway to nowhere but...
Why cut corners when it costs little time and no money to do it right.
Sent from my iPad using Tapatalk HD
"Use it" to type a value into the required location, for a static IP settings. My question was pertaining to a completely switched network, no router, no DHCP server, just switches. It's not cutting corners to not include equipment that will never be needed.
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So I should go into the QU16 and QU PAC and change that third octet to the same number I have on the fixed IP addresses Rob?
I take it the answer is yes... so I changed the gateway addresses on both QU mixers. Everything is still jiving!!....
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I take it the answer is yes... so I changed the gateway addresses on both QU mixers. Everything is still jiving!!....
It's all about the Java Jive.
https://www.youtube.com/watch?v=wlXbkvunLYk
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One more thing - I have both the 2.4ghz ( which I am no longer using) and the 5ghz set to auto channel which is the AE default. Should I choose a specific channel (36, 40, 44, 48, 149, 153,157 or 161) instead and if so would one be better than another?... I'm really trying to fine tune this now as you can probably tell!
Also Rob.. I did reduce down the DHCP range from 200 to 100.
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One more thing - I have both the 2.4ghz ( which I am no longer using) and the 5ghz set to auto channel which is the AE default. Should I choose a specific channel (36, 40, 44, 48, 149, 153,157 or 161) instead and if so would one be better than another?... I'm really trying to fine tune this now as you can probably tell!
Also Rob.. I did reduce down the DHCP range from 200 to 100.
You can use the algorithm built into the AE, it is a best effort kind of like auto EQ.
Nothing beats scanning the venue with a wifi sniffer then selecting the quieted channel.
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I don't remember if one can turn off the 2.5gHz radio on the AE. The only time I have used an Apple wifi device is the one built in to the time capsule at the in laws house.
If you can turn it off, then no one can attempt to connect to it.
Anyone know?
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I don't remember if one can turn off the 2.5gHz radio on the AE. The only time I have used an Apple wifi device is the one built in to the time capsule at the in laws house.
If you can turn it off, then no one can attempt to connect to it.
Anyone know?
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I do have both 2.4 and 5.0 hidden which will help a bit - don't think I can turn 2.4 off though - I haven't come across where I could do that.
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If AE= Airpot Extreme then yes you can turn it off in the airport utility app.
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WooHoo!Congrats to Debbie, Rob and Scott. Bravery, persistence and a couple saints. (and to Bob for the sticky in the forum that triggered the light) Sometimes it all needs to rattle around in there for a while, and then... Bingo!
Job well done! Damn, I just love a story with a happy ending!
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I wasn't going to let this go on Debbie. I really would have flown down if it would have helped. It would have been fun.
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I wasn't going to let this go on Debbie. I really would have flown down if it would have helped. It would have been fun.
You made that offer, and I got the feeling you were halfway to the airport at the time. And THAT is precisely so cool about this. Lots of selfless folks willing to help. Again, Kudos.
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I wasn't going to let this go on Debbie. I really would have flown down if it would have helped. It would have been fun.
It would have been fun Scott but I couldn't let you go to so much trouble for me - I had to get this taken care of without putting folks out too much. Anyway.... you are coming to visit at some point - right?
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If AE= Airpot Extreme then yes you can turn it off in the airport utility app.
If anyone knows how to do this- I'd love to know. I have visited every forum I can think of including Apple and the general consensus is 2.4ghz CANNOT be turned off without turning off 5.00 also - network is simultaneous. It is either all or nothing.
The closest solution to this is to do exactly what I've already done and to create a separate 5ghz wireless network with a different name in Utility and only sign in to that network. Apparently the 2.4ghz still broadcasts though and cannot be switched off. Until 2013, this could be accomplished but the selectable radio function was removed from the products.
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As I just switched over to 5ghz only, those of you mixing remotely - what kind of distances are you getting from the stage without drop out problems?
I have always used the auto switch feature 2.4/5.00ghz so my distance from the stage has always been quite good. I rarely need to be too far away but it would be nice to know what kind of distances folks are getting using 5ghz.
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As I just switched over to 5ghz only, those of you mixing remotely - what kind of distances are you getting from the stage without drop out problems?
I have always used the auto switch feature 2.4/5.00ghz so my distance from the stage has always been quite good. I rarely need to be too far away but it would be nice to know what kind of distances folks are getting using 5ghz.
You need line of site, period. If you can't see it you can't trust it. Get it up on a lighting stand or something.
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As I just switched over to 5ghz only, those of you mixing remotely - what kind of distances are you getting from the stage without drop out problems?
I have always used the auto switch feature 2.4/5.00ghz so my distance from the stage has always been quite good. I rarely need to be too far away but it would be nice to know what kind of distances folks are getting using 5ghz.
Hi Debbie,
When we first started using our 5Ghz Ubiquiti Bullet AP we tested it at a local fair we play every year. At the time we were using a 1st generation iPad. We were at least 100 yards away (maybe a bit more) and had no dropouts or lag. We were pretty much line of sight to the stage, with a chain-link fence around the racetrack between us and the stage.
Best regards,
Bob
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If anyone knows how to do this- I'd love to know. I have visited every forum I can think of including Apple and the general consensus is 2.4ghz CANNOT be turned off without turning off 5.00 also - network is simultaneous. It is either all or nothing.
The closest solution to this is to do exactly what I've already done and to create a separate 5ghz wireless network with a different name in Utility and only sign in to that network. Apparently the 2.4ghz still broadcasts though and cannot be switched off. Until 2013, this could be accomplished but the selectable radio function was removed from the products.
Sorry Debbie I remembered completely wrong. It had been a while since I set mine up and thought I had found a way to turn it off. Just rechecked it and I was wrong. Sorry to get your hopes up.
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It would have been fun Scott but I couldn't let you go to so much trouble for me - I had to get this taken care of without putting folks out too much. Anyway.... you are coming to visit at some point - right?
Oh yes, and wife too. But when it gets cold here. We will pick a weekend after the holidays. I can't believe we are already planning around them. 76 days until they start.
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Hi Debbie,
When we first started using our 5Ghz Ubiquiti Bullet AP we tested it at a local fair we play every year. At the time we were using a 1st generation iPad. We were at least 100 yards away (maybe a bit more) and had no dropouts or lag. We were pretty much line of sight to the stage, with a chain-link fence around the racetrack between us and the stage.
Best regards,
Bob
With Airport Express and an iPad Gen 3, I get roughly 125 yards outdoors clear line of sight before dropouts. That's with the Airport Express co-located with the QU16 - maybe 3-4 ft above ground.
frank
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Sorry Debbie I remembered completely wrong. It had been a while since I set mine up and thought I had found a way to turn it off. Just rechecked it and I was wrong. Sorry to get your hopes up.
No worries Derrick - It would have been nice to have that function - oh well.
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Oh yes, and wife too. But when it gets cold here. We will pick a weekend after the holidays. I can't believe we are already planning around them. 76 days until they start.
Of course - just let me know and we'll be ready and waiting!!
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With Airport Express and an iPad Gen 3, I get roughly 125 yards outdoors clear line of sight before dropouts. That's with the Airport Express co-located with the QU16 - maybe 3-4 ft above ground.
frank
Good to know Frank. That will do me just fine!....
I just ordered a refurb AE from the Apple store. Nice thing is if ordered directly from them, they still honor the full 12 month warranty just like new - everyone else seems to offer only 90 days on refurb. They are no more expensive either - only $49.
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I used the Samsung for FOH last night for the first time since making all the changes suggested to me here. It was a good test because I was simply running sound - no lights, no harmonies etc - a lot less to think about.
I had a disconnect on 3 occasions. The venue is in one of the most densely populated cities around Raleigh so if that is the worst scenario, I can easily live with that. I had my iPad running alongside set up with FX and mute groups so it was really nice to have easy quick access to everything I needed on the 2 tablets. As usual, no drop out on the iPad - steady as a rock.
At this point I have done pretty much everything suggested here to get the Samsung tablet working as well as I can for my purposes so I doubt I will see much more improvement. However, although this outcome would be considered under-par by those of you running sound at a much higher level than I and you certainly wouldn't use it for FOH (which I fully understand) , I am still quite happy overall for my Weekend Warrior purposes.
Due to the unreliable nature of WI FI, I try to be realistic. The drop outs are not critical to me - as losing remote control for a few seconds isn't going to kill the show and re-connecting takes a couple of seconds, so not too bad. Like I said before, I can cope with a few drop outs per show which is where I seem to be with this set up after all the changes I've made.
Thanks everyone for all your help. Sorry if I don't always seem to 'get it'...networking and communications is simply not my background and I have struggled a bit with all this.
However, I have learned quite a lot too. Case in point -The refurb AE arrived yesterday and instead of spending hours playing with set -up and struggling with it all, I was able to configure it and have it up and running with specific static IP addresses inside 10 minutes. This might not seem like much to most of you but it was huge for me.
So, again - thanks to those who came to my rescue - love you guys!!!! ( I can say that 'cos i'm a girl!!)
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Have you downloaded WiFi Analyzer to your tablet so you can see all the WiFi access points on the air in a particular location? It does 2.4g and 5g. It is interesting to see what is out there.
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Have you downloaded WiFi Analyzer to your tablet so you can see all the WiFi access points on the air in a particular location? It does 2.4g and 5g. It is interesting to see what is out there.
I haven't Kevin... I'll take a look-thanks
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I was wondering about how the "next real gig" would go. Far better than it was first time out. Good enough, as you pointed out, is dependent on what level you're operating at. As has been pointed out many times before, using public, unlicensed airwaves, whether it is WiFi or other wireless (mic, IEM, etc.), is a always a risk. How much is too much, and where can one afford the risk?
Congrats on getting backup AE configured so easily. Yeah, it was huge; proved you learned those lessons. BTW, you're a good student - you work hard, don't give up, ask clarifying questions, try to work it out on your own, and most importantly, LISTEN. Many sound folks are not particularly prepared to be "their own network admin". Steep learning curve for a lot of folks.
frank
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I was wondering about how the "next real gig" would go. Far better than it was first time out. Good enough, as you pointed out, is dependent on what level you're operating at. As has been pointed out many times before, using public, unlicensed airwaves, whether it is WiFi or other wireless (mic, IEM, etc.), is a always a risk. How much is too much, and where can one afford the risk?
Congrats on getting backup AE configured so easily. Yeah, it was huge; proved you learned those lessons. BTW, you're a good student - you work hard, don't give up, ask clarifying questions, try to work it out on your own, and most importantly, LISTEN. Many sound folks are not particularly prepared to be "their own network admin". Steep learning curve for a lot of folks.
frank
Thanks Frank.
Last night we played out and due to space restrictions I just used the iPad.
Regarding my set-up right now, my thinking is this.
Since I started remote mixing, the positives have vastly outweighed the negatives for my purposes. The main thing for me has been not having to run multi core. This has changed my life completely in the small bars where it was always such a problem running lines safely and practically. Any inherent problems caused by going wireless are way down on my list compared to just this issue alone. Then of course having the band members able to mix their own iems on their phones too - simply huge!!
Having said that the iPad connection has always been fantastically reliable and even better since I transitioned to the AE from the Cisco E2500 and became more aware of the simple requirements necessary to get the best reception, ie router placement etc. I have had virtually no drop out whatsoever. It only ever really happens now at the larger outdoor shows and now I am using only 5ghz, I am hoping that will improve also.
Fortunately I do not usually have to provide sound in an area that is well wi fi trafficked - I am sure it would be different in a larger city.
Being able to have the choice of whether to go with the Samsung or iPad or both is really nice and has been a worthwhile addition for me - even the troubleshooting which at times became a bit daunting, has provided a learning opportunity for me that will spill into other aspects of my life eg home/ work networks - I am no expert of course ( I wish) ... but I just have a lot better grasp of how it all works now and most importantly I am not afraid to change up settings to see if there are any improvements that can be made. It was always fear of the unknown for me.
Yes - I am quite content with how things have turned out .....
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Have you downloaded WiFi Analyzer to your tablet so you can see all the WiFi access points on the air in a particular location? It does 2.4g and 5g. It is interesting to see what is out there.
Which one? There are several
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Which one? There are several
The one I have is called "WiFi analyzer" I have version 3.9.8-L. The author is Kevin Yuan.
https://play.google.com/store/apps/details?id=com.farproc.wifi.analyzer&hl=en
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The one I have is called "WiFi analyzer" I have version 3.9.8-L. The author is Kevin Yuan.
https://play.google.com/store/apps/details?id=com.farproc.wifi.analyzer&hl=en
Thank you!
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On the flip side, my Samsung phone will jump around at the strongest available AP and I'm good to go. So my Samsung is better.
Clayton,
I have been trying to reply to your personal message since before Thanksgiving, but don't think my replies are getting through.
You can reach my Samsung flip phone at five O five 92o O4ninety seven, or e-mail at artgwelter at america on line dot com.
I'm such a Luddite that I only realized a few months ago that I no longer needed to pay $10.00 a month to keep my email address, doh :-[
Art
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Thought I'd update this thread in case anyone is interested.
David redesigned the protocol on Mixing Station QU along with some other nice upgrades last week and I used it last night for the first time.
ZERO drop out all night - so it seems this problem has been resolved.
I can finally start using the Samsung View properly after 18 months of owning it. I am a happy camper.
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Did you finally hire your SSID ? Not broadcast it that is ? If not, do that and write down the name you assign. That keeps all the devices in the house from banging of your network. For me, 2.4 and 5g on an Airport Express have been rock solid. I use the Apple utility to find the least cluttered channel and have my SSID hidden. I also do not use 192.168.nnn.nnn. Based addresses as every consumer device seems to want to default there.
I bowed out of reading about page 9...
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Did you finally hire your SSID ? Not broadcast it that is ? If not, do that and write down the name you assign. That keeps all the devices in the house from banging of your network. For me, 2.4 and 5g on an Airport Express have been rock solid. I use the Apple utility to find the least cluttered channel and have my SSID hidden. I also do not use 192.168.nnn.nnn. Based addresses as every consumer device seems to want to default there.
I bowed out of reading about page 9...
Thanks Mal....
I had a lot of advice and help on here when I was going through this and we tried everything there was to try....some things WAY above me.
In the end there was nothing left to do but abandon the idea of using the Samsung. I was getting disconnects with the tablet and router literally next to each other with all other devices off and I live in a rural area with very little wi fi traffic to influence anything so it was a problem from the start.
The developer made the change and now it is rock solid.
He was able to implement features from the iPad app and supposedly change the communication protocol to the one in use on the iPad app too.
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Not broadcasting your SSID will prevent random iPhones from finding your network. When you join, you’ll have to type in the name of the network correctly and then your device will see it. That preserves your bandwidth for you... of course there will soon be a hack that obsoletes that approach. There always seems to be...