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Soundcraft Si Performer acting strange on boot
Antoine van de Cruyssen:
Dear all,
Today had something strange going on with my Si Performer 2. Had a relatively small show, so I connected my Ministagebox 16 on CARD 1 in the mixer.
Started the mixer, stagebox wasn't yet connected
Booting OK
Working
Halfway connect the stagebox
Stagebox LED keeps blinking
Strange, so switched of mixer with button on top
Switching back on... nothing
I briefly saw the nice lady splashscreen, everything darkens, dead.
Powered off with switch on back
Powered back on, mixer boots, stagebox working.
Because of lack of time hoped for the best, and the mixer worked like a charm, show went fine. When everybody is gone, unplugged stagebox, plugged back in, no lock. Shutdown and restart mixer, same, splashscreen dark, nothing.
This is some strange behaviour. Later I found the ethernet connector on my cable is not 100% anymore, so that can mean the connection is also not a-okay. But does this mean the device to hang right after the splash screen? I tried "reset config" on both stagebox and mixer, not working. I noticed that as soon as the splash screen dissappears and a boot screen appears the LOCK LEDs light normally, or when there is no stagebox of course not, but it never hangs.
Long story short, can a wacky MADI cable make the console crash during boot?
Thanks for your answer on before hands
[update]
Just found out that it has nothing to do with the stagebox, that was just coincident. Mixer is now at home next to me, working fine, swtiched it off with the top button, back on, not booting. Normally I external pull the plug, so this is probably the first time I see this. Something strange with my board? 3rd time it worked fine again.
1st time after AC applied, OK
2nd, dead, no click after splash screen
3rd time, Ok
Regards,
Antoine
Dave Garoutte:
FYI, connect the stagebox, turn it on, then the Performer.
From your description, it sounds like the board worked, just no screen.
If so, it sounds like the screen is wonky, perhaps a loose cable.
Antoine van de Cruyssen:
--- Quote from: Dave Garoutte on July 05, 2018, 01:28:43 AM ---FYI, connect the stagebox, turn it on, then the Performer.
From your description, it sounds like the board worked, just no screen.
If so, it sounds like the screen is wonky, perhaps a loose cable.
--- End quote ---
I found out that the stagebox issues had nothing to do with the boot issue. Stagebox issues was caused by a bad cable.
BUT
The booting issue is strange. Sometimes the mixer doesn't powerup properly. I get the splashscreen with the lady, and normally, after that you hear "click" and the console boots. This never appears, screen goes black, no click, LED is green though. I can power it off by holding powerbutton, after yellow blink, press again, unit is off. Pressing it again, will boot console normal. Is this an issue that is going to get worse (like crashing and stuff?)
Dave Garoutte:
Call Rick at Soundcraft support.
Tim McCulloch:
--- Quote from: Antoine van de Cruyssen on July 06, 2018, 06:00:57 PM ---I found out that the stagebox issues had nothing to do with the boot issue. Stagebox issues was caused by a bad cable.
BUT
The booting issue is strange. Sometimes the mixer doesn't powerup properly. I get the splashscreen with the lady, and normally, after that you hear "click" and the console boots. This never appears, screen goes black, no click, LED is green though. I can power it off by holding powerbutton, after yellow blink, press again, unit is off. Pressing it again, will boot console normal. Is this an issue that is going to get worse (like crashing and stuff?)
--- End quote ---
One of our clients had the same issue with their Si Performer. It's a hardware problem and will need to be repaired by Soundcraft.
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