ProSoundWeb Community

Please login or register.

Login with username, password and session length
Advanced search  

Pages: [1] 2  All   Go Down

Author Topic: JBL SRX815p Knobs  (Read 936 times)

Gilbert Medina

  • Newbie
  • *
  • Offline Offline
  • Posts: 18
JBL SRX815p Knobs
« on: May 16, 2018, 10:01:05 am »

Just a quick question for any JBL SRX800 series owners.  I received a pair of SRX815p's a couple of weeks ago.  I played with one and all 3 knobs felt somewhat clicky, but had an audible click when turning as well.  I assumed this was normal, but when testing the second unit the following week, the knobs basically felt the same but had no audible click to them.  Has any anyone had this experience and is it something to worry about?

Sent from my Pixel 2 XL using Tapatalk

Logged

Debbie Dunkley

  • Hero Member
  • *****
  • Offline Offline
  • Posts: 4319
  • Central North Carolina
Re: JBL SRX815p Knobs
« Reply #1 on: May 16, 2018, 11:32:23 am »

Just a quick question for any JBL SRX800 series owners.  I received a pair of SRX815p's a couple of weeks ago.  I played with one and all 3 knobs felt somewhat clicky, but had an audible click when turning as well.  I assumed this was normal, but when testing the second unit the following week, the knobs basically felt the same but had no audible click to them.  Has any anyone had this experience and is it something to worry about?

Sent from my Pixel 2 XL using Tapatalk

No audible click with mine that I have heard- either on my SRX815's or my SRX812's. You can feel the 'clicks' though which makes it easier to make selections.
Logged
A young child says to his mother, "Mom, when I grow up I'm going to be a musician." She replies, "Well honey, you know you can't do both."

Matthias McCready

  • Full Member
  • ***
  • Offline Offline
  • Posts: 101
Re: JBL SRX815p Knobs
« Reply #2 on: May 16, 2018, 01:26:01 pm »

No audible click with mine that I have heard- either on my SRX815's or my SRX812's. You can feel the 'clicks' though which makes it easier to make selections.

Same for my SRX 800 series cabs, no audible click.
Logged

Gilbert Medina

  • Newbie
  • *
  • Offline Offline
  • Posts: 18
Re: JBL SRX815p Knobs
« Reply #3 on: May 16, 2018, 10:01:29 pm »

Same for my SRX 800 series cabs, no audible click.
Hmm, I had a feeling that was going to be the response, thank you both for your feedback.  In your opinions, does this justify contacting my rep for a replacement?  Or am I nitpicking here?

Sent from my Pixel 2 XL using Tapatalk

Logged

Matthias McCready

  • Full Member
  • ***
  • Offline Offline
  • Posts: 101
Re: JBL SRX815p Knobs
« Reply #4 on: May 16, 2018, 11:52:53 pm »

Hmm, I had a feeling that was going to be the response, thank you both for your feedback.  In your opinions, does this justify contacting my rep for a replacement?  Or am I nitpicking here?

Sent from my Pixel 2 XL using Tapatalk

I don't think it would affect anything? Honestly, it should not change the function and how often are you using the knobs anyways? If it is just the physical noise I wouldn't bother, if there is some further problem (such as the knob not working) then a call would be justified.
Logged

Gilbert Medina

  • Newbie
  • *
  • Offline Offline
  • Posts: 18
Re: JBL SRX815p Knobs
« Reply #5 on: May 17, 2018, 07:32:01 am »

I don't think it would affect anything? Honestly, it should not change the function and how often are you using the knobs anyways? If it is just the physical noise I wouldn't bother, if there is some further problem (such as the knob not working) then a call would be justified.
No, it does not affect anything, just wanted to check with anyone who has them for a while to prevent an issue before it started, especially on new gear.  Thanks for that!

Sent from my Pixel 2 XL using Tapatalk

Logged

Tim McCulloch

  • SR Forums
  • Hero Member
  • *
  • Offline Offline
  • Posts: 19372
  • Wichita, Kansas USA
Re: JBL SRX815p Knobs
« Reply #6 on: May 18, 2018, 12:53:59 am »

No, it does not affect anything, just wanted to check with anyone who has them for a while to prevent an issue before it started, especially on new gear.  Thanks for that!

Sent from my Pixel 2 XL using Tapatalk

If you're hearing a discrete click in the loudspeaker *synchronized* with every detent you feel, whether you turn the knob fast, slow or in between - that doesn't seem right.

If you're hearing a series of clicks that don't necessarily sync up with the detent feel, that seems more like "zipper noise" and it's usually most noticeable when you turn the knob faster.  While possibly annoying it's not a defect, but typically all units of the same product would exhibit this.  That you have 2 that are different suggests we're back at the first thought.

It wouldn't hurt if you recorded a small clip of the noise and email it to your rep.  Let them know you're sending it so they'll open it instead of deleting it...
Logged
"Practicing an art, no matter how well or badly, is a way to make your soul grow, for heaven's sake. Sing in the shower. Dance to the radio. Tell stories. Write a poem to a friend, even a lousy poem. Do it as well as you possible can. You will get an enormous reward. You will have created something."  - Kurt Vonnegut

Gilbert Medina

  • Newbie
  • *
  • Offline Offline
  • Posts: 18
Re: JBL SRX815p Knobs
« Reply #7 on: May 18, 2018, 09:00:32 am »

If you're hearing a discrete click in the loudspeaker *synchronized* with every detent you feel, whether you turn the knob fast, slow or in between - that doesn't seem right.

If you're hearing a series of clicks that don't necessarily sync up with the detent feel, that seems more like "zipper noise" and it's usually most noticeable when you turn the knob faster.  While possibly annoying it's not a defect, but typically all units of the same product would exhibit this.  That you have 2 that are different suggests we're back at the first thought.

It wouldn't hurt if you recorded a small clip of the noise and email it to your rep.  Let them know you're sending it so they'll open it instead of deleting it...
Rats, I just got home and checked...It does click on each detent, I sent an audio clip to my rep to see what he thinks.

Sent from my Pixel 2 XL using Tapatalk

Logged

Scott Holtzman

  • Hero Member
  • *****
  • Offline Offline
  • Posts: 5039
  • Ghost AV - Avon Lake, OH
    • Ghost Audio Visual Systems, LLC
Re: JBL SRX815p Knobs
« Reply #8 on: May 18, 2018, 02:09:20 pm »

Rats, I just got home and checked...It does click on each detent, I sent an audio clip to my rep to see what he thinks.

Sent from my Pixel 2 XL using Tapatalk

I bet there is a setting.
Logged
Scott AKA "Skyking" Holtzman
River Delta Audio is now:

Ghost Audio Visual Solutions, LLC
Cleveland OH
www.ghostav.rocks

Gilbert Medina

  • Newbie
  • *
  • Offline Offline
  • Posts: 18
Re: JBL SRX815p Knobs
« Reply #9 on: May 19, 2018, 05:46:28 am »

I bet there is a setting.
I spoke with my rep and JBL.  They said that the clicking was not normal, but could not tell me what was causing it, and to request a replacement, which my rep is setting up.

Sent from my Pixel 2 XL using Tapatalk

Logged
Pages: [1] 2  All   Go Up
 


Page created in 0.035 seconds with 22 queries.