Print

Please login or register.
1 Hour 1 Day 1 Week 1 Month Forever
Login with username, password and session length

[Mark Stanger]

Any Dante/live mix gurus out there?
I'm pulling my hair out trying to make it work... My Dante network consists of a pc, two my16 cards in my M7, a mix 16, and 2 shure ULXD. I have a netgear switch they're all connected to.
I made one of the my16's the master clock, getting ext sync from the M7 All devices show up and are solid in Dante Controller. Board is green in Dante Controller
My issue is that some inputs work, and others don't. One input that was working was rather distorted, though the outport on the m7 looked fine. I feel strongly that I have everything in the board routed properly, but am concerned about the network being my issue.

[Mac Kerr]

I'm pulling my hair out

Please go to your profile and change the "Name" field to your real first and last name as required by the posting rules displayed in the header at the top of the section, and in the Site Rules and Suggestions in the Forum Announcements section, and on the registration page when you registered.

Mac

[Rob Spence]

I believe you also need to have the M7 get clock from the Dante card.
How are you routing the audio? Which things work and which don’t?
The mechanical configuration you have seems ok.


Sent from my iPad using Tapatalk Pro

[Steve Alves]

My understanding is the same as Rob's. All devices should use the same clock. One of the my16's is fine. Have the M7 use the my16 slot as the master clock.

Just a quick addition. Setting the slot as master is covered on page 231 of the manual.
https://at.yamaha.com/files/download/other_assets/7/323187/m7clv3_en_om_i0.pdf

[Mark Stanger]

I believe you also need to have the M7 get clock from the Dante card.

I had it set up this way initially, but changed it when the Digital Audio Labs guy on the phone recommended to set it up how I have it now. Same problem no matter how i've got it set up. Some channels work, others don't. Does't seem to be any rhyme or reason for why.

[Ray Aberle]

Does the word clock on the M7 all show as sync'd and locked?

[Mark Stanger]

Does the word clock on the M7 all show as sync'd and locked?

Yes, Word Clock seems to be happy on the M7.

[Steve Alves]

So you are running analog out of the ULX-D's right. I think only the quad is direct Dante. Have you checked the gain levels on the Y16?

[Ray Aberle]

So you are running analog out of the ULX-D's right. I think only the quad is direct Dante. Have you checked the gain levels on the Y16?

The two-fer and the quad unit both have Dante. I would *hope* that you can Dante that into MY16-AUD cards, but I've not tried it. (Despite having all of the requisite gear!) I know you wouldn't get the detail and control that you would get on a QL/CL series board.

-Ray

[Mac Kerr]

The two-fer and the quad unit both have Dante. I would *hope* that you can Dante that into MY16-AUD cards, but I've not tried it. (Despite having all of the requisite gear!) I know you wouldn't get the detail and control that you would get on a QL/CL series board.

-Ray

The downside to using Dante to get your ULX-D mics into the board is you lose the control of the mic pre because there is no mic pre when you use digital inputs. I find it much easier to use analog and have an easy to grab input gain control rather than trying to get the software to work so I can control the receiver's output control from the console surface.

Mac

[Steve Alves]

The downside to using Dante to get your ULX-D mics into the board is you lose the control of the mic pre because there is no mic pre when you use digital inputs. I find it much easier to use analog and have an easy to grab input gain control rather than trying to get the software to work so I can control the receiver's output control from the console surface.

Mac

I actually keep WWB up next to he board but have a QL1 with gain control.

[Mac Kerr]

I actually keep WWB up next to he board but have a QL1 with gain control.

I would guess I have had a little less than 50% positive results getting the CL5 to talk to the output gain control of the ULX-D receivers, and often it's a mixed environment of ULX-D, UHF-R, or Sennheiser. I'm not a WWB user. There are always plenty of analog inputs backstage.

Mac

[brian maddox]

I had it set up this way initially, but changed it when the Digital Audio Labs guy on the phone recommended to set it up how I have it now. Same problem no matter how i've got it set up. Some channels work, others don't. Does't seem to be any rhyme or reason for why.

When you say some of the inputs/channels work and some don't, you are referring to the DAL Mix16?  Are you listening to those on one of their LiveMix Personal Mixers?

You need to get VERY specific and tell us what problem you are having and where you are hearing that problem.

If the problem is that some of the channels on the LiveMix personal mixer are working and some are not, routing an outport from the M7 that is working on one channel to a channel that is NOT working can tell you a great deal.  In fact, i'd probably start with just routing One outport from the M7 to ALL the inputs of the Mix16 system [using Dante controller] and if some work and some don't that will tell you a lot.

[Andrew Hollis]

My issue is that some inputs work, and others don't. One input that was working was rather distorted, though the output on the m7 looked fine. I feel strongly that I have everything in the board routed properly, but am concerned about the network being my issue.

A network cannot cause audio distortion on individual channels.

For testing purposes, simplifying helps. I would start by letting Dante do the clock management; afterall this is Audinate's recommendation.

Their I & II training and the educational materials are all very good:
https://www.audinate.com/resources/training-and-tutorials/dante-certification-training

Also 'input' isn't very specific. Input of what? You've got a bunch of different things that all have inputs.

Try posting screenshots.

[Steve Alves]

I would guess I have had a little less than 50% positive results getting the CL5 to talk to the output gain control of the ULX-D receivers, and often it's a mixed environment of ULX-D, UHF-R, or Sennheiser. I'm not a WWB user. There are always plenty of analog inputs backstage.

Mac

I keep WWB up because I am using a Shure AXT600 for RF anyways. But it is hit and miss with ULX-D control from the console. Wish they would get it fixed.

[Samuel Rees]

I’m not having much trouble getting ULXD control to work on QL/CL. I usually operate on simple networks though with 1-3 redundant switch pairs, ULXD, some QL/CL desks, some DVS devices, and often some UHFR and workbench. Is there a particular type of situation where it becomes hit or miss?

[Steve Alves]

I’m not having much trouble getting ULXD control to work on QL/CL. I usually operate on simple networks though with 1-3 redundant switch pairs, ULXD, some QL/CL desks, some DVS devices, and often some UHFR and workbench. Is there a particular type of situation where it becomes hit or miss?

Static IP's and/or any sort of mixed traffic.

[Mark Stanger]

Thanks everyone for the helpful thoughts. We were able to get it working- mostly. My first issue was the cards were mis-labeled in Dante controller, (slot 1 vs slot 2) which causes lots of issues with which card is the one I designated as the clock master, and such. The second and persistent issue is that while Slot 1's card is solid and working well now, slot 2 is intermittent, losing sync often, making the inputs that are connected to it cut out completely for several seconds. We are running on 16 channels only now and haven't had any issues with the rest of the system after that. I tried using another cable for the slot 2 card, but is there any other thing to try to get it to stop losing sync? I'm assuming at this point I just have a bad my16 card, unless there's something else to try. Thanks

[brian maddox]

Thanks everyone for the helpful thoughts. We were able to get it working- mostly. My first issue was the cards were mis-labeled in Dante controller, (slot 1 vs slot 2) which causes lots of issues with which card is the one I designated as the clock master, and such. The second and persistent issue is that while Slot 1's card is solid and working well now, slot 2 is intermittent, losing sync often, making the inputs that are connected to it cut out completely for several seconds. We are running on 16 channels only now and haven't had any issues with the rest of the system after that. I tried using another cable for the slot 2 card, but is there any other thing to try to get it to stop losing sync? I'm assuming at this point I just have a bad my16 card, unless there's something else to try. Thanks

So i'm assuming that Card 1 is now designated as Sync Master for the whole system.  So is the M7 set to use Slot 1 as It's sync?  If it isn't, then Card slot 2 is getting 2 different sync signals, one from the desk and 1 from the Dante network.

The first thing i would do to verify that the card is the problem would be to simply make Card TWO the Clock Master and see if the issue migrates to Card One.  If it didn't, i would swap the card positions and see if it migrates then.  And/Or i'd put the card in Another Slot and see if if the problem migrates to the new Card slot.

My suspicion is that there is a Sync setup issue rather than a bad card.  But i've been wrong before...

[ProSoundWeb Community]