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Author Topic: AES50 splitting  (Read 2435 times)

Paul Charsville

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Re: AES50 splitting
« Reply #20 on: September 12, 2017, 12:07:41 pm »

What about the DL461?

I'm just not sure if it will work on it's own without an XL8 to control it.

Dear Andrew Broughton

Please allow me to introduce myself: my name is Paul Charsville and I am a Care Specialist at Music Group in Kidderminster UK where we service and manage spare parts for all MUSIC Group brands.
In regards to your problem with AES50 splitting, we would love to help you resolve your issue. Would you be able to contact out technical support team to discuss the problem in more detail ?. You can reach us at care@music-group.com on
+1-702-800-8290 (US) or +44 1562 732290 (UK).

Paul Charsville
Specialist,Customer Care
Midas
Music Group.   
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Paul Charsville
Quality Specialist
Music Group.

Andrew Broughton

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Re: AES50 splitting
« Reply #21 on: September 12, 2017, 09:10:32 pm »

Thanks, Paul. I will do that.
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-Andy

"Well, my days of not taking you seriously are certainly coming to a middle..."

http://www.checkcheckonetwo.com
Saving lives through Digital Audio, Programming and Electronics.

Brian Jojade

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Re: AES50 splitting
« Reply #22 on: September 15, 2017, 12:03:02 am »

Dear Andrew Broughton

Please allow me to introduce myself: my name is Paul Charsville and I am a Care Specialist at Music Group in Kidderminster UK where we service and manage spare parts for all MUSIC Group brands.
In regards to your problem with AES50 splitting, we would love to help you resolve your issue. Would you be able to contact out technical support team to discuss the problem in more detail ?. You can reach us at care@music-group.com on
+1-702-800-8290 (US) or +44 1562 732290 (UK).

Paul Charsville
Specialist,Customer Care
Midas
Music Group.

Dear Paul, this is quite a RUDE response.  These are public forums. Why do you insist on taking every Behringer or Midas thread private instead of discussing them here with the group?
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Brian Jojade

Bob Leonard

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Re: AES50 splitting
« Reply #23 on: September 15, 2017, 02:12:48 am »

Brian,
It's called a boiler plate response. The response is not intended to provide support, but to imply that support is always available at the drop of a hat. It's just a method used to leave you with the mystic impression "B" is always there for you. A specialist managing spare parts doesn't seem like the person I would want answering question concerning transport protocol. My thought is that this guys specialty is scouting sites like this and posting his never changing response. I.E, call the support desk and wait.
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BOSTON STRONG........

I did a gig for Otis Elevator once. Like every job, it had it's ups and downs.

Andrew Broughton

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Re: AES50 splitting
« Reply #24 on: September 15, 2017, 02:15:20 am »

You may be right. I left a message and they so far have not called me back...
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-Andy

"Well, my days of not taking you seriously are certainly coming to a middle..."

http://www.checkcheckonetwo.com
Saving lives through Digital Audio, Programming and Electronics.

MikeHarris

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Re: AES50 splitting
« Reply #25 on: September 15, 2017, 03:57:49 am »

Dear Paul, this is quite a RUDE response.  These are public forums. Why do you insist on taking every Behringer or Midas thread private instead of discussing them here with the group?

Thanks for saying my thoughts exactly
Were here to learn...understand problems and share solutions
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Andrew Broughton

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Re: AES50 splitting
« Reply #26 on: September 16, 2017, 12:39:21 am »

Paul could be a bot. I've received no return call.
It's too bad. I would love the opportunity to talk with a technical person at Midas who understands how their products work.
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-Andy

"Well, my days of not taking you seriously are certainly coming to a middle..."

http://www.checkcheckonetwo.com
Saving lives through Digital Audio, Programming and Electronics.

Erik Jerde

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Re: AES50 splitting
« Reply #27 on: September 16, 2017, 10:38:13 am »

Paul could be a bot. I've received no return call.
It's too bad. I would love the opportunity to talk with a technical person at Midas who understands how their products work.

Considering all his posts are nearly identical he effectively is a bot.
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Brian Jojade

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Re: AES50 splitting
« Reply #28 on: September 17, 2017, 01:03:22 pm »

Paul could be a bot. I've received no return call.
It's too bad. I would love the opportunity to talk with a technical person at Midas who understands how their products work.

If they are just bots, then they should be banned from the site.
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Brian Jojade

Andrew Broughton

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Re: AES50 splitting
« Reply #29 on: September 17, 2017, 02:56:02 pm »

If they are just bots, then they should be banned from the site.
I'll report the post and maybe the Mods can verify whether or not it's a BOT and if so what to do about it.
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-Andy

"Well, my days of not taking you seriously are certainly coming to a middle..."

http://www.checkcheckonetwo.com
Saving lives through Digital Audio, Programming and Electronics.
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