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[Spenser Hamilton]

Another vote for Penn Elcom.

And one more.

[Stephen Kirby]

Home Depot. Many types in stock equal in quality to some of the best.

There's a hardware chain out here called Orchard Supply that sells casters that are slightly better than what I've gotten from Home Depot.  I can find ones at Harbor Freight on a level with the HD.  I've even found some rounded (skate like) 3" ones for smaller cases with good bearings in them there.

[Frank Koenig]

Thank you all for the many replies. I hope others can utilize some of this, too.

I want to stick with the same (fairly standard) mounting plate pattern (1.75 x 2.9375 in.) that I use on existing cases and dollies, so that I can swap casters to upgrade or make emergency repairs. This appears to rule out Penn-Elcom, although I'm sure they're a very good choice and I have directly and indirectly used a lot of their other hardware.

Great Lakes Caster's descendent, Castor Depot, has their site working better now, so I went ahead and ordered what I need for the immediate project. I'll report how it works out.

Thanks everyone.

--Frank

[Jason Popma]

Hi Frank,

My name is Jason Popma and I am the president of CasterDepot.  We are the same family owned company as Great Lakes Caster but with the addition of an office in Richmond, VA that we added in 2013.  Given our growth outside of the Great Lakes area, we made the hard choice to rebrand to CasterDepot.

I am very sorry about your recent experience.   We are aware of some bugs on our site and we are working hard to fix them as fast as possible.  We have over 100,000 caster options on the CasterDepot.com site compared to just about 5,000 on the old Great Lakes Caster site.  It has shown to be complicated on the backend.   

As for Caster Connection they are no longer affiliated with any Colson Group caster brands.  We stock the premium Colson Casters and can ship quickly with most configurations.

Please email [email protected] as I would like to make this right with you.

Best,
Jason

   

[Tim McCulloch]

Hi Frank,

My name is Jason Popma and I am the president of CasterDepot.  We are the same family owned company as Great Lakes Caster but with the addition of an office in Richmond, VA that we added in 2013.  Given our growth outside of the Great Lakes area, we made the hard choice to rebrand to CasterDepot.

I am very sorry about your recent experience.   We are aware of some bugs on our site and we are working hard to fix them as fast as possible.  We have over 100,000 caster options on the CasterDepot.com site compared to just about 5,000 on the old Great Lakes Caster site.  It has shown to be complicated on the backend.   

As for Caster Connection they are no longer affiliated with any Colson Group caster brands.  We stock the premium Colson Casters and can ship quickly with most configurations.

Please email [email protected] as I would like to make this right with you.

Best,
Jason

   

Hi Jason-

Thanks for posting to clarify the status of Great Lakes and the re-branding of your business.

[Mac Kerr]

Hi Frank,

My name is Jason Popma and I am the president of CasterDepot.

Please go to your profile and change the "Name" field to your real first and last name as required by the posting rules displayed in the header at the top of the section, and in the Site Rules and Suggestions in the Forum Announcements section, and on the registration page when you registered.

Mac

[Frank Koenig]

Hi Frank, My name is Jason Popma and I am the president of CasterDepot.

Hi Jason,

Thank you for responding. Participation like this by dealers and manufacturers gets a lot of traction on this forum. So good on you.

I received an order confirmation last night and expect to receive my casters Tuesday. All is good, and I look forward to ordering more.

Best,

--Frank

[Stu McDoniel]

Hi Frank,

My name is Jason Popma and I am the president of CasterDepot.  We are the same family owned company as Great Lakes Caster but with the addition of an office in Richmond, VA that we added in 2013.  Given our growth outside of the Great Lakes area, we made the hard choice to rebrand to CasterDepot.

I am very sorry about your recent experience.   We are aware of some bugs on our site and we are working hard to fix them as fast as possible.  We have over 100,000 caster options on the CasterDepot.com site compared to just about 5,000 on the old Great Lakes Caster site.  It has shown to be complicated on the backend.   

As for Caster Connection they are no longer affiliated with any Colson Group caster brands.  We stock the premium Colson Casters and can ship quickly with most configurations.

Please email [email protected] as I would like to make this right with you.

Best,
Jason

   

Is there some free beer in on this deal as well?

[Jeff Bankston]

http://www.reliablehardware.com/

[paris mcbryde]

+1 for Penn-elcom Mike Pyle suggested we order them instead of the factory JBL casters and it was a great decision.

I need jbl vrx/srx sub casters, can you post a link to the ones you ordered. Thanks.

[ProSoundWeb Community]