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[Jonathan Goodall]

Set up for a show today and have had an issue with a couple of SlimPar Hex 6 irc fitting not always completely turning off when faded out.
Setup is Chauvet Stage Designer 50 - Data stream 4 - 2 x 50 ft DMX cables (one to a tree on either side of the stage) - Slimpar Hex 6 - Slimpar Pro W.
When the scene is faded out, sometimes one or other of the Hex 6's stays on at its lowest level (where as the Pro W always turns off completely).  I have found that  pressing the "Full on" button on the controller, then fading out seems to fix it but that is not practical for a stage show. Also it seems ok when the system first starts.
This is the first time I have had this issue, I have changed cables, re-entered the DMX ch info and am now at a bit of a loss as to what to try next.  First show is in 2 days so any ideas would be gladly accepted.

Cheers

[Mark Cadwallader]

If you have a choice of dimmer curve settings, take a look at those settings. It is as if your dimmer isn't going to zero at the fade you have set (albeit only on some of the fixtures). That's my first quess.

[Jonathan Goodall]

Both the hex pars are set to dim1 and I did re-select the curve just in case. 

[Jeff Lelko]

Is it possible to remove the Data Stream, even if just for testing? I don't think it's the source of the problem but it'd be one more thing to rule out. 

[Jonathan Goodall]

Is it possible to remove the Data Stream, even if just for testing? I don't think it's the source of the problem but it'd be one more thing to rule out.

Yes, I could check that out tomorrow, good call thanks.

[Jonathan Goodall]

If you have a choice of dimmer curve settings, take a look at those settings. It is as if your dimmer isn't going to zero at the fade you have set (albeit only on some of the fixtures). That's my first quess.

Tried turning off the dimmer curve tonight and didn't seem to have an issue, so maybe that's the problem after all.
Cheers

[Jeff Lelko]

Glad to hear you got it all worked out!

[Jonathan Goodall]

Glad to hear you got it all worked out!

Hope so, thanks

[Jonathan Goodall]

UPDATE: Finished the last three sell-out shows last night, with no further issues. 

[Mark Cadwallader]

UPDATE: Finished the last three sell-out shows last night, with no further issues.

Yay!  Very good news.

[ProSoundWeb Community]