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Author Topic: What happened at Coachella on Friday?  (Read 6368 times)

Dave Garoutte

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Re: What happened at Coachella on Friday?
« Reply #50 on: April 19, 2017, 04:26:11 pm »

I love this SRV clip.
https://www.youtube.com/watch?v=wn1pk8Lpelc
How to deal with failure!
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Events. 
Stage, PA, Lighting and Backline rentals.
Chauvet dealer.
Inventor.

Stephen Swaffer

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Re: What happened at Coachella on Friday?
« Reply #51 on: April 19, 2017, 06:32:34 pm »

I think that by the time an act is on a major festival stage they've experienced enough glitches, gremlins and failures that they know to not freak out, let their crew deal with it.  They know that shit happens and getting the show back up and running is already in process.  If the band treats the situation with grace (appropriate to genre) the audience is more likely to, also.

It's been maybe 20 years ago, but I was attending a small festival where stage power was lost so the band grabbed acoustic instruments and went out into the audience area and played there until the power was restored.  I bet they sold a ton of merch that night. :)

Obviously some acts can't do that - the nature of their genre or reliance on electro-centric technology to produce sounds that are non-acoustic in origin - but in smaller situations it can be 'lemonade'.

I certainly agree that handling things gracefully puts everyone at ease-and is the best way to have a lapse "forgiven".  I was referring to the "it happens twice a week" comment-if that were me something would be in the dumpster before the next show.
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Steve Swaffer

Tim McCulloch

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Re: What happened at Coachella on Friday?
« Reply #52 on: April 19, 2017, 11:03:17 pm »

I certainly agree that handling things gracefully puts everyone at ease-and is the best way to have a lapse "forgiven".  I was referring to the "it happens twice a week" comment-if that were me something would be in the dumpster before the next show.

Too many unknowns but if the desk were crashing like this, 2x/wk AFTER consultation with the manufacturer I'd be sending it back for a full on exchange.

I'm not buying that part of the story at face value, though, because I know how touring at this level works.  If Clair or Sound Image or Spectrum sent this desk out and it failed, they'd be sending a replacement via FedEx Custom Critical or arranging for a substitute desk from a regional supplier until the replacement could be received.  That's the kind of support one gets at this level and if you don't, your PM or TM is firing the vendor.
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"Practicing an art, no matter how well or badly, is a way to make your soul grow, for heaven's sake. Sing in the shower. Dance to the radio. Tell stories. Write a poem to a friend, even a lousy poem. Do it as well as you possible can. You will get an enormous reward. You will have created something."  - Kurt Vonnegut

Chris Hindle

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Re: What happened at Coachella on Friday?
« Reply #53 on: April 20, 2017, 08:16:43 am »

Too many unknowns but if the desk were crashing like this, 2x/wk AFTER consultation with the manufacturer I'd be sending it back for a full on exchange.

I'm not buying that part of the story at face value, though, because I know how touring at this level works.  If Clair or Sound Image or Spectrum sent this desk out and it failed, they'd be sending a replacement via FedEx Custom Critical or arranging for a substitute desk from a regional supplier until the replacement could be received.  That's the kind of support one gets at this level and if you don't, your PM or TM is firing the vendor.

Guys, the 2xweek thing was the replay device, not the desk.
But why was the replay thingy still there if it's proving to be a regular show-stopper?

Maybe back to the actual OP question now ?
Chris.
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Ya, Whatever. Just throw a '57 on it, and get off my stage.

Stephen Swaffer

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Re: What happened at Coachella on Friday?
« Reply #54 on: April 20, 2017, 12:46:21 pm »

Well, the replay thingy was giving the only warning it was capable of.  Apparently, the AVB card (at least via hearsay) was giving a gentler warning.  Both were ignored.

Lesson to learn from?

They say doing the same thing over and over expecting a different (better?) result is a form of insanity...

Of course, maybe they had changed something-which sometimes is all you can do with intermittent faults.  Been bit by that too many times myself.
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Steve Swaffer

Josh Hana

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Re: What happened at Coachella on Friday?
« Reply #55 on: April 20, 2017, 08:01:26 pm »

Avid console error messages are no joke.

I was on a Profile for an indoor arena show and I was getting "CPU over-temp" messages during load in. We're used to outdoor Miami weather and we handle it fine, an A/C arena gave me some concern.

I opened the FOH rack and found a big rubber band "securing" the sticks of RAM in place had snapped and gotten jammed in the CPU fan. Not a great design.

I've had a massive critical show-stopping error on a Midas Pro desk, but it actually presented similar to the "Bloop!" sound, but for a solid 4-5 seconds. I'd argue that's much worse than a cut in audio.

If it's true that they had received this error for the past few days and ignored it, then this deserves every bit of attention they got because that's a pretty big no-no.
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