Has anyone had trouble with the PSU connector mating properly at the QSC TouchMix 6-pin power input socket?
During setup at a gig Friday night, the mixer kept shutting down.
It came to light quickly that the connector was the problem. We survived by applying board tape underneath mixer in a horseshoe style: up, then around the plug and back down underneath, to exert a downward force on the plug.
In retrospect, upon unpacking the unit from the original shipping box, I did indeed notice that there was very little insertion force required when plugging in the 6-pin connector... and next to zero force required to unplug it. However, I trusted that the design was sufficient to ensure positive connectivity, and it did work without problems for a few rehearsals and on one (1) prior gig.
On Monday, I'll contact my dealer and/or QSC tech support, but it's a surprisingly disappointing design - especially considering how QSC uses positive retention on their IEC connections to amps and powered speakers.
Stay tuned: I like the product in all other respects, but obviously, I can't use it anymore at shows, and that can't stand unresolved. I expect there will be a re-design, or some temporary fix if the same problem is experienced by other owner/users.
Anyone else have the TouchMix and see this?