hi all, my turn for some advice...
so i have wall mounted 2 x ETC Smartpack 6x20a dimmer racks with the link power supply. i have also got 2 x 10-button stations.
connections are as follows,
rack1+rack2 (connectec via DMX and net/a/b screw terminals). then also from the Net/A/B terminal block to the first button station, then onto the second.
the problem i am having is that i cannot seem to activate the presets on the button station. they power up, cycle the blue, green, then red LED startup sequence. and i can also change the color of the LED's. so i know that they are getting power no problem. i have switched the IO tray's around, button stations, everything. and am at a loss, that both rack/button stations are a problem. one of the racks is set as station master, the other is not).
FYI i have contacted ETC support and they are replacing the button stations themselves. but just wondering if anyone else has come across this issue. so i can hopefully find a way to resolve quickly.
thanks in advance for any advice.