Some times a little client education is in order. Teaching them that creating the design itself has its own value. Entire companies dedicate themselves to just doing design services so that installation companies can bid on that design. If you are talented enough to do both, you can absorb the cost with a signed contract on the back end. The other option is bidding on a design provided by the client. At that point the design provided is not up for negotiation. Rectifying poor design becomes a matter of change orders or choosing not to bid on it to begin with. It should be that cut and dried.
Why do you think they want an itemized list? First is so that they have a "shopping list" and second so they can troll the net for lower prices and nickel and dime you to death so that you won't make a profit- assuming that they give you the job in the first place. My first rule is to NEVER itemize on a quotation. It's OK on the final invoice but don't give them fuel to go out and price shop or help the competition. And believe me they will show the competition your quote. -Hal
I have had clients so stupid they copy me when forwarding my quote to the competition.
Sorta had that same thing happen a couple of months ago-- client forwards me a quote from another company in the area, and asks if I could get him a better deal. I deflected it as best as I could, as it was another stage at a festival I was already doing one stage at, and I didn't want to damage the relationship that I have with the other company. That, and I was out of gear for that day pretty much, so I would have ended up renting a bunch of stuff from the other company anyways!-Ray
I don't know if it's like it in your area but anyone who has been around awhile knows his competition, especially the worthy ones. Everyone knows the story of the young bull and the old bull standing on the cliff. The young bull says looking down at all the cows in the pasture "hey I am going to run down and f... that one"...The old bull chuckles and says, I think I will walk down and F.... em all.
Oh, I sure know who my competitors are in the area, especially anyone within 500 miles with VerTecs, and what boxes are available and where. And whether they're any good, or if the rig is stuck in an install, or blah blah blah. At the same time, we're all in this industry together, and until you give me a reason to dislike you, I am going to treat you with respect. I don't want to be "that guy" who takes a line item quote from the competitor, and beat it just for the sake of beating it, thus dragging pricing down for everyone!Next year, though... with time to prepare, no such consideration. -Ray
Alex this seems to be most problematic (for me) when working with school systems, who insist on an itemized parts list with the system quotation/design; else your bid is not considered. This is presumably due to the fact most schools (not all) that use public funding (tax dollars) require such information. In cases like that I have to decide if I want to play ball or pass...Good luck!ScottH
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