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[John Chiara]

Last week at Proctor's Theater in Scenectady, NY the Jersey Boys show was shut down with 2400 in the audience when a "technical issue" went unresolved. Anyone know what console they were carrying?

[Jeff Bankston]

i wonder why they didnt have some kind of backup.

[Mac Kerr]

i wonder why they didnt have some kind of backup.

How much more do you want the tickets to cost? The only possible BU would be a duplicate console, since anything different couldn't have all the correct programming in it. Having the BU online means a splitter and losing more seat to drive ticket prices up more, having it offline means carrying it out to the mix position and repatching upwards of 100 inputs while climbing over patrons to do it.

Not that practical in my opinion.

Console failures are pretty rare.

I haven't heard what caused the show to stop.

Mac

[Charlie Zureki]

How much more do you want the tickets to cost? The only possible BU would be a duplicate console, since anything different couldn't have all the correct programming in it. Having the BU online means a splitter and losing more seat to drive ticket prices up more, having it offline means carrying it out to the mix position and repatching upwards of 100 inputs while climbing over patrons to do it.

Not that practical in my opinion.

Console failures are pretty rare.

I haven't heard what caused the show to stop.

Mac

  +1 
  Hammer

[Tom Young]

Last week at Proctor's Theater in Scenectady, NY the Jersey Boys show was shut down with 2400 in the audience when a "technical issue" went unresolved. Anyone know what console they were carrying?

"The “Jersey Boys” sound crew had been having intermittent problems with their equipment, to the point where they’d installed their backup during intermission the night before. A representative from the manufacturer was already flying in from the United Kingdom to troubleshoot.

But he wasn’t there yet. The show had to go on — and they didn’t have any backups left. Fifteen minutes after the show was supposed to start, they told Proctors they wouldn’t be able to fix the sound in time."

from:
http://theatrehistoricalsociety.wordpress.com/2012/03/09/proctors-schenectady-ny-averts-disaster/

This narrows down the potential culprits a bit.

[g'bye, Dick Rees]

"The “Jersey Boys” sound crew had been having intermittent problems with their equipment, to the point where they’d installed their backup during intermission the night before. A representative from the manufacturer was already flying in from the United Kingdom to troubleshoot.

But he wasn’t there yet. The show had to go on — and they didn’t have any backups left. Fifteen minutes after the show was supposed to start, they told Proctors they wouldn’t be able to fix the sound in time."

from:
http://theatrehistoricalsociety.wordpress.com/2012/03/09/proctors-schenectady-ny-averts-disaster/

This narrows down the potential culprits a bit.

 "the problem turned out to be a multi-pin cable that was intermittently shorting out."

from the linked article

[Justice C. Bigler]

Groovy, We've got Jersey Boys in for three weeks this June. Aren't they running a pair of Cadac J-Types?

[Jordan Wolf]

Aren't they running a pair of Cadac J-Types?

God bless 'em...

[Hayden J. Nebus]

Groovy, We've got Jersey Boys in for three weeks this June. Aren't they running a pair of Cadac J-Types?

IIRC, the Wicked tour had a similar console issue, but a much more novel and pragmatic approach. Beat it like a readheaded stepchild until it works again!

[Tim McCulloch]

IIRC, the Wicked tour had a similar console issue, but a much more novel and pragmatic approach. Beat it like a readheaded stepchild until it works again!

There are 2 companies of Wicked! on tour; the 2nd National is out with fibre signal distribution.  They played our PAC for 3 weeks in 2010 and developed a signal routing problem with the optical feed to the pit that took some creative work-arounds at a performance and a couple of hours to trouble shoot the next morning.  It turned out to be a zip tie pinch in a fibre at the distribution rack.. but it was tight from the shop build.  In normal maintenance, one of the tour audio techs discovered it and replaced the zip tie.  The resulting "spring back" caused the fibre to work intermittently (physical LF modulation).  The patch fibre was replaced and all was good again.

I haven't talked to Fodder or Tony since they were here, so I don't know if the "bigger hammer" fix was their show or the 1st National.

[Scott Hofmann]

Last week at Proctor's Theater in Scenectady, NY the Jersey Boys show was shut down with 2400 in the audience when a "technical issue" went unresolved. Anyone know what console they were carrying?

My wife, who knows nothing about sound, has learned one thing over the last 25 years.... always check the cables FIRST!

[Hayden J. Nebus]

My wife, who knows nothing about sound, has learned one thing over the last 25 years.... always check the cables FIRST!

Please have her call my wife.

[Cameron Stuckey]

Groovy, We've got Jersey Boys in for three weeks this June. Aren't they running a pair of Cadac J-Types?

Still running the J-types on Broadway but the current tour(Second National) is running SD7s and I believe an singular SD8.

[Jim McKeveny]

There is DiGiCo USA support and consoles within a few hours of this incident. Cannot imagine consoles were Digi.

[Justice C. Bigler]

Still running the J-types on Broadway but the current tour(Second National) is running SD7s and I believe an singular SD8.

How authoritative is this information? The Last that I read, a couple of years ago now, The Jersey Boys touring rig was being put together with Cadac J-Types.

[Andy_Leviss]

How authoritative is this information? The Last that I read, a couple of years ago now, The Jersey Boys touring rig was being put together with Cadac J-Types.

There are two tours, a Broadway, and Vegas production. Broadway and the first national are on Cadac. Vegas was on a Cadac, but just moved to a new hotel (Paris) and moved to a new system with SDs. The 2nd National, officially the "4th" tour, is, as Cameron said, on SD7s and SD8s.

One of the UK engineers was indeed over visiting various shops and shows to make sure everybody was up and running, answer questions, and provide some support, training, service, etc.

In that particular case, there were a series of small failures, none of which on their own were catastrophic, but which together put the console into a reset loop. I can't speak here as to specifics of what, where, who, etc. for obvious reasons.

--Andy

[David Haulman]

There are two tours, a Broadway, and Vegas production. Broadway and the first national are on Cadac. Vegas was on a Cadac, but just moved to a new hotel (Paris) and moved to a new system with SDs. The 2nd National, officially the "4th" tour, is, as Cameron said, on SD7s and SD8s.

One of the UK engineers was indeed over visiting various shops and shows to make sure everybody was up and running, answer questions, and provide some support, training, service, etc.

In that particular case, there were a series of small failures, none of which on their own were catastrophic, but which together put the console into a reset loop. I can't speak here as to specifics of what, where, who, etc. for obvious reasons.

--Andy

Any body know who"s mixing them in Jax; Fl?

[Andy_Leviss]

Any body know who"s mixing them in Jax; Fl?

That's Tour 1, which I believe is currently Matt McShane as head, and Demetrius Grandel is the A2. Jason DeJardin is the head on the tour currently in Schenectedy, with Sean Luckey as the A2.

--A

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